To start off, I have gone to this target for years now and every time I arrive it is an ok experience. The workers are ok but most of the time are not the most helpful but it's alright. Today a few friends walked in looking for a Megan Moroney hoodie. On the store website it says in stock at this target. After walking in and looking it was nowhere to be seen. I can understand if it had its own section but it was genuinely nowhere. After asking five workers to help look for it, they all gave the same response of it's not in stock. No disrespect, but the workers were utterly clueless, which is not ok. I don't expect them to know absolutely everything in stock, but there would only be one maybe two real sections of the hoodies. I was utterly disappointed by their unknowingness of their store. read more

Target - Outside of location. - Department Stores Near Me - Phoenix, Arizona

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Not bad, been in better. Got what I needed. Bonus was a Starbucks in the store for a decent cup of coffee. Store was clean, items not sorted by size when looking for small lingerie items. Sale prices are definitely good value even with our brutal exchange rate. read more

Wow - this is the largest Target I've been to! After dropping my son off for a nearby pickleball training, I had some time on my hands and figured I'd run into Target to pick up a few items. I ended up walking around the store a bit and browsing. I found items like a mini ice cream maker, waffle maker, rice cooker, kids bedding and pillows, books, groceries, and so much more. I was proud of myself for not purchasing all of these things and just walking out with a tad bit more than I went in for... huge win, right?! It's worth mentioning that there is a large Starbucks inside and also a water fountain to refill water bottles near the checkout. The only negatives: -The bathroom was not the cleanest when I was there. - One of the grocery items I was seeking (mini bagels for my daughter) was not available Everything else was well stocked, the store seemed clean, it's a large parking lot, etc... I chose to check out with a staff member vs self checkout and the service was efficient and super friendly. Bottom line: If you're in the area in search of a Target-like store, this one will not disappoint! read more

Items are constantly in the wrong spot. And when trying to make a purchase of the item, provided a response that Target just hired a bunch of people. So Targets lack of training becomes the consumers problem. I am going to begin posting all of items that are in their incorrect home here - along with sharing is the price was honored. M&M photo: Was not thanked for even bringing the issue up. Also-the location of this pic is literally next to the stock room. Targets lack of training is now the consumers responsibility. Will continue to update post with pics like this. This is the 3rd time within less than 6 months where we've ran into similar issues. Will also share how issue was handled by management. If it's a onesie item (which could be explained that a customer placed item there) of course this would be no big deal. However if the shelf if STOCKED with the item....i will continue to share the journey. read more

Target - 4 large boxes (2 currently seen on shelf as 2 were in my cart) of mm's priced at $7.49. See comment for further explanation - Department Stores Near Me - Phoenix, Arizona

Shout out to Estaban for patiently working with me on the phone to attempt to identify fraudulent debit card purchases. I appreciate his efforts and kindness in understanding. Thank you for attempting to help in a stressful situation! read more

VIcki C., the Store Director at this Target, is unprofessional and uncourtes, and this has not been my experience with this target. LONG story short, they were supposed to honor - per policy a discount on a large item $ wise. My first trip I was guaranteed $100 off (the cost of the price match, so they weren't 'losing any money' and a $25 gift certificate for my inconvenience. 4 trips later, I am only getting $50 off my item with no $25 gift card. I was disrespected for many reasons 1. the original offer was not honored and 2. The store Director, Vicki, did not speak to me on the phone directly not did she come see me face to face in the store. I have receipt to prove it but they get a little convoluted. How disappointing for a "do-gooder" store to reneg on a deal. 2 points because most of the other staff was lovely and just trying to to help. read more

This has been "my" Target for over a decade. Today, I had the worst customer service experience. I was wheeling my incredibly full cart to checkout and the only lanes open at 8:00am three days before Christmas - Self Checkout. I asked the employee (Z because I can't remember her full name) if I should be going through these lanes as they're usually reserved for 10 times or less. Her response was "It's fine. It's too early for me to do this." I'm sorry, what? My cart is full and I do not want to deal with self checkout. I asked "Z" how am I supposed to checkout the large items in the bottom of my cart as I know there are the bag are is weighed. She comes over and proceeds to show me how to scan them with the scanner gun like I'm an idiot and walks away. She then checked out the two customers behind me? They only had a few items each and not a full cart. Not too early to ring them up. Then she proceeds to help two delivery drivers while I stand there because I have gift cards and a few items with no price tag. Z is beyond pleasant and helpful to these people but asks someone else to help me and he just walked away. I finally checkout and then ask for the receipts for the gift cards. Immediately, she was defensive. "Well, they're activated!" Again, like I'm a moron. I've gotten plenty of gift cards that were "activated" and they weren't so... She proceeds to tell me what I should've done while checking out. Are you serious?? I don't work here. I'm not a delivery driver. I'm a customer. I ask her what her issue is and she starts arguing with me. In line. Wow! I'm kinda shocked to be honest. This whole process took over 15 minutes. It would've taken so much less time to be courteous and do your job. read more

