Tuesday September 8th, morning after Labor Day weekend. My daily driver wouldn't start for the…read moreprevious 3 days, and I suspected a failed starter. I have faithfully used Smoky Hill Auto Servive since I purchased the car (2010 Toyota Rav4 4WD Limited), so I ordered a tow to bring it to SHAC, and spoke to Phil pre-arrival. At 12:30 pm, less than 3 hours after arrival, Phil called me back to advise that the cause was a dead battery, which the shop replaced under warranty, My car was ready for pickup...free of charge! I have always been treated with courtesy, honesty and precise service @ SHAC, never with any overselling or price inflation. I highly recommend it forever as an ideal provider of all levels of auto service for working families in the South Aurora/Centennial community! Thanks so much, guys!

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

An exceptionally trustworthy auto service shop that sets the benchmark for transparency and honest…read moreadvice. The team ensures you are never left in the dark about repairs, taking the time to explain every detail clearly and providing a practical checklist that distinguishes urgent safety issues from items that can wait. Their customer-first integrity, clear communication, and high operational standard foster total peace of mind and earn long-term loyalty.

Schomp wanted to charge me over $500 to replace my skid plate. These guys reattached it for me…read moreright away, very quickly, and would only accept $10. Glad to have found an honest mechanic near me. I'll be coming back.

This company's work reflects its values…read more An inspection revealed we had several major repairs needed on an old, old vehicle. They allowed us time to decide if it was worth fixing and were creative about getting the costs to something more affordable but ultimately I agreed to have all but one item fixed. Their willingness to work with me on it really sealed the deal. I never felt pressured one way or the other and researched the prices of each repair item and they were market value. I really appreciated that I wasn't given grief for wanting to fix this old beauty instead of calling it quits and also appreciated their confidence in doing this amount of work to make it like new. Most importantly, the repairs were done right without gimmick and they're under warranty! This Christian Brothers Automotive is thorough and the final cost was reasonable compared to the quote (slight increase from what looks like parts being a tad more than anticipated). The initial inspection was awesome too, they have pictures for everything and tell you what's good, not just bad. The whole process was really smooth and simple compared to how big of a decision the repairs really were. Very professional and quick. I'm very thankful and will come back/recommend to others.

Paid for professionals. Got the opposite, and now they won't return calls…read more We trusted Christian Brothers Arapahoe with a 2023 Chevy Traverse my co-owner drives full time for Uber. It's her livelihood, and their own repair order says they knew it. Over 29 visits in two years we paid them $12,519.39 at $175/hour, expecting professional service. From their own invoices: Transmission complaints patched, never fixed. She reported a clunk on shifting time and again and was told they couldn't replicate it. After her numerous complaints, in August 2025 they changed the transmission fluid, saying it was bad. Chevrolet's normal schedule doesn't call for that at all. It was a patch, not a diagnosis. Seven weeks later they pulled the transmission and wrote that the fluid they had just put in was "significantly degraded, suggesting potential damage." Twice in seven weeks they saw a fluid problem. They replaced only the torque converter and put the same transmission back in. It failed in August 2026; now they quote $14,440.98 to replace it. Engine underfilled. The engine takes 6 quarts. They billed 5 quarts on six visits, including the one where she came in with the oil light on and asked them to measure the oil. No measurement recorded, 5 quarts again. Additive the manufacturer says not to use. Chevrolet's manual says "Do not add anything to the oil." They added and charged for an oil additive on at least nine visits. Paid $90 to find a $124 repair, then told to pay $2,374.62. After a rear-end accident she paid $90 to diagnose a rear clunk. Their technician found one problem: "right side exhaust pipe hanger is damaged," something anyone could see in 5 minutes. GM's price for the hanger is $36.72. Even at $175/hour, a 15-30 minute install is $124.22 at most. They never priced it. They quoted a complete exhaust system for $2,374.62 instead. She declined, the hanger stayed broken, and three months later their own notes say the exhaust was "rattling against rear suspension." An independent mechanic confirmed it only ever needed the hanger. Colorado law makes it illegal for a repair shop to say repairs are necessary when they are not. Diagnostic fees that don't match the work. On her last visit they charged two "Level 1" diagnostic fees, $319.98, nearly two hours at their rate, for under an hour of work: a broken sway bar link and a transmission fluid sample. Our independent mechanic checked both in under 10 minutes each. The leaking shocks came from their free courtesy inspection; we never asked them to diagnose shocks. Prices all over the map. The same rear shock job was quoted six times, from $627 to $1,025. Parts jumped 79% in two months. Sold us their own warranty, then wouldn't stand behind it. They upsold us "Nice Difference Care+," run by Christian Brothers' own warranty company. When the transmission failed, it denied the claim and said any misdiagnosis "would need to be addressed directly with the shop." The shop is Christian Brothers. The warranty company is Christian Brothers. Each points at the other; nobody takes responsibility. Nobody answers. Calls to Christian Brothers corporate go unanswered. Dan West, who runs this location, never returned our voicemail. We were told they had videos of the transmission fluid; when we asked for them, we were ignored. We asked in writing for the complete service file with technician notes and photos and got a one-line summary. They were so busy upselling, they forgot they're in the customer service business. If your car is how you earn a living, get a second opinion before you authorize anything here, and ask for the technician's notes in writing.

