It's billing is terrible. I ended up paying something I was not supposed to pay. Not going backread more

The Optical Dept at Westwood Eye is phenomenal! I brought my 88 yr old mother for new glasses. My…read moremother has macular degeneration so it very tricky to get an accurate Rx along with it being a very emotional experience for her. The optician, Glynis, was exceptional - went above & beyond to make sure the Rx was correct for my mothers changing vision while also making my mother feel good & have a pleasant experience. No small feat! Glynis's kindness & patience was limitless! I would highly recommend Westwood Eye to anyone! Thank you Glynis for a truly wonderful experience!

I can't believe how patient they are! I'm new to progressives so I had no idea how much discussion…read moreand adjustments are necessary (or maybe I'm just picky!), and Ilana never made me feel rushed. Also, great selection of frames which they clean after each handling. Full disclosure: I redesigned their logo about a year ago. That said, a couple of years ago I went in with my wife for her progressives and we were treated as patiently then as well. Highly recommend!

Incredible, caring and kind! We had a wonderful experience working with Ilana. I highly recommend…read morethen. Fantastic selection of frames too.

Dr Rappaport is friendly and gentle. I just got a routine contact exam and he made the process…read morequick/pain free. I was in and out before I knew it and got exactly what I wanted. My previous eye doctor would try to make me change my current contacts, then hold my contacts prescription hostage for a few weeks since I was "testing" the new brand that he insisted I should try. Nothing like that here and would highly recommend!

I highly recommend Dr. Rapoport. He is highly efficient and does a great job adjusting the lenses…read moreduring the optical exam to get the right strength for the prescription lenses. He also has a great variety of glasses from which to choose.

The owner Leonard is always nice to talk with. Very knowledgeable. Great service no pressure. Good…read moreselection of eye glass frames.

I have been going there for the past four years. Excellent service, products and the price. The…read moreowner is very knowledgeable.

Like others have noted, this place went downhill ? 6 years ago when the management changed. I still…read moreappreciate the exams I receive from Dr Ding, but it is now a terrible place to buy glasses. They sent the progressive lenses out, and did not complete the order that I had purchased: [no border frame color]. In addition, they assured me that the Silhouette lenses would be identical to the ones I purchased elsewhere, but the new lenses did not have the same coatings. Finally, when I picked the new glasses up, the woman who did the adjustment bent the frames unevenly. She obviously did not know what she was doing. I needed to go to a different optometry shop to get them fixed. I will never buy glasses from this shop again.

I was visiting friends down the street when a screw came out of my glasses and vanished. They…read morerecommended Parrelli and I can't be happier with the prompt and helpful repair I received from them. Great customer service!

Shop closes during lunch hour. No eye exam on Thursdays. Expect to spend time on waiting.read more

Manager Shaunna was so incredibly rude today. I walked in and let her know I thought the wrong…read morecontact lens brand was ordered and she had an attitude immediately. She basically tried to correct my understanding as quick as possible then pass me off to another employee even though I was just feeling anxious and needing to ask a question about how the delivery of the lenses would work. I then ultimately started to ask the other employee my question and she tried to insert herself back in the conversation even though she already had tried to get rid of dealing with me. She had a lot of eye rolls and frustrated tone in her voice to the point I held my hand up to try to stop her from trying to interact with me. I let her know she looked frustrated and I would ask the other employee my question. She may have felt like she was repeating herself but I just was trying to understand if I got what she had originally said. I was anxious and really had never been a customer at Visionworks before but my company is incredibly cheap and treats us employees like peasants so I ended up only be able to use my vision benefits here... at the end of the day there is no reason she had to be this irritated in this situation. It's not my fault you deal with such a high Medicaid patient volume (as you noted previously to me).. I'm a customer/patient just trying to understand things, it was not my fault you were in a bad mood or you took something I said the wrong way, be accountable and don't take whatever is bugging you out on me. Be better at politely answering and having some grace. It was SO clear she woke up on the wrong side of the bed today, she shouldn't have been this annoyed from the start of the interaction as she was...I hope she finds a job that makes her feel less stressed out. She owes me an apology but I'll take just never going back there again and seeing her miserable face.

They are very nice to you from checkin to check out. The office is not that big but it is very neat…read moreand clean. The doctor took the time to explain everything to me.

Unfortunately, I've nothing good to say regarding my experience with this place. They do not…read moreprovide any grace time for any scheduled appointments. After arriving a few minutes late (approximately 10 minutes) for my appointment. I was told nothing would be available until the following month and that they would be happy to place me on a cancellation list (added on a chipper smile). Don't waste your time

Funny how the owner cashed my grandmothers check the same day he got it and over 5 weeks later…read morestill hasn't delivered her new glasses. This place is as good as closed, lights are rarely on and doors are locked regardless. The phone doesn't even give you an option to leave a message. Multiple reports have been filed against this establishment via the Norwood PD, but no sincere effort has been made by them to follow up with any information. I am filing a report with the Attorney General's office, this place needs to be shut down and made to repay its customers!

Terrible customer service skills. I purchased contacts in June that ripped several times. I been…read morewearing contact for 20 years and only had it happen one other time. I was told that they would order a different brand and have been waiting for 3 months with not 1 follow up. I call repeatedly and the doctor is conveniently not in the office and does not call back. I would strongly recommend going to another doctor!

I stopped in to get my sunglasses fixed - one of the screws had come out. The staff was very…read morefriendly and helpful, and they took care of it immediately. I would definitely recommend and will be coming back!!

Found these folks through the reviews for a ophthalmologist not far from me…read more Dr Modderno was just as described. Spent time explaining everything to me. I didn't feel rushed, nor did he ignore my questions. I will be returning for future visits for sure. The staff at For Eyes were pleasant, and helpful. Starting with Holly at the reception and getting me started with the exam. Erik was great helping me choose new glasses and walking me through insurance and what was covered. He was easy to talk to as well, and super helpful.

My daughter and I have been seeing him for years! He's the best, actually remembers you and…read moreactually cares about you.

Dr. Modderno was recommended to me by a co-worker. How thankful I am to her to have put me in touch…read morewith his practice. Everyone is professional and friendly. Dr. Modderno is very thorough; he explains everything he does during the eye exams. My once a year visit has become a ritual. My mother had macular degeneration and he reassures me each visit that I am doing well. I wear contacts and he spends a significant amount of time making certain that the prescription he writes for me is the best vision I can have. He has trialed different contact lens prescriptions until we both are satisfied with my vision. I have and would recommend him to anyone seeking a kind, considerate, and knowledgeable eye doctor. His location in Norwood is easy to find and with ample parking in the lot.