I will not be returning to this post-apocalyptic Target. Bare, nearly empty shelves. Please tell me exactly what I can even buy here when so many shelves snd racks have no products to buy???? Terrible selection of hair dye. Ended up going to Sally Beauty. Everything is disorganized, messy and items strewn on the floor. Yet there's TONS of employees in sight. Management needs to get their act together and clean this store up. I'm a retail manager and I would be absolutely embarrassed if this was my store. Even if you don't have the product to put out, at least make things presentable. It's unprofessional. Nearly got ran over several times by the people picking curbside pickup orders. Came in for a very specific item that was of course out of stock. It's disappointing because this location is in a great shopping area and has so much potential. Guess I have to go out of my way to go to Tempe Marketplace now. I will say, the Optometry department is FANTASTIC and the only reason I will actually come back. I had a great eye exam there. read more

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Unprofessional cashiers that ask invasive and inappropriate questions during checkout.

This is still our favorite Target location. Right in the heart of Downtown Phoenix and shopping centers. Stopped here to get little things. Nothing major anytime i shop at Target for small stuff. Young people and staff love their jobs here. Good atmosphere, and store. I will be back again. read more

Power is always out. Store is messy. Always smells. Every other target is better. Go to literally any other store and you will be better off. read more

I got my first suitcase from target. A bit but wonderful quality. I can not complain. read more

Kim was such a sweet heart as I was checking out my things in Self Checkout! I've been shopping here for years and there's no one there as sweet as her:) thank you & I hope to see her more often ! read more

0 out of 5 s Horrid service. Tried to return 1 item & it became an entire issue. Martin had an attitude when I didn't have my ID. Stated that a physical ID card is to be present in order to complete a return because it's "required by law". I looked it up online & did not find such law for AZ. If my internet findings are incorrect, I'd love to know the exact quote & reference to view it for myself. Facts are important! They (Martin) really need to be educated on their facts before losing their cool, flipping out, & raising their voice. I highly suggest they be: - Trained on customer service - Customer understanding - Refresher course on harassment - Job description Usually agreeing to higher pay (management team) means, you're able to de-escalate problems with grace to create positive relationships with clients.... Which obviously was not my experience. read more

Employees just need to say they don't want to work. It shouldn't take 30 to get a manger for something very electronic place can do INSTANTLY. read more

This Target was a very big disapointment, walked in and walked back out had nothing i will ever need. things are not displayed neatly, poor mens clothing No Large person clothing. read more

awful awful experience. Tried to return my husbands shoes that didnt fit and they gave me such a hard time. WILL not be back

I love it!!! I went today (12/15/20) around 11:30 am and it was quiet and people taking the social distance very serious,in and out in less than 15 minutes got help from my man Jorge to pay without get in on line . Thank you target. My place to go now read more

Target - Department Stores Near Me - Phoenix, Arizona

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I asked the woman doing my return multiple times a question she voided answering and finally admitted she didn't know the answer so she called over her manager who answered my question, and when I had a follow up, he literally lost it and was so rude FOR THE RECORD I was speaking monotone because I am losing my voice and need it for work SO THANKS FOR ATTACKING ME AND ACCUSING ME read more

Needed a prepaid phone. I really knew nothing about them, but the sales associate in electronics (Mirasol) extremely helpful. Helped me select the right phone, the right service, at the right price. read more

Ryan at the optical department was fantastic! I needed to get some readers and had a lot of questions. He was so patient and got me a blue light pair that helped address the issue (and still looked stylish) I was having doing work on my computer. Definitely ask for him if you're there & need assistance. read more

