Dr Nancy Davis is a gem in the middle of an oasis. Her skills as a wholistic optometrist is unique…read moreand absolutely needed. She takes the time and listened to me. She didn't just do the usual of "which one is better", she talked about the health of the body can be seen in the eyes, and took into account the entire patient. I, personally, have not met a eye doctor like this before. And her staff also goes above and beyond to treat everyone with respect and kindness. Sara(h)? is wonderful at the front desk. I have not been in great health for the last 3 weeks and she listened and helped. I absolutely, positively highly recommend her. You will not be disappointed, and you will get the best care you have EVER gotten at an optometrists office

Dr. Davis is absolutely amazing! She is currently working with my daughter and helping with vision…read moreissues from a concussion. She is doing advanced testing that many other clinics do not offer. I would recommend her to all of my family.

My family started going to Vision Source following my impromptu arrival in their office when I…read morethought I had a retinal detachment. Turns out I had a macular hole and they referred me to an excellent ophthalmologist for my eye surgery. I'll be returning there for my regular eye appointment here on out. My daughter had a good experience as well with her eye exam. Fitted for new glasses and arrived within a week.

This was my first visit to this office. I haven't had an eye exam in more than 3 years due to covid…read more. The entire exam including checking, initial test with retinal scan took 50 mins. Dr Lam was quick but thorough, gave reference to specialists. Also gave me a neighbour discount on the scans :) Also the online check in and booking the appt was easy.

I came in to fix my glasses and Debbie F. The Vision Center manager went out of her way to repair…read moremy glasses with a new screw and she cleaned them up for me. I'd like to thank her for taking her time in helping me. Sorry it took a couple of days to post it.

I have dealt with Tammy in the Vision Center and she was very rude. I will never go back the vision…read morecenter at this store. Not only was she rude she also failed to call me when my glasses were in. She said they sent me a text about my glasses being in and I never received that text. I can't believe y'all put up with her rudeness and sour puss attitude. When picking my glasses up this afternoon she was waiting on 2 gentleman who were together at her table/desk. I had waited a good while and I asked her if she could just givee my glasses. Theyn had already been paid for but she said she was waiting on the 2 men. I know you know how she is. Another employee cashier said that is her normal behavior. Such a shame y'all put up with Tammy!

Staff is nice but very unorganized. They sent me a message to pick up my glasses a week after I…read moreordered them, when I arrived the glasses weren't what I ordered. So they had to reorder the correct glasses. I'm currently waiting for those to come. Although they told me they would expedited the process. It's taking longer than the first time. On top of that they keep calling me, asking me how I like my glasses. WHEN I HAVENT EVEN RECEIVED ANY. This was my first time at this location. Ive never had this problem at Alliance location.

The staff was very friendly. I visited another location in NC and it was a seamless transition to…read morethis location. The doctor was efficient and caring. I had a lot of fun picking out my new glasses .

While the quality of care here is phenomenal, working here is a very different story. I suffered an…read moreextreme mental health crisis to the point where I wasn't even able to properly put in a two week notice, because the doctor is, in my informed opinion as a current psychology major, a borderline sociopath. He is wonderful to his patients, don't get me wrong. But if you wouldn't give your money to a doctor who constantly belittles his employees (not in a constructive criticism way, in a "you're a f***ing tranwreck" kind of way. Those were some of his exact words to me in my last days working there) then I wouldn't give your money to this one. The amount of times my coworkers and I have been reduced to blubbering, teary-eyed messes over his constant trash talk, and his manipulative way of pitting us against each other, is uncalled for. Working as a tech, I frequently had the misfortune of listening to him vent about how "dumb" his receptionist was, when in fact, according to my own observation, she was one of the more intelligent people who worked there. Anyway, I digress. Furthermore, he somehow had us all so deep under his spell that when I asked my coworkers if working anywhere else would be better, they all unanimously agreed that working for ANY doctor is like that. Now that I'm working at a different office in a different city altogether, the difference is truly night and day. I have NEVER been treated as poorly by any employer as I have by Dr. Noel, let alone cursed at, screamed at, used as a target for projectile eye-drop bottles, et cetera. With all of that being said, this is a review from a scorned ex-employee, so take it with a grain of salt. If the way someone treats their employees isn't a concern to you, that's great. But all of my words are truthful.

Loved there service very helpful and the Dr took extensive time to talk with me and make…read morerecommendations.

I've been seeing Dr Nancy Davis for 5 years and strongly feel she is one of the best optometrists…read morearound. She is all about total health care and I always feel that during my appointment time she completely focuses on my concerns. I don't feel rushed during appointments and never wait long to be seen. I should also mention that she is conveniently located in the Roanoke Walmart. I highly recommend her for your total eye care.

