No one had written a review for a long time, so I like to say…read more They are the best; The digital Optometry Doctors are amazing (Booked every hour) their Opticians have more than 25 years of experience in the optical field and they try to accommodate Spanish and Portuguese speaking patients.

This location is awesome. Jaime and Carolina are wonderful, kind, respectful and professionals…read more It's always a pleasure to interact with the both of them. I've been going to this site for many years. They are professional and a great team! 1/13/26

Optometrist was great. The pricing scheme they use to buy glasses and the up front sales pitch is…read moreawful. Understand it's a business however tue game plan should be updated. Go for the exam and buy your glasses elsewhere.

I was searching for a new optometrist and MyEyeDr in Danvers got the best reviews. I got an…read moreappointment with Dr Patel the next day. Everyone was very kind and helpful. Dr Patel was very professional and paitent. Pricing was very competitive! I am very glad to have chosen this business!

this place is awful. Made an appointment a month out. come in the day of the appointment and they…read moretold me it was canceled. I ask why it's canceled they stated it was because I didn't confirm the appointmenT. at no point did I receive text or calls regarding this issue at all. staff was not willing to help at all and poor attitude

I like this Lenscrafters…read more I used to live in the area but moved to RI a couple years ago. I have had many glasses made here- Some I bought at other shops to have lenses quickly put in here- Every time they do a great job. I particularly like the people that work here. I was motivated to write a good review because I was in the are last weekend with new frames I bought hoping to get them lenses- Although, they couldn't do it for me due to the MA state law about expired prescriptions the woman that helped me was super nice, showed me what my benefits were with my insurance (it wasn't clear online) Had me screen shot it and tried to get me an eye exam/ place to go. I have had eye exams here as well and a contact exam. Both were fine. Cant find anything bad to say.

I'm extremely disappointed with my recent experience here. My girlfriend's contact lens…read moreprescription was done incorrectly the first time, which required her to return the contacts and redo the exam. That alone was frustrating and time-consuming. After repeating the exam, they provided trial contacts again. The first time, we didn't realize the trial lenses were off, but this time everything appeared to be correct. However, when we called to place the new order, we were told we had to pay again -- even though we had already returned the incorrect contacts. They claimed they never received the returned contacts and refused to take any accountability. As a result, we were out several hundred dollars. This feels completely unfair and unprofessional. What makes this even more disappointing is that I've been a frequent customer and have recommended this office to friends. Unfortunately, after this experience, we will not be returning.

Not good if you are new to contacts. I paid for a contact lens fit and follow-up. They made me feel…read morelike I was bothering them when I told them my vision was blurry with some of the lenses. They were reluctant to give me replacement lenses when some of my trials had torn. And I was ultimately told that they could not keep giving me free trials. As if I am gaining anything by dealing with blurry vision and having to call them every week for a different lens. My last trial I was only given a single day of trial lenses and told that was all they would give me. Despite the fact they are professional and generally polite, the staff seems to be pretty insensitive to the clients' needs. A prescription is needed to try different brands of contacts, it is not like I can just buy any brand that I want. This place is fine for eye exams but keep in mind the goal is obviously for you to make an eyewear purchase, so do yourself a favor and don't go here. When the eye exam is over they could give a shit about if you can actually see or not. It also seemed like they were hyping up a certain manufacturer's brand of contacts being on sale, despite me telling them that they were extremely uncomfortable on my eye. I only go here because they are in-network with my eye insurance, but after this experience I will not be going back.

Went to Lynnfield MA store. fit sunglasses. Chanel the sales assistant was wonderful. took me…read morethrough many different pairs with patience and honest options. she was amazing!!'

