Even though it says 1 hour same day delivery that's false not true it's a ploy to get you to call…read morethem and then they try to set you up an appointment even though they know they don't make glasses even single vision in an hour so why would you go with somebody that already doesn't tell the truth

Love my new eye Dr. Glad I finally went. I have been putting it off for awhile and they put me at…read moreease. Very informative and great prices.

Had seen another doctor could not see great for 2 years. My…read morehusband saw Dr Valamides in Watauga and loved him. He walked out seeing better than before and bragged on the great customer service. I agreed to try him even though it was an hour drive. I can not say enough about him and his employees. He knew right away how to help me see better and he was right!!! His staff is super friendly and most of all knowledgeable about contacts and glasses! I will never go anywhere else I was very pleased!

Doctor was decent. The office person was horrible. Bothered because I asked for my prescription to…read moretake to another place. She didn't want to give it to me...kept trying to get me to buy there. Like what?? She was like we can beat their prices-and even told me "why would I want to do something as crazy as go to somewhere else". So we ran numbers and one way was going to cost me $530 or so and another way was going to cost me $750 or so. Went to the other place. Contacts, glasses with warranty, add ons to lenses and they are out of network costs me $300!!! Choosing a different place for sure. Never going back.

Our family has been coming to this office for several years, and even after moving an hour away, we…read morestill gladly make the drive because the care here is truly unmatched. She is honest, reasonable, incredibly knowledgeable, and genuinely cares about not only your eye health, but you as a person. It never feels like you're just another patient - she remembers your family, takes time with you, and always makes you feel cared for on a personal level. It's hard to find a doctor who combines professionalism with such genuine compassion, and that's exactly why we continue to trust her with our entire family's care. We couldn't recommend this office more highly.

Love this place! Dr. Doan was professional, courteous, and kind. I've been getting my eyes…read morechecked and glasses here for 3 years now.

I have been to Dr. Fleming twice now and could not be happier!!!! He is super thorough and very…read moreamiable. Their glasses selection is wonderful and their pricing is very fair. I will definitely go back and highly recommend this place to anyone!!

Went in as a new patient this week, and was able to get an appointment very quick. Dr. Fleming was…read moreso kind and professional and talked me through all my options. He gave me a few samples to try, and wasn't at all pushy about making a decision on the spot. I loved the large selection of glasses and sunglasses they keep in the office as well.

All kinds of styles for all kinds of people. Lots of great specials going on right now. I always…read moreget the progressives with the blue screen and scratch resistant and on and on. But they have a $199 special with the workplace package. I put a photo in here if this special, but I'm not sure how long it'll last.

I usually have a hard time finding frames I like, trying on every single one and still not finding…read more"the one". Selena was an amazing help making suggestions that fit my face shape and pale skin tone. I even ended up using the "bogo" special to buy the same frames as she was wearing. I am now getting complements on them all the time! I have also had great luck with Miriam on fitting and fixing my old glasses. I will be a loyal customer to this location.

Fast service. Excellent quality work. This spot is amazing . My go to spot for eyewearread more

This business provided excellent and timely service. My preference for style and friendly…read moreaccommodations were timely, efficient and professional. I completely recommend their business acumen.

I was unhappy with the place I've been going to for the past 5 yrs for my eye exams. I found Keller…read morePremier Eye Care. The staff are friendly and knowledgeable. The office and exam rooms are clean. Dr Etame is through and explains everything in detail. Dr Etame is caring. In addition, I was very very pleased that the waiting time to be seen was less than 5 min. Also the cost of my glasses was reasonable. I highly recommend this Keller Premier Eye Care.

Very friendly and professional and supportive with exceptional care. Dr. Pam Thomas is very…read moreknowledgeable and very helpful in diagnosing eye problems. I highly recommend Keller Eye Care to anyone needing excellent ophthalmological service.

I had an appointment scheduled for 5:20 PM today. My job ends at 5:05 PM, and I arrived at the…read morestore at 5:30 PM. Despite being only 10 minutes past my appointment time, the doctor refused to examine me. Most medical and optical offices allow a reasonable grace period, and I believe this situation was handled poorly. I took time off work and made the effort to get there, but the staff did not accommodate me at all. This was disappointing and unprofessional.

