Ah Target, you've hit the mark. When peeps are tired of Wal-Mart's negative image, stereotypes, connotation, lack of customer service, and sometimes all out bull sheet-ary, they come to Target. This Target is, for the most part, very clean and well stocked. Their customer service is pretty spot on and they have good selections on products. Not too long after this location opened they felt it necessary to brutally murder their garden section, so that retail space is no longer being utilized. They also condensed and converted the store by adding groceries such as fruit and a large array of frozen foods and dairy products. I liked this idea, however their big electronics section was sacrificed so as a result this section is smaller and has a limited section than what it used to, although its still provides a good enough mainstream selection. There is a tiny cafe and Starbucks inside and they offer gift registry and free Wi-Fi. What I like most about this Target is that during the after Thanksgiving Black Friday rush they ate extremely efficient for a retail store on such a strenuous day. They have ample stock of their door buster deals and there is literally a small army of associates assisting customers and directing flow of traffic. I have come across an older lady associate who generally seemed displeased w/ humanity and her current choice of employment, but other than that good show, Target, good show. read more

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Great customer service. I visited this location to buy a fitbit, and the employees working in the technology department were friendly, helpful and patient as i made my way through various fitness products. They had great, positive attitudes and answered all of my questions. Sean and Kenzie were especially helpful. I would definitely visit this location again. read more

The man J.P. At self checkout was amazing! Great service and kind. He helped me and my friend at the front.

Update: In my last review I gave them a poor rating because that last few times I had been in, the women's department was filthy with clothes and shoes strewn all over the floor. It seemed like no one cared about keeping the place clean. This review is an update: Seems they've cleaned things up and are remodeling the entire store. They always have merchandise in stock, the aisles are wide, they have a lot of registers open at once so you don't have to stand in a long line, and the employees are friendly. I will always choose Target over Walmart! read more

I would recommend this target for in store shopping only. Every time i've done a target pickup they charge $1 for bags, every time they put the smallest thing in 1 whole bag then move on to the next when there is plenty of space in another bag. Today i received a bag with just 1 travel sized deodorant in it, and the other bag had 1 bag of noodles. read more

What a joke this place is , so I got a job working for AP ! Went for one day of training and the amount of work they expected you to do for $15 an hour was a joke , I text the next day and said I sorry for the inconvenience I did not want the job, now dealing with HR trying to get my paycheck they're saying that I don't have my apartment number and there's no way to fix my address so my check could come to the correct place. If I knew how horrible I would have been treated from HR I would have definitely never took this job it's unbelievable!! read more

Order through the drive up option. It's super easy and convenient. They are very fast on it. Makes shopping so easy! Without even leaving my car. read more

Horrible manager, possibly racist, and irresponsible customer service center and Target corporation. The manager yelled at me for checking the information that her employees gave me and would not even hear me, let alone resolving the issues. She needs to educate her employees for giving me the "incorrect" information that her employees gave me, instead of publicly shaming me for simply checking. The manager was White, and she treated other White customers well, so it felt like racial discrimination against Asians. Target corporation and customer service did not answer at all about the terrible treatment of their manager. Even after my emails, they just wrote to me that they would handle it without offering any solutions at all and still refused to offer any compensation. Shame for a billion-dollar company after they failed to educate their employees about clear policies and decent communication. read more

I've always loved shopping at this Target for its organization. However, I've been greatly disappointed with their dressing rooms. They are filthy! Every room has huge dust bunnies. It's disgusting to imagine how long you have to go without cleaning to get dust balls so big that the entire back wall of each room is filled with them. I'm allergic to dust so this is a problem to my health. For those not allergic to dust the fact that these rooms haven't been cleaned in months could still affect your health. read more

