I have not had a great dentist since childhood. How do young age I fell and broke my teeth and I've…read morehad to have ridges in the front ever since. My teeth have been a constant embarrassment for me over the years and as I would go to Dentist after Dentist I was just never happy with what they told me, so I haven't been for a very long time. I met Johnna through our business organization networking group and she talked so highly of Dr. Bigler and the staff and everything about Canyon Vista, that I really couldn't imagine that they were all that good. No one is that good. Then I went and met Dr. Bigler and the staff and I have to say this is the best dentist office I have ever been in. (Since my childhood Dentist). From the front desk receptionist to the dental assistants, Ashley to Nicole in finance, they are nothing but amazing. I think they want your smile to look as good as we do. I have quite an extensive work to be done and I have to say after my cleaning this morning, I really can't wait to go back and get started on the rest. So thank you to Canyon Vista dental, you've changed my mind on Dentist's.

I wanted to give a fair but honest review of my experience with CV Dental Care in Canton Vista…read more Initially, the staff was very friendly, welcoming, and professional. That first impression honestly made me want to move forward with them. Scheduling was smooth, and they were generally good about getting me in around my appointment time during the earlier visits. However, things started to fall apart when it came to pricing transparency. I went in for permanent implants (I already have existing dentures), and after my initial consultation, I was quoted around $51,000, which was nearly $20,000 higher than other places I had visited. Because of that, I decided not to move forward at first. Afterward, I received multiple calls and texts from their office, and we eventually negotiated a price. We verbally agreed, and they confirmed via text to a flat $32,000, and this included anesthesia. That number was in line with other quotes I had received, so I felt comfortable moving forward and scheduled a follow-up appointment to finalize everything, sign the contract, and make a payment. This is where my experience took a turn. I waited about 20 minutes past my appointment time, and while they did eventually acknowledge the delay, it wasn't until I had already been waiting for a while. During the contract process, they increased the anesthesia cost by an additional $3,500, even though anesthesia had already been included in the agreed-upon $32,000 total. After some back-and-forth, I reluctantly agreed to a revised total of $35,500 just to move things forward. Then things became even more concerning. The billing assistant left the room multiple times and came back with yet another change, an additional $2,500 for a zirconia upgrade. This was especially frustrating because zirconia was the only option we had discussed from the beginning and was part of the original plan. It appeared to have been removed from the revised contract, only to be added back in as an upcharge. At that point, the total had climbed about $6,000 above what we had already agreed upon verbally and via text. That lack of consistency and transparency didn't sit right with me, and I ultimately decided to walk away without moving forward. Overall, the staff was kind and the office made a great first impression, but the repeated pricing changes and lack of clear, consistent communication during the contracting process were too concerning for me to ignore.

This dentist office is so good, that I drive from downtown Mesa to go to it. I love my dentist,…read moreJana Kubicek! She always does a great job and the quality of her work is second to none. The front office staff haven't changed in years which says a lot about how good they are.

This office is not the place to go. Deja, the "office manager" is incompetent and they don't do…read morehonest billing. They fraudulently bill your insurance and when you call them out they act like you are the problem. I had a gum graft done, first one failed was told that it was being redone at no cost Which lead to multiple problems. Each time they redid it something else went wrong. They billed thousands of dollars and repeatedly used all my allotment I have been dealing with them since 2020. I have written the insurance company that the charges they are submitting are fraudulent. They have rebilled changing codes until they get something from insurance. I had a credit that I was told they took to recoup "write offs" from their agreed contract with insurance company. Then magically say I owe them for a visit in 2024 which doesn't exist. Deja will have excuses, say it's 3rd party and deny previous discussions. So if you do go here.... Know your benefits will be scammed, the office is incompetent and complacent taking advantage of insurance companies and patients. Watch your EOBs. Keep everything they quote and be smart and memorialize every conversation so you can prove that they are crooks. Every conversation you will be told something different.

Let me start by saying I suffer from dental phobia. I have cancelled more dental appointments than…read moreI've ever gone to. My husband highly recommended Dr. Grams. I made an appointment and reluctantly went. My anxiety was short lived. The friendliest receptionist ever greeted me. My hygienist was incredible, so gentle and kind. Then there's Dr. Grams. He treats you like you are the only patient he has. DR. Grams was gentle, knowledgeable and engaging. Not upselling services or pushy in anyway. I absolutely love the feeling of the office, immaculate, with such personality. I could tell the Doc was a music and sports lover. It had a warmth I've never experienced before in a dental office. Outstanding quality service. I very highly recommend Dr. Grams.