My wife stopped in for an eye exam appointment, and she was having issues with the prescription she…read moregot. She scheduled another appointment to follow up and it seemed like the optometrist was annoyed that she had to come back. The location seems nice as it's in a nice area. Canceled my appointment once we left. I'll try another location or maybe a different business. Disappointed.

I have been going here for probably about 7 years now and I love it so much! Obviously you can tell…read morewith the 7 year loyalty. When it comes to exams picking out new glasses sunglasses or even repairs because my little broke my glasses they do an amazing job at helping out!!

They were very nice the place was busy but nobody was having to wait the employees were very…read moreprofessional and handled the patients quickly and efficiently, we were taken care of by Diana she seen to know what we need before we did and took care of us with no problems

Ill try and keep this brief because I feel as if I've already wasted enough time with this…read morebusiness. I had an appointment July 2nd which was completed on that same date. On that date I paid for my exam for lenses which included a pair of designer frames and contacts as well. Three weeks pass and I hear nothing so I call to check in. The person who is spoke to did not provide an update on when I could expect to come and pick up the glasses but advised me to call back in two weeks. I wait 3 weeks and reach back out to them August 25th or 26th regarding the matter. On this date the representative placed me on a hold advised that she needed to speak with her manager and someone would call me back. I give them a business day and do not hear anything so I call back on Friday 8/28/26. Then the rep tells me the frames arrived. So then they send out to me the automated texts that my eye wear is ready for pick up. I take time out of my work day to go to clarckson eye care on 8/31/26. I'm greeted by the two reps at the front desk which who at least one of the young ladies I corresponded with on the phone. I neglected to mention she was very rude. She asked to place me on hold and before I could say anything I heard the hold music. Her customer service skills were awful. So awful in fact normally I let things like this slide and move forward but I feel the only way to be heard is to take more time to leave this review of the atrocious service. Now when I arrived on 8/31/26 the young lady sitting to the right asked me to take a seat. Where I waited. She then comes out and asks me did I order lenses only? Who orders lenses only. Secondly no the receipt which I had which no one cared to look at shows at the bottom I ordered frames as well. She goes back into the back office. Mind you when all this is happening the girl is continually laughing at what seems to be my visible frustration with the situation. She showed no empathy only amused that I was dissatisfied. She herself or someone from the back room comes back and pulls frames from the wall. These were the frames that I did order. I think asked the woman if these frames were from the wall and she goes she thinks so she will get her co worker. Another woman comes from the back and tells me they did not have my frames so they are giving me the display frames from the wall. I hesitantly tried them on and they did appear to fit so instead of causing a stir I took the frames home with me. But here are my issues. How come I ordered those frames 7/2/26 but I was not notified by anyone until 8/31/26 when I went to pick up my eyewear the frames I ordered were not carried. That was the whole point of spending the time on 7/2/26 picked out the frames I wanted so they could be ordered from wherever they were stored. If I would have been told the frames were not being carried anymore at the time of sale I would have chose different frames or at least known what is was getting. On that note if the frames were already there on the wall? When did the lenses arrive and how come you couldn't have the decency to have them installed upon my arrival? They removed the option for me to choose if I wanted display frames before running the transaction billing my insurance. That in my opinion is not right. This whole process could have been remedied with simple communications like cause for the delay in handling .I know from experience and per the clarckson themselves most frames do not take this long. All they had to do is call and explain the delay and set some expectations which is not unreasonable for a repeat or any paying customer. In addition I was never contacted by a manger never advised of the delay never advised of when the lenses came in. They left me in the dark about everything. I will never come back to this place, it's a perfect example of once they get your money that's all they care about once that's complete you become an after thought. If I could rate them lower I would. Buyer beware make sure to asked them details prior to your purchase

I am so upset, they didn't tell me that they changed insurance and after I paid $147 for my initial…read moreexam, they charged me an additional $225 after my visit. I will never go back here and i don't recommend you do either. I did call and talk to the billing department and they said they would take care of it, so they sent it to a collections company to get their money. Totally uncool!