I was shopping with my sister & we needed help in your hygiene department. My sister asked this lady for help. She was so rude to my sister. She said what do you need. But, in a rude way. Her name was Patty. She was walked like if her leg was in pain!! She said she was gonna call a DDO ‍. Had no idea what that was. Her name was Julie. OMG!!! ‍ She took *FOREVER** to come. So I stop this guy that was walking by. If he could help us. Told him what happened he apologized for those ladies mistakes. Which he shouldn't have too.. but, he did help us.. You needs ** MORE TEAM MEMBERS LIKE HIM**!!!! his name was *ALEJANDRO**.. amazing worker. read more

I thought maybe 1 star was too low, but when I tried to think of a reason to raise the rating, I LITERALLY couldn't think of one good reason. The customer service has subpar at best on multiple visits. I once had to speak to a manager about a discount and they were very dismissive and with an attitude that left me feeling they would prefer me never coming back. Still I never wanted to complain until my most recent visit; I needed to change my daughter's diaper and the changing table in the men's room was broken. Any added weight would inly make the table drop lower and make it inoperable. At the very least there should be a sign or notice. This was dangerous and unacceptable. To think that management and/or maintenance is content with this level of reckless negligence to our children is beyond upsetting. Fix this, Target. Today. read more

Clean, well-stocked, and good prices. They always get through the lines efficiently here. Also, I can always find staff to help me. I've done several returns here and the process is easy. I love the section right at the front where you can find little things $1-$5. Only downside is the crowded parking lot because it's in a popular shopping center. read more

We come to this target a lot because it's super close to where we live. Today we went in and it was super crowded as usual, they normally never have anything we need on the shelves so we use to it. We went for some quick groceries, and a crockpot. Before we arrived I looked online at the store to check if they had it in stock, which they did. We got there walked to the crockpot area at the front of the store, none was on the shelf like normal. That's fine.. we went and got the items from the other side of the store, after that we found a lady(didn't get her name sadly). We asked her if they had the crockpot we wanted, she didn't even ask us to show her a pic of it or look it up in her device thingy to see if it was in stock she simply said " EVERYTHING ON THE SHELF IS ALL WE HAVE!" Then she says " I know that because I work in that area" then why tf you in the groceries?? Obviously she didn't know wtf she was talking about and she was low key rude asf. So we walked off went to the checkout and asked a lady at the cash register, she called a manager up and she looked it up for us and said they had a few of them in stock not one or two, four to be exact.... Lmao which I knew from me being able to ship it to my house for 3x the price it would be in the store. She was super nice and helpful, she waited with us for the guy to bring it up and I paid for it on her device thingy. So.. in conclusion if you search a item on the target website and it says "in stock at the store" obviously don't listen to idiots who say its not trying to make you spend 3x the price to ship it when it's literally in the back, that or she was just too lazy to care about the customer. 5 stars for the manager that helped us though. read more

Terrible customer service. I get that it's busy during the holiday season, but customer service should always be priority. Employees need more training! read more

Wasted 1/2 hour of my life waiting in line only to be told right at opening had to wait until 9:00. I get that special hours are needed for seniors especially in the beginning of the hoarding. However we are in July and there was no rushing the doors so to speak. ...there were about 20 people total in line. We are in July and about 10 people went into the store. I delayed going into work in order to stand in line to hopefully get some Lysol spray. I have been here 3 or 4 times since February doing my part to stay healthy and thought target would have what I needed. I have to be at work at 9:00 so I couldn't wait another hour and be late to work. Maybe I should have just lied like the young people who yelled. "I have asthma" and strolled in. Don't be a rule follower, next time I'll say I have asthma. FFS this was so ridiculous. I went to Walmart, which if you know me, you know how I avoid it. I got what I needed at Walmart and advise you all to go there they are even open earlier than Target. Nice. Way to alienate shoppers who are actually still working target, not everyone is at home. Think about that. read more

I am happy that Matilde was knowledgeable on the Roku I bought. It is very frustrating when clerks don't know their products. I am very happy with mine. Thank you, Matilde! read more

yall need to handle the 30 different people standing outside your store. lowkey rude as hell, I say "no thank you" and they can't take no for an answer. read more