This review is for their drive-up service! Wow, I couldn't believe how easy it was! I placed my order on the app (which I love because it remembers past purchases and it's so easy to add things to your cart again, i.e. diapers, regular toiletries, etc.), paid, and it was ready for pickup within 2 hours. There were even special deals for ordering pickup! The only thing that I've noticed is that locations vary on whether or not they allow you to order refrigerated grocery items on the app. I assume this is because of cold storage space. This Target let me order all of the dry goods that I needed, i.e. bread, crackers, tortillas, condiments, etc. but nothing that needed to be refrigerated. The Paradise Valley location did let me order milk, cheese, fruit, etc. So again, it varies! As I was leaving my house, I hit the 'on my way' button and when I arrived, I pulled into a drive-up spot, clicked 'i'm here' they were at my car within 3 minutes! They don't even want you to roll your window down, you just hold your confirmation number up to the window and they'll put your bags right in your trunk or backseat. Yes, please! With another baby on the way and a traveling husband, this service will be so so helpful and it's incredible that there's no extra charge. I will absolutely do this again! read more

this location definitely gets five stars! Everything about this place is really good. Probably the thing that I appreciate the most is how clean the story is. I hate when I go into a public place in the floor is all sticking it seems like there's just a bunch of stuff that has been spilled and not cleaned up by the people that work there. The floors at this location are very clean and it makes you feel comfortable walking in and spending your hard-earned money. They have really good deals on TVs as well. This is my third time buying a television at this location I honestly think their prices are better than Walmart as well which is something that is not always easy. Walmart is obviously the biggest department store in the world so the fact that they had better prices than Walmart is definitely a plus for me read more

This Target location is starting to turn into another ghetto Walmart. Clothes are scattered all over the floor, the floors are sometimes dirty, shelves need restocking, and sometimes only 2 lanes are open when there are workers hanging around. This location needs to get it together and improve their ways. read more

** Beware of possible scam** My mother was shopping at this store on 01/10/20. The ATM was down and she was advised by the cashier that she could use the ATM at Fry's. She went to look out the door without realizing that she was still holding a hat that she did not pay for. When she turned around and stepped in the store, an man from loss prevention( Red Headed Man) accused her of stealing. She explained to the man, what the cashier had told her but he refused to listen and forced how into an office with him and his associate. They then proceeded to play good cop, bad cop with my mother. She asked them if she could still purchase the hat because she had the money and they allowed her to purchase the hat. They then asked her to sign a letter and if she refused they would call the cops. What they did not tell her is that signing the note is admitting to stealing and will allow them to file a report against you, they will lead to a $200.00 fee. I went and spoke to management and was told that if a person steals, they can not be allowed back in the store nor would they be allowed to pay for the item. My mother paid for her item and they have a receipt, yet they still forced her to sign a letter and are now trying to charge her a $200.00. I thought that should be proof enough but they still did not do anything to write this wrong. My mother and an elderly disabled women and I would hate to think that this location would be accusing the elderly and trying to scam them out of there hard earned money. I have filed a report with cooperate but I feel this is something that people should be wary of, when shopping at this location. read more

Target - Department Stores Near Me - Phoenix, Arizona

A lady by the name of Allie helped me Out immensely to find the things I needed Since I was doing early Christmas shopping. She literally went out of her way to help me thank you On another note ... (singing) I am all about the discount not the lies not the lies I'm all about the discount not the lies not the lies. Bring honesty back... Anyway, to Brian Cornell CEO @TargetStores I live in Phoenix Arizona and I found a product which is in the photo for 29.99 at Amazon and Walmart. I know TARGET prides itself on price matching, but they only do certain businesses. Since I was at target Yesterday, I thought I could purchase it there since they said their system said they had four in stock. I feel they lied to me saying the toy was discontinued because they didn't want to sell it to me for a lower price. they had it marked as for 59.99. I could tell they were obviously lying to me. The Supervisor said it was discontinued. If that's the case, why am I seeing online that it still being sold? Where is the toy recall? A huge company like TARGET should not be lying to customers because one bad review goes farther than a good review. #consumerrights #DontLieToMe read more

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I've called this location many times, at different hours of the day and tried different departments. No one has answered the phone. Was hung up on a couple times, or it just rings forever. Maybe hire some more people? A simple question would be nice to have answered. read more

Eh. Kinda rough area. Parking lot challenging bc parts roped off and zombie like patrons staggering constantly in crosswalk, lurching unexpectedly full speed out of the store. Drove all the way out from Glendale bc app said something was in stock. Not the case. At least the employee I finally found showed some concern. read more

From the parking lot to the store itself this Target is probably the best option for a Target store in Phoenix Metro in my opinion. The parking lot is appropriately sized and never really gets way too busy where you have to park a mile away. The store itself is about the size of an average target, very clean and the staff is friendly and always around every corner to answer a question (very common for Target stores). This is a solid option if you're looking to shop at a Target. read more

