It's billing is terrible. I ended up paying something I was not supposed to pay. Not going backread more

The Optical Dept at Westwood Eye is phenomenal! I brought my 88 yr old mother for new glasses. My…read moremother has macular degeneration so it very tricky to get an accurate Rx along with it being a very emotional experience for her. The optician, Glynis, was exceptional - went above & beyond to make sure the Rx was correct for my mothers changing vision while also making my mother feel good & have a pleasant experience. No small feat! Glynis's kindness & patience was limitless! I would highly recommend Westwood Eye to anyone! Thank you Glynis for a truly wonderful experience!

My daughter and I have been seeing him for years! He's the best, actually remembers you and…read moreactually cares about you.

Dr. Modderno was recommended to me by a co-worker. How thankful I am to her to have put me in touch…read morewith his practice. Everyone is professional and friendly. Dr. Modderno is very thorough; he explains everything he does during the eye exams. My once a year visit has become a ritual. My mother had macular degeneration and he reassures me each visit that I am doing well. I wear contacts and he spends a significant amount of time making certain that the prescription he writes for me is the best vision I can have. He has trialed different contact lens prescriptions until we both are satisfied with my vision. I have and would recommend him to anyone seeking a kind, considerate, and knowledgeable eye doctor. His location in Norwood is easy to find and with ample parking in the lot.

Lovely office that is highly busy year round. The techs are incredibly competent and helpful. The…read moredoctor is thoughtful and personable.

From the owner: 20/20 Eye Care is committed to providing our patients with the highest quality, state-of-the-art…read moreeye care with a personal touch. Our knowledgeable and friendly staff will make sure that your experience with us is satisfying and pleasant. We understand that you place your trust in us and we are dedicated to maintaining your eye health. Dr. Jane Dickerman is a graduate of New York Medical College. Her internship in Internal Medicine was completed at Beth Israel Medical Center in New York. She served as Chief Resident at St. Vincent's Mt. Sinai Medical Center in New York and has been in private practice for almost 30 years. She is certified by the American Board of Ophthalmology and she is a member of the American Academy of Ophthalmology as well as the Massachusetts Medical Society. Dr. Dickerman specializes in general ophthalmology, providing comprehensive eye care for entire families, in many cases for generations...

I picked Modern Eyes out of sheer desperation and am so happy with my panic Zocdoc choice. Finding…read morea doctor who's in-network for your insurance plan and can also see you on short notice is always a crapshoot but Dr. Stetson was very kind and patient. He took the time to show me the images he took of my eyeballs, walk through what the problem was (wearing contact lenses for too long), and put me at ease from beginning to end. The wait time wasn't bad at all. I was seen very close to my appointment time and was out of there in under half an hour. Not to mention there were quite a few parking spots right in front of the office. The office is very clean and modern-looking. All in all, this was a much more pleasant experience than the eye office I usually go to (Boston Eye in Brookline, where you can wait close to up an hour to see a doctor and there's no validation for parking).

Most of my experiences with Eye Doctors and Glasses stores have been uneven. For example, I really…read morelike the selection of frames and the technician but not the doctor. Or the reverse. Well Modern Eyes solves that problem by giving you an amazing experience at each step of the process. The initial exam was done by a student that's looking to be an Eye Dr. and she was very thorough. The eye DR was excellent he took his time and actually explained things. The last person was Elliot the technician that helps with the glasses and this gentleman sets the bar for the level of care and service that you should receive. This place is amazing. I'm now a customer for life!

I stopped in to get my sunglasses fixed - one of the screws had come out. The staff was very…read morefriendly and helpful, and they took care of it immediately. I would definitely recommend and will be coming back!!

Dr Moderno is one of a kind, so professional and thorough in his job and explains everything. Truly…read morewants you to have the best lenses possible. Also the staff are wonderful to help with getting you set up with a pair of glasses and can always return for a tune up free of charge when needed.

I highly recommend Dr. Rapoport. He is highly efficient and does a great job adjusting the lenses…read moreduring the optical exam to get the right strength for the prescription lenses. He also has a great variety of glasses from which to choose.

Dr Rappaport is friendly and gentle. I just got a routine contact exam and he made the process…read morequick/pain free. I was in and out before I knew it and got exactly what I wanted. My previous eye doctor would try to make me change my current contacts, then hold my contacts prescription hostage for a few weeks since I was "testing" the new brand that he insisted I should try. Nothing like that here and would highly recommend!