My first time coming here, the first time I came here the woman working (I think she was a manager)…read morewas very honest about an issue I was having underneath my car, which I really appreciate it. My second oil change here I worked with Jordan I really appreciated him taking the time to answer some extra questions and check something again under my car even after the oil change. It was really kind and respectful. I appreciated his service and work ethic. Jordan displayed really good work ethic and customer service! The service is pretty affordable (you can find coupons online which is nice)

I came in for an oil change that was advertised as a 10-minute oil change. When I arrived, I was…read moretold the technician was working alone because his tech had called out, so the 10-minute guarantee couldn't be honored. The service took significantly longer than promised, the tire pressure check couldn't be completed because the machine wasn't working, and I later discovered that the wrong oil filter had been installed on my vehicle. While I understand that unexpected issues can happen, those are all important parts of the service you're paying for, and using the wrong oil filter is especially concerning. Overall, the employee provided great customer service, but the overall experience did not match what was advertised.

Once again I received GREAT service from this location, thank you Michael and Eric for going above…read moreand beyond, helping me get the best price for the services needed in addition helping me research how to change my km to miles (LOL) so much fun, its working just fine and you took the time to show me so that I may know for the future. Thank you, its so rare to find genuine customer service, STRICKLAND you truly have an asset to your company, please recognize these 2, they were awesome.

I've been coming here for many years, bringing all 3 of our vehicles to get oil changes. It used to…read morebe good. Now it's overpriced and the people who work here are not honest. I'll never take my vehicle back to a shop/mechanic who isn't honest. Wife took the 4Runner in recently to get an oil change, after sitting in the bay for over 10 minutes with no work being done, they gave her some excuse about having problems with the skid plate and that theres not being enough screws to mount it. She calls me and I talk to the guy and tell him, "Well you guys did the last oil change so if the screws are missing it's on you". He blames it on employees who don't work there anymore but ensures me there's still 3 of the 5 left so I tell him to mount it. She gets back after home after 45 mins at the place, what happened to 10 minute oil changes? I go out and check the skid plate only to see it's barely hanging on with 1 screw. Check the oil and it's half a quart low. So for an almost $100 oil change, they shorted me on oil half a quart and lose the mounting screws for the skid plate and not once did they offer to fix it. No discount on the oil, no offering to order new screws, nothing, they just BS'd their way through it to get the sale. Ended up having to go to the dealership and order new mounting screws for the skid plate which cost $20 and had to buy a quart of oil to top it off so in all, this oil change cost $135 and some change. After almost 10 years of getting my oil changed at this place I'll be going somewhere else from now on.

I saw my check engine light come on, called and they got me in right away. He checked what was…read moregoing on before charging me anything, found the issue and we talked price before anything was done. Walked me through everything he found and worked with me on price. Very helpful, great customer service! Will be back.

Brought my car to the Quincy Service Street location for a routine oil change while the district…read moremanager was filling in. They left off, and subsequently lost half the bolts on the skid plate that covers the bottom of the engine. Instead of fixing it properly, this guy (THE DISTRICT MANAGER) zip-tied a part back onto my car. Two weeks later, it came apart while I was driving on the highway, creating a massive safety hazard. Furthermore, I paid cash for the service, but later discovered their system showed a no charge service to make it look like a refund was issued, which it absolutely was not. Sun Auto has only recently acquired Service Street and corporate needs to look into their district manager's actions, as he travels to multiple locations in the area. Do not trust your safety or your wallet with this business.

This place is consistently good. The employees are honest, friendly, and trustworthy. They never…read moretry to upsell me on anything unnecessary. It's also usually very quick! The other great thing is that they're right next to a tire shop so you can get a rotation or repair done while you get your oil changed. In fact, today they checked on a small leak in a tire, then removed the nail and patched it up in no time!

