Excellent experience with this office and their staff…read more Since I completed all my documentation online the previous day, I was able to check in and taken to the back within minutes. The rooms are clean, well lit, and situated with modern equipment. They let you choose what Netflix movie to watch (careful to choose a laughter filled comedy with your mouthful). It was first appointment with this office, so it was extended, but the digital, full mouth scan was useful for ordering a night guard. No gooey mouth-mold for me! The hygienist, dental assistants, and even billing folks were all outgoing and friendly. The dentist was gregarious and thorough, and I feel that they really care. Our whole family is now going to this office.

What a fun place to get a cleaning! The facility is CLEAN like brand new clean. The staff is…read morefriendly and caring. They work to get to know you and make a lot of strides to ensure your comfort. They do a lot of initial steps without explaining what they're doing, so that could improve. They did try to get me into Invisalign on my first visit. They did have a good explanation and they were very easy about me saying no thanks. I changed from Kyle Parkway because of my insurance but I'm not at all unhappy with the change. I felt well cared for start to finish.

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

I started as a new patient with Kyle Parkway Dentistry last summer and every cleaning I have…read morethey're amazingly friendly and the office is super clean. Appointments are really easy to get and they're flexible if you need to cancel. I like that they put Netflix on for you while you wait or are being worked on. It eases some anxiety over someone working in your mouth. I think they work with relatively new hygienists and assistants and I enjoyed the pleasant conversation between my assistant and the doctor yesterday while my teeth were being cleaned. It showed a real camaraderie between them and the excitement of the assistant with all she's learning. The doctor was a little behind but again, having something to watch kept me entertained. They're a great service and I'm glad it's not too far from home.

Unbelievable! Very, disappointed. Lost my business. I gave 3 hour notice that I could not make my…read moreappointment due to being stuck a a job and they informed me they are charging me $50 dollars. BS I've never actually had any medical or dental practice enforce the policy before. Cheap, greedy practice . Like they don't make enough. Huge scam! Don't use! Skip this dentistry!

Phenomenal staff, and doctor is amazing at what he does! Love coming back it's like your family!read more

Over the last couple of years, Dr. Christopher Kimmel has completed extensive dental work on my…read morehusband. From the get go, Dr. Kimmel carefully reviewed my husband's dental issues and concerns, also taking into consideration other existing medical conditions. He carefully explained what needed to be done as he prepped him for his first implant. From the best sedation procedure to ensuring that his implant was a perfect fit. Dr. Kimmel has since completed another implant for him and ensured that there would be no future issues or concerns once the implant was placed. I highly recommend Dr. Kimmel. His demeanor and compassion for his patients is hard to come by these days. The follow up care from his staff and the front office is also to be noted and recognized. Totally worth the drive to see him in Kyle!

I have been a dental patient of first Dr. Carol Evans and then Dr. Justin Koen for over fifteen…read moreyears. While Dr. Evans was fantastic, I have had a much different experience with Dr. Koen and the direction the practice has taken in the last few years. I have a feeling the practice has been taken over by a corporate entity because their focus is no longer on the patients. I went in three times a year for cleanings and only saw Dr. Koen for literally 20 seconds for the past fifteen plus years when he came in to view my mouth after a cleaning once a year. So I did not know the extent he would GHOST me when I needed his advice the most. I had some unexpected issues regarding a failed crown and had many questions. When in the office for the scan to measure my temporary tooth (called a flipper), I needed to talk to him during my scheduled appointment time. He refused to even pop in to see what my concern was! Then, the periodontist who was handling the crown issue and bone grafting specifically asked him to do a tooth vitality on a specific tooth next to the failed crown and Dr. Koen did not even do the tooth vitality! I even asked the person doing the scan to have Dr. Koen do the tooth vitality and then he (or his office manager) sent her back to say Dr. Koen would contact the periodontist directly without even taking the time to see what my question (s) where, but the periodontist told me Dr. Koen never verified the vitality of that tooth! Then, I was suppose to get my temporary tooth within a 2 week timeline, as it was only coming from the lab in Hutto. It never came! I had the office follow up daily and for days never came up with an explanation of what happened except that "the temporary tooth was lost"! Unacceptable! I even said I would drive to Hutto to get it (it had been paid in FULL 3 weeks prior), and they said that was not possible. Only the office manager would deal with me via phone; I even went to the office in person to speak to Dr. Koen and he refused to see me! I left him messages twice on his voicemail and he never returned my calls. I needed the temporary tooth in time for me to return to work, as I was extremely embarrassed by the gap and needed the temporary tooth as a minimum to work with my clientele, as well as my co-workers with confidence. He GHOSTED me yet again. Now, you may say I must have been a demanding patient or there must be some other reason for this response from the practice. The only reason is he did not care ENOUGH to reach out and make things right and do the bare minimum that a dental professional should do. If you are thinking of going to Main Street Dental-take your business elsewhere!! The office manager was rude and condescending. If all you need are cleanings and that is it, then this is the place for you. However, if you want to be reassured that Main Street Dental places their patients first, then please.............find another practice! All you will find is incompetence, arrogance and a disregard for professionalism in this field. I would give them a zero star rating if it was available. I have switched practices and advocate to anyone even considering this dental practice to take your hard-earned money, dignity and well--being somewhere else!

