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    Taylor Cleaners

    2.0 (9 reviews)

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    Alex Cleaners

    Alex Cleaners

    (8 reviews)

    Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

    Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

    Taylor Cleaners - laundryservices - Updated May 2026

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