This post is for Leo the young man who was working the outside shopping cart area. I visited on 12/7/23 PM shift and I want to say Leo was very helpful. Leo was working on gathering the carts outside. Leo was so concerned that I was going to forget the water at the bottom of my cart because I started to move the cart after loading groceries into the trunk of my SUV. I explained to him that my right arm was broken and so I had to position the cart to the side door because it was lower than the trunk so I can try to slide it inside the car and Leo was so kind to offer help and assist me on loading my case of water into the car for me. It was such a sweet gesture especially since navigating with only one functional arm has been the biggest adjustment for me. It was truly an act of kindness that I appreciated very much. Thank you Leo. You have know idea how far that act of kindness was to me :) read more

Because of everything going on with the virus there was a line going into this target. I already made my purchase and was returning my cart when i was approached by some asshole and he told me i had to get in line if i wanted to come in. He either 1. thought i was trying to shop or 2. wanted me to stand in line to return the cart. Either way he handle the situation wrong and an altercation between me and him almost broke out because this guy and his mouth. No apology or anything after he made the mistake read more

This is a decent Target, in a good area. If you are looking for a Target that you can get in and get out, find what you need, and feel safe doing it, this is the spot. It's definitely still a Target- expecting anything more you will be disappointed, but overall the checkout lines move fast, the store is kept pretty clean, and the staff is friendly. They have a lot of items in stock and a Starbucks inside. Negatives include the returns line, which is pretty long and takes quite a bit, and photo there never seems to be anyone there ready to help. The parking lot is also a disaster, and finding a space can be tough unless you want to walk a few lots over. Overall though, internally the store is good, and meets other Target standards. read more

Not sure what changed about solicitation in the parking lot, there was a man waving and selling incense at the front door for sale and an aggressive sales guy selling candy bars out of his trunk. More solicitation around but those were the only two that approached us. I looked around for the signage I remembered regarding solicitation but it was no longer in sight. After entering the store I was going to advise security that it was rampant and there was already a customer explaining the whole situation, I listened to him tell her its public property and they can have them leave all day but they can just come back. I guess Amazon it is, not putting myself in the position of a free for all again read more

Ridiculous wait at pickup line... the product is already paid for how can this take longer than to actually shop?

To those of you complaining about there curbside pickup maybe it's time you get your lazy ass out of your vehicle and go get your own crap. Enough is enough. read more

My ABSOLUTE FAVORITE location of Target ever! They make it so easy to find everything I need! Everything is so well organized and really clean. If I need something I usually try to wait until I can go to this particular Target because of how tidy their store is. Not only do I love the organisation, all of the employees here are super helpful and very polite. Anytime I have a question I don't have to search around in order to ask someone. They always have what I need in stock. Their lines can get a little long here since it tends to get busy but they move very quickly and I've never had to wait longer than 5-10 mins to be rung up. The parking can be a little annoying when it's crowded but there is plenty of it you may just have to walk a little. read more

Shout out to Ashley for showing amazing customer service. There was slight confusion at our transaction and she handled it super quick, easy and professionally. It's people like her that we are missing these days. Thanks Ashley! read more

Used to be great. Now always out of many items, super dirty, food court half empty. I go out of my way to travel to other Targets.