I had looked forward to trying this clinic .. it was convenient, and looked fresh and clean. I hit…read morea glitch with the HIPPA form, which was vague and no clarification was offered. The form asks you to consent to sharing your "protected" health info with their "business associates" without explaining the details as HIPPA requires. The form does say "refer to our notice before signing the consent", but I saw no notice. The receptionist repeatedly said I would have to sign one wherever I went ... in my experience patients are allowed to limit what is shared, without being refused service. She said they likely wouldn't treat me if I didn't sign it, but she could ask. I felt pressured and unwelcome. So I left with the forms. Others may have a better experience.

Best dental office and the doctor is so sweet and professional. The quality of care I have received…read moreover the years has been wonderful.

Dentist Pelletier is an terrific dentist and has a great disposition…read more Her staff very pleasant and friendly

I was really pleased when I tried this dental office. I had to change offices because of a change…read morein my health insurance. They took x-rays and Dr. Benjamin Wachter was very friendly and cordial while he reviewed my x-rays and discussed my options. Then Abraham, the hygienist came in to assess what needed to be done. He also was very personable and listened to me as he discussed my teeth. Both Tiffany and Michelle were very nice as assistants and doing c-rays. The only problem that I encountered was with the receptionist who seemed to take a long time coming up with a copay amount using my insurance. The amount she came up with was not the amount Abraham had estimated- or even close. I said it wasn't what I had been quoted and left without making the next appointment. Abraham must have discussed it with her, because she called back with his estimate. So I made another appointment to have the work done. Overall- a good experience once everything was fixed.

The dentist is new to this office and he is great! The office staff is very friendly and helpful…read more Everyone is very detailed in explaining the procedures. Dr. Ben Wachter is very nice and takes his time to explain the x-rays. You can tell he is passionate about helping people.

Over the last year or so, the quality of care that I have received at this office has deteriorated…read moreto the point that I am moving on. I will miss Dr. Ahmad. Her cosmetic work on my teeth was excellent, and she is kind and compassionate. However, I have been left sitting for up to two hours for scheduled appointments including routine cleanings. Recently, I was told that the call center reported that I cancelled my appointment when I had confirmed at length directly with the Apache Junction office. Speaking of the call center, they have become an irritant. Reps start calling two weeks or so before appointments. I have had at least three reps call to confirm the same appointment. (The AJ office seemed to function better when Tammy was on board.) I have decided to return to non-franchised dentistry - preferably to Taylor Kim, DDS, my prior dentist whose office operates in a timely manner, without a call center, and provides great dental care and thankfully is listed as a provider for my new insurance.

Staff is great. Dr is even better. I was pretty scared and they made me feel calm. I will be backread more

Had to come back a second time for a cleaning as they didn't have time after the preliminary first…read moretime exam. Beware the updates.

12/30/25 Second dental office stop today this one I was for…read moreme. Parking N/A Dropped off for this visit. Type of care 10/5 In office Porcelain replacement. Num care administered making this experience great. Remove broken crown, prep tooth for new crown. Digitally capture topography and stitch data to fed mill to create a new porcelain crown. Office experience 10/5 For starters I was late. My bad for forgetting but Gateway Smiles called to check in me and thankfully I was shopping across the street. Everyone was understanding. I apologized to the Dr. as she introduced herself having recently joining their team. She asked questions to develop my medical history and understand my fears of the chair. From beginning to end Dr. B and assistant Melissa showed compassion and calming kindness that made my visit an excellent experience! Amazing service, staff and in-house technology that delivers the best patient outcomes. Thank-you Gateway Smiles Full service dentistry my friends-SYOY

Dr. Lovell is very patient and caring with his patients. Very ethical, and always willing to go…read morethe "extra mile" to ensure his patients get the best care possible and in a timely manner! This man is worth his weight in gold!

This place is a joke. Meridian dental was nice enough to see me last minute about an infected…read moretooth, my tooth was so infected my face was swollen upon being taken to the back the actual dentist saw my face and told me that I needed to go to the emergency room. I never even made it to the actual room to be seen im not upset that he was honest and couldn't help me im upset that they still charged me the $50 for the visit I never got, I called back after my infection cleared a week or so later to ask for a refund and they would hang up on me it was completely ridiculous honestly.

I have a dental phobia these this dental office was very patient and very understanding and very…read morecooperative with my fear. They explained everything to me and worked to calm my fear. I highly recommend this office to others.

Although this office is nothing fancy the care and work they do is amazing! I have quite the phobia…read moreof the dentist and this office made me feel relaxed and calm. Kim was my hygienist and I can not recommend her enough! I'm actually now looking forward to going back!! My teeth look amazing. Thank you for restoring my faith in the ability to get great dental care!!!

Awful. The receptionist is rude disrespectful and gossiping behind her computer about other…read morepatients. Awful. She's not a young girl so I cant make excuses for her .shes just old miserable big mouth lady that thinks her behavior is fine I won't be.going anywhere near that place