We had a bizarre and extremely unpleasant shopping experience here leading to this very long,…read moredetailed review. The short version is they refused to accept insurance even though they are in-network -- AFTER they confirmed our coverage, AFTER they pulled authorizations, AFTER we shopped, AFTER they rang us up with the insurance deduction. Very rude about it as well. My insurance company tried to intervene without success & Lunette never even responded after I filled out their own online customer service form. I will never return to this shop and I hope that no one else has such an awful experience at this chain. Lunette got me in the door as an in network VSP provider. But, I am not paying cash for something that I know, Lunette knows, and the insurance company knows is covered. If you don't like the contract reimbursement rate, please don't sign on to become an in-network VSP provider. Don't pretend that you can't take my insurance to get cash instead. Shame on Lunette. Full details ... I went in to look for sunglasses for my husband & daughter who do not need prescription glasses. Lunette is in network for VSP insurance & we have coverage which allows us to use our frame allowance for nonprescription blue light glasses or non prescription sunglasses (it's called LightCare and it's part of our regular VSP policy). A woman with glasses and short white blond hair (later found out named Jennifer) took my husband's and daughter's info from me and looked up our VSP insurance coverage on Lunette's computer system. She confirmed each of their benefit for non prescription sunglasses under our plan, as expected. I then called my husband & daughter to come join me from a nearby store to try on some pairs. They both shopped for about 15-20 minutes, picked out their sunglasses and left so I could pay and they could shop elsewhere. Jennifer seemed frosty to us while they shopped -- flat, no smiling -- but I didn't take this personally because anyone can have an off day. After they left, Jennifer once again confirmed that our selections were within our coverage and then she rang me up, deducting our insurance. I went to hand her my card to pay but asked about the balance -- it was slightly higher than expected. My questioning seemed to annoy her as it had to do with the taxes, co-pay, etc but said she needed to call her manager to find out. AND she said ... I don't even think we can take this insurance anyway. What? Yes, please call your manager because I'm certain this is covered and I'll call VSP. Jennifer went in the back, came out shortly and said my manager said we can't take your insurance! No apology. She was just rude, like she did not care at all that she wasted our time and would not take the insurance. In fact, she seemed smugly satisfied. I was in shock. AFTER confirming the coverage? AFTER ringing us up? AFTER pulling authorizations? AFTER actually deducting the insurance? I did not know what to say. They wanted me to pay fully out of pocket for something that was covered by my insurance?! No thank you. I was very confused and upset and just left the store. Meanwhile, I got through on my call to VSP. Heidi F. at VSP confirmed our coverage for these sunglass purchases ($200 allowance + 20% for anything additional) AND could see that Lunette had open authorizations. Heidi at VSP stepped in and called the store directly thinking it was just a simple mistake of not understanding how to complete the transaction. Nope -- not a mistake. She spoke to Jennifer, who did not budge. Heidi's hands were tied and she said we should absolutely shop elsewhere and use the insurance. She closed the Lunette authorizations and opened a VSP grievance. Again, shame on Lunette. So sketchy, dishonest, and under-handed. (Fortunately for us, after the Lunette debacle we ended up at Market Square Optical in Newburyport. It was a breath of fresh air. Adorable shop with a great selection of frames. We purchased the same 2 pairs of sunglasses and they happily accepted our insurance, nicely explaining the small out of pocket balance. They prove that an upscale eyewear boutique can also be friendly and professional, and treat customers with respect and kindness. Thank you Market Square Optical for saving the day, for valuing your customers and providing a lovely shopping experience.)

Susan was SO helpful and kind during my visit. She was great to work with. My contacts & glasses…read morealso came in so quickly (within the week).

I feel compelled to share my experience to warn others…read more I purchased two pairs of Ray-Ban sunglasses from this location on April 16 -- one regular pair and one pair of Meta sunglasses. When I returned just two days later to return one pair, the store manager, Suzanne, flat-out refused. First she said they don't accept returns on "floor samples," then changed her reasoning to "non-prescription glasses." When I asked to see the return policy, she wouldn't show it to me and simply said she was the associate in charge and wouldn't allow it. Even more disturbing, when the associate who sold me the sunglasses (Jameel) appeared confused by her response, she publicly scolded him and accused us of some kind of collusion -- right in front of me. It was awkward, unprofessional, and completely inappropriate. Despite the receipt and ForEyes' website clearly stating a 100% Satisfaction Guarantee and allowing returns within 30 days, Suzanne refused to honor it. I had to make multiple calls to customer service over several weeks before I was finally able to speak with a regional manager, who had to personally step in and get the store to issue my refund -- over a month after the original purchase. I did eventually get my money back, but it should not have taken that level of persistence. This store's manager was dismissive, rude, and out of line. I will not be returning, and I recommend others shop elsewhere or online to avoid similar treatment.

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

I am so glad to have find this doctor from my vision insurance website. First of all, Dr Le was…read morekind enough to see me at lunch time. Second of all, she is so knowledgeable and friendly. She told me things that no other Optometrists have told me before about my eyes. I spent a lot of time picking out my new glasses frames. She was with me all the way and helped me picked out 2 pairs. I have a sense that she is so very artistic too. Hahaha.... I never have so much fun picking out glasses frame before :o) She is great. Now I just can't wait to wear my new pairs of glasses and sunglasses. NOTE: I 100% agree with another reviewer (Hana G.). Dr Le is sweet and she made my appointment visit with her like visiting a friend..

O atendimento é muito bom, o exame de vista é bem tecnológico e com muito profissionalismo…read more Super recomendo

Had an eye exam a couple months ago in which I called to see if my insurance covered it. I was told…read morethat it did therefore I decided to go forward with my exam. I pay my balance after the exam. Today I get a call from them saying that I had a remaining balance on my account even though I was told my insurance covered my exam. They also offered me to buy contact lenses for them for a much higher price than you can find on a website such as 1800contacts.com. Never going back there again as they were dishonest about my insurance coverage and didn't admit their mistake over the phone.