Unbelievable! Very, disappointed. Lost my business. I gave 3 hour notice that I could not make my…read moreappointment due to being stuck a a job and they informed me they are charging me $50 dollars. BS I've never actually had any medical or dental practice enforce the policy before. Cheap, greedy practice . Like they don't make enough. Huge scam! Don't use! Skip this dentistry!

I started as a new patient with Kyle Parkway Dentistry last summer and every cleaning I have…read morethey're amazingly friendly and the office is super clean. Appointments are really easy to get and they're flexible if you need to cancel. I like that they put Netflix on for you while you wait or are being worked on. It eases some anxiety over someone working in your mouth. I think they work with relatively new hygienists and assistants and I enjoyed the pleasant conversation between my assistant and the doctor yesterday while my teeth were being cleaned. It showed a real camaraderie between them and the excitement of the assistant with all she's learning. The doctor was a little behind but again, having something to watch kept me entertained. They're a great service and I'm glad it's not too far from home.

Very friendly and professional practice. Latest technology used. Very attentive dentist and staff…read more Highly recommend them for your dental needs.

Friendly staff and honest assessment of my dental health. I happily set up another appointment in 6…read moremonths.

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

I was initially hesitant to book here because of the mixed reviews I saw across different…read moreplatforms. However, my husband, who is a retired and fully disabled veteran, was referred to this office by the VA for local dental services. They are one of the very few, if not the only, providers in the area who coordinate with the VA, allowing veterans to receive care without having to drive to Austin. After his positive experience, I decided to schedule an appointment as well. We both saw Dr. Matthew O'Neil, and I almost hesitate to mention his name only because he was so phenomenal and don't want to share. He was kind, professional, and had an excellent bedside manner. He asked thoughtful questions and provided clear, thorough answers to everything I asked. A staff member, either the office manager or benefits coordinator, also met with me and walked me through a detailed cost breakdown on an iPad. She explained what my insurance would cover, what my out-of-pocket costs would be, and gave me the flexibility to prioritize or decline any services. She was incredibly kind and made the entire process feel comfortable and pressure-free. In the end, I chose to move forward with all recommended treatments because the pricing was comparable to other providers in the area, and I felt very confident in Dr. O'Neil's expertise. Today, I had two fillings, three crowns, and a deep cleaning completed under IV sedation, as I have a serious fear of dental procedures a local anesthetic is hit or miss for me. My appointment began within 5-10 minutes of arrival, and so far I've experienced little to no pain. The customer service has been outstanding. I'll be returning in two weeks to have my crowns placed, and based on my experience so far, I feel very reassured about my decision. Highly recommend!

The Dentist and Hygienist are wonderful. The front desk is atrocious, lts been a while since I've…read morehad customer service this bad. As long as you dont have to deal with the front desk it's great!!

Highly unorganized and unconcerned with patients as individuals. Office staff do not return your…read morecalls. Treatment plans are padded for EXTRA financial prosperity for the dentists. Emergency/ pain alleviation is not in their vocabulary. Basically, follow their treatment plans and no leniency or urgency for emergency issues. From start to finish w/ Castle Kyle, I knew I was only a $$. I found a dentist who is night from day to Castle... and apparently what I am saying has been said by many. Do not give these people your $$.

This place is a joke . They are always rescheduling my appointments due to them not having a dental…read morehygienist . This has always been their biggest issue . I shouldn't have to go through so much trouble for a simple cleaning .

I paid over $1,400 for a "hugh end" removal bridge that failed miserably!…read more I was told my gum would be fully healed 4-6 weeks after loosing a tooth; after going back three times for painful "adjustments" I was told it could be a year before it fully heals. "well it's custom work so there are no returns!" I've had removable bridges before--never had one cut my gum; it repeatedly cut my gum so severely that I would have to wait 4-6 days for the area to heal before trying to put it in again! I never had to go back for adjustments. it's the most painful thing I've ever put in my mouth! I believe they had an obligation to discuss the chances of failure prior to doing the work. instead they handed me a form outline cost and I signed it! I didn't read it thru; I trusted them. my mistake. I won't do business with a professional who does not stand by his work!

Professional, warm and friendly! Dr. Quintana is wonderful,…read moreshe took time to explain everything to me, and made sure I was completely anesthetized( numb) because I've had issues in the past. The office is clean, the vibe is relaxed and calm! If you're looking for a well rounded family dental office, this is the place!!

Quick show of internet hands, who likes going to the dentist? Exactly, yet when we have something…read morewrong with our mouth, we act as if they're modern day miracle workers who can improve the health of our mouth for no money, right now and everything will be perfect. Do we not realize, these people are key to making kissing our lovers more palatable (bonus if you caught the play on words)? Considering I what I just wrote, I've pondered this dilemma many times. So in essence I'm more apt to cut some slack in these regards. Naturally I had an issue where my crown that I just got a year ago popped off. I called Ideal Dental as they're in network for me and they scheduled me within two days, which made me happy. Next all paperwork was done from my house which made the visit even quicker. Walking in the facility is clean and as welcoming as a dentist office can be. The staff is nice and everyone seems knowledgeable of their jobs. I was naive enough to believe they could just pop my crown back on however Ideal was very diplomatic and caring in letting me know the issues that they found with my tooth. The only qualms I had is I had to watch Golden Girls while they played in my mouth. Luckily they let me change the channel so I asked if they had the playboy channel, joking of course. They were extremely thorough with saving my tooth however the whole ordeal took 3 hours. While I'm not an expert in teeth I thought the appointment ran long and I left feeling like I got punched in the face by a midget in a "tapout" shirt. Overall, the process was detailed and their work which included numerous xrays remedied my situation. The price was disappointing however that was more due to my crown coming off and having to get another one as I was in Kansas City when I got the last one so the warranty didn't roll over. I believe you can have faith in this practice that they have your health in mind when taking care of you. While I hate going back, I trust them.

Dentist was friendly loved the tv and Netflix to watch however waited 2 hours before seeing the…read moreactual dentist and the price scaling was very overpriced with insurance. Care seemed like you would be in good hands.

Dr. Roh is so kind and very knowledgeable. She has helped me understand both root canals that she…read morehas completed for me. She even went in depth the first time so I could better understand what root canals are and showed me exactly what she would be doing on my X-rays. She always asks if I have questions before and after so I never felt rushed in thinking about any lol! The dental assistant consistently checked in with me during the procedure. I always feel at ease and confortable in their care! I highly recommend this location!

Lovely care! They also promptly reimbursed my HSA after my insurance paid more than expected.read more

beware-scamming customers-recommending services not needed- and basic services more expensive than…read moremost places

Decided to try a new dentist because my old one was scheduling 3 months out for a cleaning. Oak…read moreRiver had appointments within days. Super clean, nice office, INCREDIBLY friendly people. Zero judgment about my long-past-due cleaning (oops!) Rebecca and Javi were my hygenists for cleaning and then a crown and sealants, they were both warm, friendly, made sure I was comfortable. Dr. Golwala was excellent, made sure I understood what she was doing, patiently answered my questions. I am so pleased, and happy to go back.

I'd beware of this place. I TRIED getting a new set of dentures and after 4 unsuccessful tries of…read morethem SENDING off to a "lab" they use ....needles to say they could never get it right . So, after that all the dentist could say was you can use adhesive on them !!!! REALLY??? That's why I was getting a new set to avoid that!!! They acted like they could never get it right ! I had to get all my money back (30 days later) and they had to REFUND to my dental insurance ( 3 months later) !! Maybe if you need a less complex procedure done. But NOTHING complex !