Target - Entrance. - Department Stores Near Me - Phoenix, Arizona

Makes no sense! So, they make all these improvements, so they say, to add benefits to the shopper experience. Nothing short of an inconvenience for me. If you want to just use the pharmacy or get some hygiene supplies, maybe paper towels or bathroom cleaners I've got to go around in a big loop-1/2 the damn store- to get there. All for room for a pick up department or some other junk. Yeah, a Big Box profit spending from being void of Covid while everywhere else was wrought hell with it! Finally got reason to switch pharmacies. I will miss my Pharmacist Omar though! CVS in that Target is excellent. They should have a say in the inconvenient improvement being done. read more

Just your regular target and nothing stood out to me that would make it special! The staff was quick and friendly. Their store was neat and organized as well. read more

I love target but this target is a disaster! I recently went to look for a dress for an occasion and grabbed my pics and went to the dressing room. When walking in there was clothes filling the rack and hooks for clothes to be put on, clothes all over the floor and on the stool in the changing room. Not to mention lots of sanitary liners from bathing suits plastered on the wall or on the floor. I then went to look for some shoes and was running over shoes trying to get down the isle, and couldn't even find a pair because all of the shoe boxes were thrown around and in random places. I looked around and didn't look like there was a single responsible person working. Definetly will find a different target even if i have to drive farther. I have also been asked for money by homeless people a lot in the parking lot of this target. read more

Called 5 times to reach electronics. Guest services put me on hold and hung up on me once. 2nd time put me on hold, tried to hang up but they accidentally didn't hang it up all the way. They were laughing and joking about it. Will be speaking to the store manager. Who's laughing now dumb shits read more

Why does Target get such a bad rap? This Target has recently been remodeled and looks very clean and new inside. They've added a fresh food section and purchased brand new shopping carts. I have to admit, though that I found better discounts at the Walmart down the street. On that note, even though the Walmart down the street from this Target has lower prices on items, one has to weed through the beggars and unattended shopping carts to get to and from the store.... but that's a whole other review. read more

Target - Floor. Guess where? - Department Stores Near Me - Phoenix, Arizona

Okay so 1 star right away just for being Target. Add a 2nd star for having a Starbucks and Pizza Hut Express. Add a 3rd star because the store was just remodeled! Add star 4 for having a sizeable grocery section with fresh food! I was gonna give it a solid 4 stars because this Target is fresh, has lots of food choices, a Pharmacy, the great food court with Pizza Hut Express and Starbucks, and plenty of friendly Team Members that have never failed to ask me if I need help, but the fact that this Target is open til 11pm rather than the typical 10pm closing time for Target, that my friends just bought star #5! That extra hour is seriously invaluable seeing as I often get off at 10pm and need to buy groceries and other essentials after work. Add in how incredible the location is with Costco and Fry's in the same lot and I'd give it six stars if I could. Love the Arcadia Target along with the whole shopping corner it's in! read more

Went in to buy an Apple Watch and Chris F in electronics helped me out. He had the best customer service, and made sure I got exactly what I needed! I will definitely come back to this location anytime I need some thing, thank you Chris! read more

Christina at customer service/refunds is THE rudest employee I've ever come across at any store or restaurant I've been to. I've encountered her twice now. If you don't want to be friendly to customers then maybe don't work in a place where customer service is key. Do everybody a favor and stock the shelves in the back. Never going back to this target again because of her. Will spread the word as well. read more

This Target has pretty much the same stuff as any other Target. We went in to get a few necessities and snacks. They had 4 self checkouts. They were fast. We were not sure about the limit of disposable plastic bags we could take so we left them alone, but they were available. (Probably should have brought our local tour guide.) read more

I'm very disappointed with the cashier representative that oversees the self-checkout. As I was scanning my items Kathy, I think that was her name as I took a quick glance as to not make it obvious, stands close enough so that she can see my every move. It makes me uncomfortable; because I feel like she's labeling me as a potential thieve, and I don't come to target to be labeled. Kathy is not the only one that does this, probably it's policy to be able to see the customer scan each item, but I feel like this can be done in a more professional manner. There's also cameras set in place already that watch my every move, so why make the customer feel that way?? I'm so disappointed, it never fails to happen every time I go. I shop at Target often, but I've had it with this treatment. I will take my business elsewhere from now on; to a store that actually values me as a customer. read more

As a frequent shopper here, my experiences always vary. However, one of the male workers is rude (he walked right in front of my wife and I as we were heading out the other day, never once did he say excuse me) and seems like he hates working here, I do not know his name but he is short and wears glasses. I believe he spends most of the day in the front guiding people to registers. I cannot be the only one who sees his behavior. read more