Like others have noted, this place went downhill ? 6 years ago when the management changed. I still…read moreappreciate the exams I receive from Dr Ding, but it is now a terrible place to buy glasses. They sent the progressive lenses out, and did not complete the order that I had purchased: [no border frame color]. In addition, they assured me that the Silhouette lenses would be identical to the ones I purchased elsewhere, but the new lenses did not have the same coatings. Finally, when I picked the new glasses up, the woman who did the adjustment bent the frames unevenly. She obviously did not know what she was doing. I needed to go to a different optometry shop to get them fixed. I will never buy glasses from this shop again.

I was visiting friends down the street when a screw came out of my glasses and vanished. They…read morerecommended Parrelli and I can't be happier with the prompt and helpful repair I received from them. Great customer service!

The most irresposive place of all!!! Will NEVER come back!!!…read moreTook days to get back on urgent subject. Did not seem to care. Never tried to fix it

Dr. Lord is the best eye doctor I've ever had. She's thorough, very clear and detailed in her…read moreexplanations, very caring of her patients' eye comfort and treatment success, and overall a wonderfully kind person. I've struggled with contacts, changing prescriptions, and chronic dry eye, and her treatment has helped me so much (better quality contacts, special drops for a couple weeks, and thorough exams for accurate diagnoses and prescriptions). I've always come to Lickteig as an adult (previously the one in Natick) and have always found my experiences much better than anywhere else I've gone growing up! Plus the yearly optomaps are great to have for acute detection of any health risks or eye concerns. When I visited a few months ago for bad dry eye (successfully treated!), Dylanee (?) was so friendly and helpful at reception. Last weekend I went for annual exam for my contacts & glasses, and the receptionist was so efficient and friendly (girl with clear glasses and black hair). My mother booked an appointment with the other receptionist, and was really pleased with her service and is excited to visit.

Shop closes during lunch hour. No eye exam on Thursdays. Expect to spend time on waiting.read more

Manager Shaunna was so incredibly rude today. I walked in and let her know I thought the wrong…read morecontact lens brand was ordered and she had an attitude immediately. She basically tried to correct my understanding as quick as possible then pass me off to another employee even though I was just feeling anxious and needing to ask a question about how the delivery of the lenses would work. I then ultimately started to ask the other employee my question and she tried to insert herself back in the conversation even though she already had tried to get rid of dealing with me. She had a lot of eye rolls and frustrated tone in her voice to the point I held my hand up to try to stop her from trying to interact with me. I let her know she looked frustrated and I would ask the other employee my question. She may have felt like she was repeating herself but I just was trying to understand if I got what she had originally said. I was anxious and really had never been a customer at Visionworks before but my company is incredibly cheap and treats us employees like peasants so I ended up only be able to use my vision benefits here... at the end of the day there is no reason she had to be this irritated in this situation. It's not my fault you deal with such a high Medicaid patient volume (as you noted previously to me).. I'm a customer/patient just trying to understand things, it was not my fault you were in a bad mood or you took something I said the wrong way, be accountable and don't take whatever is bugging you out on me. Be better at politely answering and having some grace. It was SO clear she woke up on the wrong side of the bed today, she shouldn't have been this annoyed from the start of the interaction as she was...I hope she finds a job that makes her feel less stressed out. She owes me an apology but I'll take just never going back there again and seeing her miserable face.

I left Neeham Eye Associates feeling a bit frustrated. I use them as my primary optometrist and…read morecame in to see if they could adjust my new glasses from Warby Parker. The attitude I got left me feeling like I wasn't welcome. They let me know that they don't adjust Warby Parker without charging me a fee and couldn't confirm they wouldn't break them. They should note that many people cannot afford the cost of many eyeglasses (they charge hundreds of dollars that aren't always reimbursed) and Warby Parker offers low cost glasses. Adjusting them would take them just a few minutes and help customers feel supported. Instead, I left feeling embarrassed.

I am visiting from Richmond VA. I have a 9 year old with glasses that are difficult to replace…read more.. Which of course means I travel with his older pair (never quite right once new frames and tweaked prescription are gotten used to)... And the frame breaks. Not a full break but enough that a remedy is required as we are traveling 10 more days. That's the back story... The fix is coming from my new relationship with Needham eye associates and in particular Ilana! She helped trouble shoot, ordered frames and even helped to work within a tight time frame! She is the most pleasant person and I certainly hope that she is recognized for her willingness to go above and beyond! I am visiting local family and am thrilled to have made this association! I am grateful beyond words!