Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

I had quite a 13 shirts laundered and pressed with light starch and 3 pair of pants the same. They…read moredid a good job, however the services are a bit pricey. I failed to get my receipt, but think $111.00 is a bit high. Been awhile since I've had clothes taken care of at the cleaners, but again this seems very high in cost to me. 24 hour turnaround is very good though.

Ok , I got my hats back but unfortunately they're not how I asked them to be sewed on. I asked them…read moreto be centered. I guess I should have been more specific but I would have thought that centered would have been top to bottom and side to side on the front not at the top. Whoever sewed these should have known better. They look stupid and almost intentional. I paid Almost $18 for both to have them sewed. You can't say they look right. I know the person that sewed them isn't a mind reader but just looking at where they were sewed on should have said something to them.

My expensive king size bedspread got switched with a mediocre comforter with an off-center design…read more The cleaner essentially says "too bad", implying that I am lying. I even sent a photo of my spread and the item they sent me. I should have believed the bad reviews, but they're the only game in town and I like to think you can trust small business owners. I tried to contact the owner, but can find out only his first name, and the manager will not put me in touch with him. I was just informed that the manager sent an envelope to the store with my name on it, containing $20. I accept that I will never see my spread again, but I would like my cleaning fee of $52.34 returned. The manager will not return my calls and texts. I will be sharing this far and wide.

Service: Had my uniform dry cleaned and needed a patch sewn on . While the seamstress. Did an…read moreamazing job paying $75.75 for the work is ridiculous . And she only gets paid 12 dollars an hour. I was charged 30 to take my patch off and 35 to put one back on and 10 dollars for a two week turnaround ! I can see why this place is rated poorly. A military patch is normally 12 dollars . That's in the 8 states I have been stationed. No up front pricing just that it would be 10 dollars for a quick turn around. Please be advised of this place !

I was charged for someone else's items and I was blamed for their mistake. When I tried to go back…read morethat same afternoon to fix the issue, I was then told that afternoon the owner was unavailable and had to come back. The next day I went and instead of fixing I was charged twice when they tried to fix the return. Now I still have to keep checking my bank account to make sure it was done correctly. It was over $100 for two suits and two days later I am still working on getting this straighten out!! Very frustrating. Suits were not cleaned and smelled really weird. Over all experience was extremely frustrating. The deal breaker was how rude they were and now owning their mistake, mistakes happen but denying them and blaming me for your mistake was unnecessary.

They lost my dry cleaning and could not find it. It has been over a week now and they still cannot…read moreproduce my items. Beware of this place, if they lose your items, they will make little attempt to get them back and they never answer the phone. They were supposed to call me over the holiday weekend and meet me with them but I never got a call. Can't be trusted

Friendly staff! But COIN ONLY, just a heads up! :-) yelp is making me say more to fulfill the 85…read morecharacter requirement...

new owners. now charge $3 fee for a laundry card. no app. old app not working. prices increased…read more you just lost me and my circle who USED to come here to laundry large bulk itens (blankets/confortera, etc). TERRIBLE WAY TO TO BUSINESS.

Great job on my dry cleaning! Highly recommended! Was impressed with the quick turn around.read more

Used Ivory cleaners a few times and always pleased with their service…read more Recently took our comforter and pillow shams to be cleaned; once home I noticed a small section of the seam on the pillow sham had come apart at the piping. I took it back the next day; it was repaired at no charge. Pillow sham looks good as new. No hassles no problem simply repaired. Great customer service.

Friendly , great cleaners! Close are always neat and completed to request. Business hours are…read moreconsiderate for customers. The quality and value is excellent! I would recommend them. Very few cleaners left that recognize their customers. It reminds me of the days when service was personalized!

Super sketchy service. They have zero security and will give your suits to strangers. Go anywhere…read moreelse if you value your belongings. Story time. I occasionally travel for work and used Alex Cleaners on several occasions over the last few years as my local neighborhood shop to get a quick service before meeting with Clients. Normally no issues... but... Last month I was preparing for both an interview and a wedding. I dropped off a suit and shirt for cleaning like usual. I was given a ticket slip and told to come back in a few days. When I came back, the employee couldn't find my suit or their copy of the claim ticket. I assumed maybe just a clerical error and spent 30 minutes with the employee going through the racks to see if it had been misplaced. Nothing. I gave them my information and was told the owner would call me back and I hoped they'd have an update. Meanwhile I'm going home trying to figure out backup plans if I don't get my suit in time. This is where it gets crazy. The owner calls me within the hour and tells me someone came in several days earlier without the ticket receipt. The person claimed to be me and Alex Cleaners gave them my suit when they paid in cash. I was confused. Why would they give my suit to someone without the claim ticket? They had my contact information on the business copy of the ticket, so why wouldn't they try calling my phone number or email to verify my identity? But they didn't. Any time I tried to ask a question, the owner cut me off and talked over me. I got more confused because rather than admitting making a mistake as a business, the owner THREATENED me by claiming I was trying to scam them and that he was going to call the police on me! At this point I ended the conversation terrified this guy was going to have police or attorneys coming after me for their mistake. I filed my own police report, but I'm not planning on taking this to court. The suit was nice but not worth legal drama. The most I can do is warn others not to use Alex Cleaners. I don't know what their situation is... if they messed up and were lying to cover themselves when they realized they lost my clothes? That or their employees are sharing customer info to commit fraud and steal suits because they don't have security systems or processes to protect customer belongings. Either way, save yourself the drama and get your stuff cleaned somewhere else. TL;DR Alex Cleaners gave my suit to a stranger then threatened me.

I've went to this cleaners a few times thinking maybe it was just a mistake that was made. I was…read moreWrong. I've picked up dry cleaning that had stains on it that were not there when dropped off. I had uniforms that were damaged and they didn't take responsibility. This happened on numerous occasions. Do not recommend this cleaners for professional clothing. Suits,dress shirts, dresses or fashionable clothing.

I brought in a shirt for a button restoration and cleaning. She said it would be ready Monday. I…read moreleft my phone number and was told I would be called with updates. Not only was the shirt not reported it was not cleaned either. I got a call the shirt was ready to pickup, with NOTHING DONE TO IT. Additionally the worker laughed and pointed at me when I was visibly shocked. I'm still shocked this is how a business operates. They didn't even clean it. Crazy.