Office manager was rude and verbally combative. Dental tech seemed annoyed they had to do their…read morejob. Poor communication skills. Gave us the run around when we tried to get a refund on the service we couldn't ever seem to get scheduled. Sketchy dentist. Lowest quality of care I've ever encountered. All around, this place just seems like a scam. Go elsewhere and save yourself the headache. I'd give zero stars if possible...

Very rude front desk people. The philline dr was very friendly. Wors experience ever i felt like I…read morewas not in USA i felt like im in 3 world countries. Sooooo sad

After moving back to Austin, I went to several consultation appointments to find the right dentist…read morefor me. I had a tooth right in the front four that needed to be extracted and replaced. The estimates, treatment plans and transparency were all over the place at other offices than Westgate Family Dental. My first interaction was with Liz. She is so kind and communicative, but you can tell she is an absolute fighter for solutions for you. She runs the financial role of the business and I could not be more impressed with her professionalism and experience with navigating insurance companies, Care credit, and a patient's priorities. I'm a hairdresser and deal with a wonderful and very affluent clientele. I felt like I looked cheap with messed up teeth. The consultation was incredible. Dr. Christy Tu is a perfectionist. It was such an educational and solution driven experience, that I followed all of her advice. I later found out she went to the USC school of dentistry. A top tier school for general and cosmetic dentistry. I didn't way my implants to look like chiclets. I wanted them to look real and natural. She nailed it. I couldn't be happier with the results! The office is clean and modern, all the hygienist are so nice and thorough (wish I could remember their names). I can't recommend Westgate Family Dental enough!

I've been seeing Westgate Family Dental (Dr. Lau) since I moved to Austin three years ago, and I…read morehonestly can't imagine going anywhere else. From my very first appointment, they made me feel right at home -- which, let's be real, is not always easy to do at the dentist! Everyone on the team is incredibly personable, welcoming, and kind. You're not just another patient here -- they actually remember you and make the effort to connect. On top of that, they're super efficient. I never feel like I'm waiting around or being rushed. Everything runs smoothly and professionally, and they're always upfront and clear about treatment options and costs. Whether it's a routine cleaning or something more involved, I always feel like I'm in good hands. If you're looking for a dental office in Austin that combines top-notch care with genuinely good people, this is the place.

Beware of going to any Castle Dental locations. Several locations are closing under questionable…read morecircumstances. They have submitted fraudulent insurance claims and have attempted to overcharge me on several occasions. They keep saying that a manager will call me back when I am fully aware that the location at Pflugerville is closing and there is no manager onsite. Look them up on the Better Business Bureau website and you will see that there are several outstanding complaints.

Arrived 15 minutes before my appointment and 45 minutes later still sitting in the lobby choking on…read morethe strong febreeze spray in the building, old furniture and disorganized staff, I stopped coming to this location but I gave it one more shot, what was I thinking.

Enamel to the rescue once again. I ate something super crunchy and thought I maybe cracked my…read moretooth. They got me in literally 30 minutes after I called. X-rays taken, the dentist poked around a little bit and I got a clear explanation of the situation. These guys have the most up to date technology and all of their dentists and staff are so lovely. I've been going here for at least 5 years now. I also use their dental insurance, even just one major issue and it pays for itself.

First and foremost, I am so appreciative of the front desk staff at Enamel Dentistry South Lamar,…read moreespecially Danielle! Navigating insurance, making appointments, and all else can be a hassle, at best or a nightmare, at worst. Danielle goes above and beyond to follow-up, schedule, and just be absolutely lovely throughout. Thank you!! I have had a great experience with Dr. Amante. It can be difficult to find a good dentist - and Dr. Amante has earned my trust. He is clear, professional, and does not try to oversell any procedures. I have also had great experiences with all of the hygienists at Enamel. They are thorough, kind, and professional.

My journey with South Austin Dental Associates has been a life changing experience. Dr. Roger…read moreTelles and his team worked very diligently to make sure that I had the best smile money could buy. Dr. Roger Telles and his team was so professional doing the whole procedure and friendly. I got my health and confidence back. I feel like a new man. After all of the years I suffered with teeth and gum issues, I'm excited to say that them days are behind me now. I have a million dollar smile and it's all because of the South Austin Dental Associates Dr. Roger Telles. Now I can enjoy the finer foods this world has to offer without pain, nor discomfort. If you have been to dentist after dentist just to get the same negative results, I highly recommend this dentist office, because I was one of the ones who was about to give up until I came across them and everything changed for the better. I am so satisfied with my new dental implants that I can't stop smiling. Thanks again South Austin Dental Associates for everything.