I would like to give 2 ratings, 5 for the young man in the tech department and 1 or 0 for the manager of guest services in Redlands. So 2 is an average. I had to get a flip phone for my father to keep in touch with my mom who is in the hospital. I went early before the tech personnel arrived and bought a cheap phone from Boost mobile with a $50 service card. I was told I could bring it in to be activated when the tech person was there so I went back later. Jacob in tech was great-said he couldn't activate it because it wasn't in their system and sold me a different one with a cheaper monthly fee, so in the long run, my dad will save money. In the short run, however, we lost out because although Jacob explained this to the manager and reminded her that in the past they had refunded the card, all she would refund was the phone. She claimed that Boost had to refund me. However, they would not as the phone was never activated. I went back and was still refused a refund so out $50. So be careful if you get a pay as you go phone there and if you have to return anything to Target for a refund. I haven't decided whether to file a complaint with the Better Business Bureau or to just give the card to someone who can use it as I don't think Target is going to make this good. The manager was pretty adamant that she was right and made no effort to contact Boost. Their representative tried pretty hard to find a way to access the information but without an account she couldn't and said that they never receive the money without an account. read more

I'm not sure why this target has such awful reviews but I've been shopping her for a year now and prefer to go here than any other ones. Every employee I've encountered has always been helpful and super nice ... minus one time and I think she was just really distracted. Usually when I ask for something they walk you over to find it unless I tell them it's okay ... it's always clean and they seem to keep things well in stock. I didn't give five stars because I think five stars is hard to achieve lol you really have to go above and beyond for five. read more

I worked with Jordan last week buying an apple watch, and she was extremely helpful! She answered all my questions and even helped me get applecare on my new watch. She was all smiles and just over all a great experience with her! read more

Their shopping carts have been disgusting the last couple months. They have nasty food, trash and just straight up grime in them. It's bad enough you have to go through 4 or 5 to find one that's not as bad as the rest. read more

Wow i dont think ive ever gotten bad service from target im conflicted but the rep that helped me JORDAN (female) was rude for asking her to do her job that i was not able to do my self maybe because i didn't buy the protection plan that was vaguely offered. read more

Great service and if there's ever a problem they handle it promptly and correctly. Their prices are great, have their Red card which I take full advantage of. read more

Probably one of the most mismanaged Target stores out there in California. Never anything in stock, the pick up orders are always wrong. Inventory says something completely different. No make-up, no cat litter, no collectible figures, no to almost everything. read more

Big store. Small service . So crazy. Simple return . Super long line. 1 person working in the middle of the day with all kinds of target employees walking around . 20 minutes in return line. I needed to do more shopping but left the store because of the lines that went all the way down the main aisle and towards the back of the store! Has become unwelcoming read more

Pretty much any store in Citrus Plaza gets a -2 stars just because of the location. Terrible traffic, incorrectly timed traffic lights, insufficient parking, and rude drivers. The Target itself is fine--normally well stocked and clean. Check-out is a little faster than most targets I've patronized. But man, does that parking make this place a horrible nightmare. Go right when it opens or don't bother if you value your life. read more

Racist workers there. My husband & I were checking out at the self check out. I noticed that someone was constantly watching us while we were checking out. By the way, we were at the register in front of where the entrance was. As we were about to walk out, the lady that was watching the WHOLE TIME we were checking out, she stopped us to see our receipt. I have not seen them do that at all. Oh course I had a comment saying, "Did they do that to all the other people before for us?" Which not, yet since we are a black family, my son was with us. While she was looking at the receipt she of course assumed that we didn't pay for the wipes and pull ups on the bottom of the chart. She asked us, "Are you going to pay for that?" I got upset, I told her YES, WE paid it! It was the first thing we scanned I thought it my head. She seriously had the nerves to ask that!!!! Of course, after she actually looked at the receipt, she of course of course saw that we paid for EVERYTHING in the basket! Sadly since it is only down the street from my house & this Target is the only Super Target around this area, I have to come to this location. This is very unacceptable behavior! I could Understood read more

This place is beginning to resemble Walmart with its long lines and not enough cashiers. A mess! read more

Target - All these brushes and not one of them for a black man. What gives? And what gives with these long lines like we are at Walmart. - Department Stores Near Me - Redlands, California