I've had plenty of dentists and Dr. Koen is arguable one of the best. He is very personable,…read moreknowledgeable, expresses concern for his patients, provides detailed evaluations and options while including the patient in the decision making process, and is a very gentle dentist who is concerned about patient pain and care. I've also found his staff is equally as pleasant and efficient as the Doctor. They greet you warmly when you enter their office and make you feel at ease in their presence. They are accommodating and willing to work with you on whatever you need. Finally, they have up-to-date equipment and are technically savvy. My wife, who is also a patient, agrees with everything that I've written.

I was initially hesitant to book here because of the mixed reviews I saw across different…read moreplatforms. However, my husband, who is a retired and fully disabled veteran, was referred to this office by the VA for local dental services. They are one of the very few, if not the only, providers in the area who coordinate with the VA, allowing veterans to receive care without having to drive to Austin. After his positive experience, I decided to schedule an appointment as well. We both saw Dr. Matthew O'Neil, and I almost hesitate to mention his name only because he was so phenomenal and don't want to share. He was kind, professional, and had an excellent bedside manner. He asked thoughtful questions and provided clear, thorough answers to everything I asked. A staff member, either the office manager or benefits coordinator, also met with me and walked me through a detailed cost breakdown on an iPad. She explained what my insurance would cover, what my out-of-pocket costs would be, and gave me the flexibility to prioritize or decline any services. She was incredibly kind and made the entire process feel comfortable and pressure-free. In the end, I chose to move forward with all recommended treatments because the pricing was comparable to other providers in the area, and I felt very confident in Dr. O'Neil's expertise. Today, I had two fillings, three crowns, and a deep cleaning completed under IV sedation, as I have a serious fear of dental procedures a local anesthetic is hit or miss for me. My appointment began within 5-10 minutes of arrival, and so far I've experienced little to no pain. The customer service has been outstanding. I'll be returning in two weeks to have my crowns placed, and based on my experience so far, I feel very reassured about my decision. Highly recommend!

The Dentist and Hygienist are wonderful. The front desk is atrocious, lts been a while since I've…read morehad customer service this bad. As long as you dont have to deal with the front desk it's great!!

I highly recommend Dr. Sanford! My family recently had our checkups, and we received excellent care…read morefrom Jenny and the entire staff. Angel at the front desk is always friendly and helpful, and Kristi does a great job explaining services and answering questions. The office is clean, comfortable, and welcoming. We really appreciate the great care we receive here! -- Patrick Dowley

I have been going to Kohlers Crossing Dental since 2022. The doctor is very knowledgeable and even…read morepicked up my sinus issues on the x-rays. Staff is always very nice and polite.

I had such a great experience at this dental office and can't recommend it enough. The staff was…read morewelcoming, organized, and genuinely kind and they make you feel comfortable right away. Dr. Schaefer is amazing - very knowledgeable, thorough, and takes the time to explain everything clearly. You can tell she truly cares about her patients and the quality of her work. The office is clean, modern, and runs very efficiently, and the entire team - from hygienists to the front desk - is professional. I would absolutely recommend this practice to anyone looking for a trustworthy, high-quality dental office.

Quality of care, office experience and professionalism is unmatched! Dr. Strickland and Schaefer…read moreare true professionals would recommend!

Very friendly and professional practice. Latest technology used. Very attentive dentist and staff…read more Highly recommend them for your dental needs.

Always great attitude, professional, friendly, affordable, and fairly quick. Great work and…read morecareful to answer any questions too.

My 3rd Appointment today, admittedly I was apprehensive, well because I am a sissy and allergic to…read morepain. Spent 3.5 hrs in the chair. My hygienist was attentive, responding to every flinch. She would stop and ask if I was OK, unlike some offices which tell you to "soldier on almost finished". If I asked she would provide extra numbing. The whole crew treats their patients like family. The offices are immaculate. There was a pediatric patient a few rooms down and I could hear his hygienist engaging him. Wow, my kids are all grown but if they were little I would trust them to be in good hands. Never have been a big fan of dentists, but this office changes my mind. Sadly it will be 3 months before I see them again. Maybe I can make something up to visit. Did I just say that? I love this office and team.

beware-scamming customers-recommending services not needed- and basic services more expensive than…read moremost places