The staff is super nice but unfortunately they don't pay my bills.. I have been there 2/3 times now…read moreand the last time I went I told them I wanted to look into snap in dental. Not the implants however I was brushed off on that. And I had a request that they put my crown back on that I have until I get the work done. Not one word said! Thirdly the cost was expenentially higher than the other dentist using same materials. So that tells me I am paying all that over head. Lastly they wanted to charge an extra 6k for putting me under. By the time I paid that bill I could have implants for the family!

I had such a fantastic experience with the About Smiles team. They were professional, warm and…read morewelcoming and didn't try to oversell me on services I did not need. It should be mentioned that I hadn't been to a dentist in almost over a decade...Seriously, since I was a teenager! I was a bit anxious and the staff made sure they took every precaution possible to make me comfortable and relaxed. Dr. Lane was awesome! He talked me through everything and took time to answer all of my questions. The hygienist Dawn and Kathy the assistant, were both so lovely and attentive. The receptionists at the front desks were also very welcoming. Collectively, from start to end they made the ENTIRE experience relaxing and pain free! They were straight forward with billing and walked me through everything insurance would cover, etc. Transparent and professional, and inviting to boot. What more can you ask for?

I rarely write reviews but this place is horrible! the front desk is rude. One literally hung up…read moreon me! They tried to over-bill my wife once and someone in the office smells of cigarettes. My crown is failing after less than 1.5 years causing a tooth ache. I am out of town and they will not prescribe me an antibiotic unless I come into the office (I was told this was a law which it is not). It's more about money than anything else. No smiles here!

Tooth implants and problems that deal with the bone and gums are serious procedures. There are far…read moretoo many failures and the rate of success is a serious consideration. Dr Cuong Ha is likely the best bet you can choose for advanced procedures. I am 80 years old with weak teeth and have seen many dentists. This is the best practice I have seen in my life.

Very friendly & efficient staff! Dr. Patel is very good at…read morenot suggesting unnecessary procedures! Highly recommend!

I stopped in today because I had a cover for one of my implant posts come loose and they had…read moreeverything back to normal in minutes! Very kind and caring people! I was in and out quickly and on with my day! If you have questions about implants you should visit Vida and ask about how they can help you. They are awesome!!!

One of my biggest regrets is choosing to go to swish dental to get my Invisalign. I had an awful…read moreexperience at a place that I thought was a well oiled machine for Invisalign My final appointment was horrifically painful AND started 50 mins late and I had to stay an extra hour. Yes, my appointment was from 10-11, but it got started at 10:50 The teeth whitening was one of the most excruciating pain I've ever felt. I was actually wondering if it was suppose to feel like torture. Apparently, my mouth guard wasn't in place and while I was left to my own device, I was also suffering away as my gums burned and burned. I wish someone, anyone had just preface - that BURNING is not normal. I was almost in tears by the time I jump out of my seat and nearly ripped off the mouth guard, and whimpering before the tech came to check on me. My bottom gums were all either bleached white or burned. Invisalign is a huge investment - my invoice 7k or over from Swish and I really think that your local dentist could do it for cheaper (the discounts/deal isn't great bc they have such a high mark up), and you probably won't be tortured and left with WHITE GUMS after a simple whitening.

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or not and that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

Jayden has done my tan the past two visits and she does such a great job. My tans come out great…read moreand she makes the experience smooth and seamless. I have a membership and love going for a tan when i have a special event or vacation. Highly recommend trying 360 and ask for Jayden!

I have been a member at 360 Tans for multiple years now!! I might be one of their longest members…read moreyet. At 360 Tans you will never fail to get an amazing tan - it's why I have been coming here for so long. The girls are always friendly and give great quality spray tans. However, recently with the new staff I haven't been as satisfied as I normally have been in years past. The new staff are consistently behind schedule and the past appointments I have been to, I end up waiting 10-20 mins past my scheduled appointment time until I'm taken back. I never had this issue in the past. The new staff continuously pushes clients to purchase products and I'm not trying to get a sales pitch when receiving my bi-weekly spray tan. Recommendation to management: if your girls need more time because they are all new and slow sprayers, schedule out your appointments more to give them more time to spray or hire more staff. Do not push them to sell products on customers who have been coming for multiple years, it's a turn off. But continue doing a great job teaching the girls because they are giving quality tans!