I went to Grease Monkey (Store #878 on East Aurora Parkway) for a routine oil change on June 1,…read more2026, and left with some serious concerns that turned out to be completely unfounded. The technician told me that Ford had filled my transfer case with the wrong fluid and that it was leaking. This was surprising, as the service at Ford had been completed just one month and three days prior. To be safe, I took the fluid sample back to Ford. They reviewed both the sample and their service records and confirmed that the correct fluid had been used. I also had an independent mechanic evaluate it, and they confirmed there was absolutely nothing wrong. I was also told there was a leak, but I have seen no evidence of any leaking fluid where the vehicle is parked. This experience caused unnecessary stress and wasted time getting second opinions. Based on my experience, I would strongly encourage others to verify any major claims made here before taking further action.

These guys are GREAT, and I will not go anywhere else after this experience. You don't even get…read moreout of your car, the coordinator conducts all the explanations, etc. while you sit in your car. They don't upsell you or put on the pressure -- just the facts. I needed an oil change and they showed me the air filter which was way over-due. Reasonable prices. They also suggest you come back after 3K miles for a complimentary check up and top-off. In my situation, the last place I went to cranked the oil filter on so hard that 3 guys couldn't get it off (not a surprise - Jiffy Lube who offered such a horrible experience that I will never go to one again. I know they are franchised - but don't care. Won't do it, it was that horrible). Anyway, the guys here said to go back to the same JL, and once I get the canister open, they will replace the filter. Overall, really nice, helpful, friendly and painless.

Did significant $3k damage by using flathead and hammer to remove an oil filter. Surprising as…read morebasic tool is required to do it. Both store manager originally and owner of the shop (eventually) took ownership of the damage and committed to paying for the repair. Now will not pay once they saw the final bill. Never thought someone could do so much damage on something so simple. 100% would not recommend. Toyota Sienna ...so no not an expensive car...just significant oil pan damage that required removal of entire engine. Owner continues to lead me on that "Check is in the mail" now. I waited 3 weeks before reporting to BBB and now posting reviews.

The staff was very nice and were very informative. They diagnosed the problem with my engine,…read moreordered a new part and got the job done in less than a day. I appreciated the good service and explanations of what they were doing to solve the problem. The Manager, Chris, was great. Recommend this auto shop for your automotive needs.

Incompetent. Liars. Thieves. I just recently moved here and…read moreneeded an oil change and to look for a new mechanic. With the oil change came a free inspection to look over the car and they recommend I needed to replace the front suspension and sway bars. Trusting them and their opinion I proceeded to have the work done, taking my grand total from $106 to $1,594. It took them 2 days to finish the work and return the car to me (at this time they did have an accident with their power box so I didn't blame them for taking an extra day to work on the car) The manager of this location, Ryan said this was a tough one for his workers to do as they had to realign my car 4 times before returning it to me. Having the vehicle returned to me, I noticed several of my things were out of place. I open up my center console to see that nearly everything I had in there was stolen. (From what was stolen I believe they neglected my car and left it unlocked overnight - either this or a "trusted" employee) They found 2 items of mine that were missing outside of the store and they were returned to me. Ryan, the store manager insinuated that perhaps I could've "dropped these things from my car" Within the first 25 minutes of my drive, my car started making a knocking/popping noise from the front of the car. I returned my vehicle back to them to look it over once more while they claimed to look over their cameras for the missing items. They had the car for another full day and Ryan claimed it was a real "head scratcher" but determined it was my struts. I trusted him and picked it back up. 30 minutes down the road and the car begins making the same noice. Again. I escalated these issues to the Regional Manager, Omar who handed us off to another EAS location that he isn't even associated with to look over our car. Thankfully, the EAS Mississippi Ave. location was able to find the issue (a faulty sway bar link) within an hour of my vehicle being there. So much for a head scratcher. We were never reimbursed for the Ubers we needed to take for having no car for several days and no offer of a loner vehicle. Still no one wants to address the stolen items from the car. Please, please do not take your car here - I have never, ever experienced anything like this before.

This is the only place I get my oil changed at because of how well they do it and the customer…read moreservice. They have all the records of my services and they never hassle me or are overzealous on upselling products. They are quick and efficient. I've never had a problem after getting my oil changed here either. It's a central location in a large shared space shopping center. I'll keep coming back as long as they give good service.

Great staff!! Super kind ... Went in for an oil change …read more.. Very fast and effective... 15 mins process... Their value of work here is top notch Would for sure recommend this place