This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

Got me in right away for an emergency. No one else could accommodate me. They were so great I now…read moreuse them for regular eye care.

Dr Koogler has the best bedside manner. He listens well and explains everything thoroughly and…read moretreats you with respect. Staff is caring and attentive. Testing is super thorough and state of the art -- Selena is a pro at her job. We are so happy to have an eye care office the entire family can utilize for our array of issues including glaucoma, strabismus, glasses, dry eyes and children's wellness eye exam. Office is convenient and modern with a super lovely interior. 5 star experience from check in to final scheduling of follow up appointment. Dr Koogler is wonderful!

My vision is pretty bad - astigmatism and 5.somethings in both eyes. I went in to this local office…read morefor contacts and glasses since the readers weren't cutting it anymore. I have spent a hefty amount on office visits, contact fittings, 2 rounds of eye dilations and the lens and frame. It's been a non-stop process for about a month now. I went in on Thursday for an eye dilation to help my eyes "adjust to the prescription" and I have worn either the glasses or contacts religiously. I am still not adjusting. I am not driving since I don't feel comfortable. I just called and they can't see me until the 22nd (dr is going on vacation) and said they will check but I might have to pay another visit fee. Is this all normal or do they just suck? The contacts are a little better distance wise but it just doesn't feel "clear". Vision is worse than before and my bank account is down $700.

First off, the new facility is amazing! They did the best they could across the street, but this…read morenew location is huge and super nice. Front desk staff had me checked in quickly and the initial vision tests were performed quickly. I don't recall her name, but she was very thorough and personable--asking the right questions before Dr. Patel met with me. Dr. Patel conducted full vision tests, reviewed my exams and asked what I was looking for from my glasses (seeing far/close, my line of work, hobbies that might require vision needs, etc.). During my frames and lense selection, Kendall was excellent. She had me select frames that I liked, then offered similar looking alternatives that actually ended up being the frames I selected. She then went thru the lenses options and offered input to ensure I was making the best decisions for my needs. I can't thank her enough! Overall, this is exactly how the process should work. My appointment took less than an hour, I was involved in the feedback and selection process from start to finish, and the staff were both friendly and seemed to enjoy their jobs.

Dr Nancy Davis is a gem in the middle of an oasis. Her skills as a wholistic optometrist is unique…read moreand absolutely needed. She takes the time and listened to me. She didn't just do the usual of "which one is better", she talked about the health of the body can be seen in the eyes, and took into account the entire patient. I, personally, have not met a eye doctor like this before. And her staff also goes above and beyond to treat everyone with respect and kindness. Sara(h)? is wonderful at the front desk. I have not been in great health for the last 3 weeks and she listened and helped. I absolutely, positively highly recommend her. You will not be disappointed, and you will get the best care you have EVER gotten at an optometrists office

Dr. Davis is absolutely amazing! She is currently working with my daughter and helping with vision…read moreissues from a concussion. She is doing advanced testing that many other clinics do not offer. I would recommend her to all of my family.

I contacted the office Tuesday to schedule an appointment for Thursday. The lady who answered the…read morephone did not know which provider covered my Metlife Insurance Policy. I had the numbers on the card available, but instead of working the issue and contacting my insurance - she submitted under a random electronic drop down for a different type of Metlife insurance and I was later contacted via text with a message stating Spectrum Vision needed additional insurance information. I called the Spectrum Vision office and was given voicemail. On the voicemail - I left my insurance numbers and the phone number for Metlife. A phone number the office workers could have used to call Metlife and verify this office was covered (as it is listed in the online provider directory). Instead of doing her job, she cancelled my appointment when I was unable to pickup the phone Wednesday. I was working constantly and unable to pick up the phone - so she should have done her job instead of cancelling my appointment. Is it that hard to call a phone number for an insurance provider? Now that I am no longer working today, I am happy to provide this feedback. See attached screenshot for my Vision Provider directory.

I had an appointment scheduled and the morning of the appointment, they messaged saying my…read moreinsurance wasn't valid. I called and let them know if was valid because I just utilized it. The gentleman on the phone was rude and put no effort into helping me. He just kept saying "yea, it's not coming up". He was rude, lazy and lacked customer service. Take your business elsewhere.

The best eye dr I have ever been to. I am a new mom and had to bring my baby with me to my…read moreappointment (first time I've ever taken her by myself to a dr appt!!) the staff was insanely kind, encouraging, and helpful. I went in just for a new prescription but these ladies absolutely made my day and gave me such a boost in confidence in myself as a mom. Thank you guys seriously!

Not helpful or friendly at all. Really disappounted. I would not recommend this place at all. Low…read morequality place. No customer service at all. They just want to sell you glasses at a higher price. Not helpful or friendly at all. Really disappounted. I would not recommend this place at all. Low quality place. No customer service at all. They just want to sell you glasses at a higher price.

Everyone seemed friendly when I arrived for my appointment. I was called in fairly quickly and the…read moredr began the exam. He didn't say much as the exam continued adding eye drops. When he finished he said he saw Mac D issues, cataracts, and glaucoma beginning, said more tests were needed. I get exams almost every year with no issues. I decided to schedule a second opinion from another dr and my appointment was fine, with possible cataract surgery in the future. It was very frightening to have such a diagnosis with potentially expensive tests. I don't recommend

So far so good. I was able to be quickly. He was thorough XM explain Ed everything clearly and at…read moremy level. I'm going back and will keep updating. Finding good eye care is hard!!!

I've been seeing Dr Nancy Davis for 5 years and strongly feel she is one of the best optometrists…read morearound. She is all about total health care and I always feel that during my appointment time she completely focuses on my concerns. I don't feel rushed during appointments and never wait long to be seen. I should also mention that she is conveniently located in the Roanoke Walmart. I highly recommend her for your total eye care.

Dr. Davis is by far the best optometrist around. She was my eye doctor many years ago and we…read morefollowed her to Roanoke, but had to stop using her for a while when I relocated for college. In the 5 years it has been since we have seen her, I was never satisfied with the other doctors I visited with. Now that I have moved back, of course I am back under the care of Dr. Davis. Not only did she remember me, she brought attention to underlying issues about my general health I didn't know could be a problem in regards to my eyesight. Her attention to detail and warm nature make the entire process easy and you feel comfortable asking questions. You may have to wait a while past your appointment time but that is only because she takes her time with each patient and never rushes. She truly makes sure you are comfortable and understand what you are paying for. Best optometrist in DFW!

Excellence experience. Will recommend to anyone in the areas…read more They service both with doctors and the people that assist you selecting your eyewear are great. Ask for Dr. Naquin and Emily to assist with your frames.

Very professional and clean office. Exams are thorough and all concerns are answered kindly and…read morewith great professionalism.

I cannot recommend this place enough! Dr Jackie Sugianto is amazing, and the entire staff is…read moreincredibly helpful and friendly, from the staff at the front desk to those helping you get price estimates and payments a the end. I will be sad to leave this place due to a move, but recommend it to anyone looking for quality care, reasonable pricing, and lots of appt availability! My only wish is that they took Care Credit or did payment plans, but this doesn't take away from the rating, just something to be aware of.

The blonde front desk girl has a attitude problem is very argumentative and non helpful. I know my…read morevision insurance and benefits but obviously she does not I'm aware they don't take my medical but I have additional primary eye care benefits that she told me I don't have funny cause I literally verified that with them a couple months ago for my husband and again with my vision insurance earlier in the week. So yeah we won't ever go here due to the snarky blonde front desk girl that's probably driving business away due to her incompetence