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0 stars for the treatment we received today under the guise of "Covid" after we witnessed inconsistencies in enforcing their own alleged "laws" (aka store policies) including by their own Target employees. Today I went to this location and attempted to buy a Starbucks drink before my trip, as I've done countless times at various Target locations, as well as brought my own drinks in including during Covid. The Starbucks employee I encountered first (we didn't catch her name, but she was a shorter female with dark hair working on the Sunday shift between 2:30-3pm) refused to serve us after I had just told her I'd comply with a nearby Target store member's request/new policy claiming that if we brought a drink INTO the store we could keep it in our cart providing we didn't drink it. I let her know I'd buy my drink, walk out, then go back in; which would be fully in compliance with their request. We had already waited 10ish minutes in line before being informed of this new "rule" after overhearing a few customers ahead of us be informed of it as well, which prompted the Target worker to come out and explain it. (It should be noted that at the time of this incident the signs on the cash register did not display this rule; rather, it just said it's a grab and go location with no sitting in their cafe). Anyway, the Target employee (Chico) let us (as well as nearby patrons) know that Target no longer allowed customers to buy a drink and proceed to shop in store, however, if we walked into the store with a drink we could keep it in our cart, providing we still didn't consume it in store. Seemed ridiculous and confusing, as while we were standing there having this conversation we observed customers at the checkout *consuming* beverages and we observed *employees* who had reusable water bottles at their checkout stations (indicating they were drinking at their checkstand). They claimed nobody could consume beverages in the open space which was clearly a lie. Loss prevention standing at the front also had their reusable water bottles sitting on their desk. Still, as ridiculous as the policy was we agreed to leave the store and return, simply because we'd already waited in line anyway and it was a busy day, long line behind us. No big deal. A different Starbucks employee (Kayla) was kind enough to allow us to purchase our drinks as we had already agreed we'd comply with their new rule. Leave the store and return, not consume it in the store. I appreciated her service! Another Target employee then claimed they were enforcing "laws" and that if we consumed our drink we'd be breaking a law, and putting the store at risk of being closed down. Again, during this time, another customer walked by with a Starbucks drink actually drinking it yet they said nothing to them. We pointed this out to him which he ignored, going on to say that they were essentially going to be patrolling the store and if someone was caught consuming a beverage they'd be refused service and asked to leave. We briefly walked around but felt harassed as this employee somehow was walking by nearly every aisle we were on, even after we jumped from baby section, to women's clothing, to cleaning supplies in a matter of minutes. Overall this encounter left a bad taste in our mouth and we left for good without purchasing any merchandise from the store. The employees are not watching those who come in with improper face coverings (such as noses exposed), will claim they are enforcing "laws" when in reality these are store specific *policies*, and they will harass people purchasing a drink from their new Starbucks location. We will not return to this location. read more

The worst customer service of ALL the targets in the IE. I've been here several times for online pickup. Today is the last time. Every time there's an issue. They are always out of items and when you arrive they are completely disorganized. Several employees passed by while I waited by the sign that says order pickup. Then Ashley informed me I was waiting in the wrong place. After six you have to wait in the customer service line. Duh! I mentioned that several employees passed by and didn't even acknowledge me. Her response well they don't work in this department. Thanks Ashley! That explains a lot. Why would I read or follow the clear signage that says order pickup. I'm literally writing this review while waiting for my items. So much for fast and convenient. I mentioned why don't you move the sign and the gal in customer service said it's out of their control. read more

If I could have given an negative -1 I would have. With the restroom uprising we still shop at Target however their exchange policy is not based on customer retention at all. In the past year and a half we have purchased two Pocket Hose Ultra 50ft Expandable Garden Hoses with the Amber Tip, both hoses got small holes in them with 6months of usage. Both times target refused to exchange the hoses because it was past their 90day exchange period. Typically manufacturers have policy with the retailers that they are able to send the product back and get a refund. However Target prefers that the consumer go through this process themselves. This being the case causes me to question my loyalty to a company that is not looking out for my welfare. read more