Dr. Davis is by far the best optometrist around. She was my eye doctor many years ago and we…read morefollowed her to Roanoke, but had to stop using her for a while when I relocated for college. In the 5 years it has been since we have seen her, I was never satisfied with the other doctors I visited with. Now that I have moved back, of course I am back under the care of Dr. Davis. Not only did she remember me, she brought attention to underlying issues about my general health I didn't know could be a problem in regards to my eyesight. Her attention to detail and warm nature make the entire process easy and you feel comfortable asking questions. You may have to wait a while past your appointment time but that is only because she takes her time with each patient and never rushes. She truly makes sure you are comfortable and understand what you are paying for. Best optometrist in DFW!

After 3 lens remakes was lucky to eventually get a working pair of glasses…read more The First Virtual Exam was completely useless. The Second Remake was also useless. The Eye Wear Fitting Staff conceded that a usable pair of glasses was not possible and offered to refund my money for the frames and lenses minus the $79 Virtual Examination Fee. When I reminded them of their initial commitment to work hard to deliver a new pair of usable glasses they grudgingly agreed to another Virtual Eye Exam which apparently costs extra money they did not want to spend on what they decided was a losing proposition. Luckily, the Retake Eye Exam was completed by a "More Competent" Virtual Optometrist who prescribed a Working Eye Prescription. Got a Great Deal on Two(2) Pairs of Glasses and Progressive Lenses. Cheers to "DOMINIC" and "BRIANNA" who went the Extra Mile in delivering a great pair of New Glasses At a Great Price. The Virtual/Remote Exam and Eye Ware Fitting Staff will depend on whether you are lucky or not and get the right people to do the job, right.

These people lied to me. I called their customer service and the location in Fort worth to make…read moresure they took my insurance. Everyone said yes. When I was checking out the gal said it's going to cost you $360 with your insurance but I can get you a discount if we go out of network. That statement right there gives me the impression Im in network but its cheaper if we go out of network. Come to find out I was NEVER IN NETWORK. Why in the hell would I want to get glasses out of network. They knew I was out of network and purposely did not tell me because they knew I wouldn't do business with them. With my insurance it will cost me $180. They charged me $250. They have 2 choices, either honor my insurance or refund me fully so I can go to an in Network. DO NOT GO HERE. THIS COMPANY DOES SHADY BUSINESS!!!

Good appointment today! Awesome staff! The whole experience was professional. If you are like me…read moreand don't want air in your eyes. This place does not even have that machine here. They also price compared my new glasses!! Thank you so much, Kirkwood Eye Center!

I really like Kirkwood Eye Center. I've seen both Doctors Peter and Deborah Zanella, and they are…read moreboth very warm and friendly, and very good at what they do. The office feels like a high-end boutique when you walk in, and I'm always offered water or coffee while I wait. Their technicians are just as friendly and the office has all the latest technology to care for your eyes, and they offer suggestions to aid my overall eye health, and I don't feel like they're just collecting my payment and moving on. On my last visit, there was a delay, and the Doctor actually had the assistant give my a Starbucks gift card for my wait. They also have an assortment of frames, so you can get everything done in one stop. I am definitely a satisfied client.

From check in to picking out glasses, the experience was superb!…read more Dr. McPherson is caring and professional using the latest technology to ensure the perfect prescription. Her staff is awesome. The glasses selection is vast and staff is so hopeful. The great lighting will also help you make the best selection. Do be afraid to take them up on a drink too!

Love this location. Everyone is amazing and willing to help. Definitely a great experienceread more

I had a very disappointing experience at Vista Eye. I went in for a routine eye exam and paid over…read more$100 for the visit. I got my glasses filled elsewhere using the prescription they gave me, and I realized within just a few days that I still could not see clearly. The prescription simply wasn't right. I called Vista Eye to get the issue corrected, since it had only been one week since my exam. Instead of showing concern or offering to recheck the prescription, they told me I would need to pay another $60. I was shocked. I expected a clinic to stand behind the accuracy of its exam, especially within such a short time frame. I left feeling frustrated and unheard. The whole situation came across as more about collecting fees than providing patient care. I regret going here and I would not return. There are many optometrists in the Fort Worth / Keller / Timberland / Heritage area who are far more compassionate and supportive. If you value customer care and accuracy, I recommend looking elsewhere before choosing Vista Eye.

The front desk staff gets you checked in quickly and the optometrist are always fast to see you…read more HOWEVER, we all know that the hardest part of going to the eye doctor is picking out glasses, ordering contacts and dealing with your insurance company. Well, not here. Talk to Mariam, she is the BEST. Not only is she friendly, but she knows her stuff. She knows how to work with your insurance, so you know what you are paying out of pocket, no surprises and helps you pick out frames that not only look good but work within your budget. Need contacts? She will check to see if there are any rebates available. We moved away but will drive over an hour to this location, just for her!