This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

Ok, this is going to be kind of long. I had a glowing review up but I hastily took it down because…read moreof frustration. My initial review stated what an excellent appointment I had, Doctor was wonderful, everyone was very nice. I got home and checked my receipt and thought the contacts were a wee bit overpriced. Got online to check costs and whoa, they were overpriced by more than half. Now, stay with me here, they accidently ordered, and charged me for, two years instead of the one year supply I ordered. Told me to bring them back and they would refund the overcharge. I took them back but the girl at the desk said she couldn't refund my credit card because the general manager wasn't there and she had to do it. Ok fine, I'll take the contacts and come back, will she be here tomorrow? Yes, she will. The next day was a Saturday so I called first to make sure she was there but she wasn't. When will she be back? Monday. Ok, fine. I couldn't come back until Thursday so I again, called first. Is the GM in today? Nope, she only works at that location Monday, Tuesday and Wednesday. Well dang, I wish they would have told me that. So, getting more irritated and thinking "myeyedoctor" will no longer be my eye doctor, I emailed a customer service office that was offered on their webpage, told my story and was prepared to wait the 5-7 days stated as their possible wait time for a response. Lo and behold I was called back within a few hours! A super, super nice customer service rep (initials JM-D) was BEYOND helpful and courteous, I mean this is the person you want on your team. She asked if I could take them back and she would refund my credit card on her end and that's exactly what was done. When I went back to the office to drop off the contacts everyone was pleasant. My point in this epic review is, "myeyedoctor" is STILL my eye doctor! The customer service rep was AWESOME, I've never even met her and I love her. She made the whole thing right in short order. If all businesses handled their customers the way she did, the world would be a better place. HIGHLY, highly recommend!

I moved near this optometry business and wanted to give it a try. The day of my appointment I…read morehappened to be coming from about an hour away and was running 5 minutes behind on the road. I called and asked if they could still take me, and the woman said they wouldn't take me if I was 10 minutes late so I rushed on the road and happened to get there on time. I then waited 40 minutes to be taken back, and the front desk lady apologized twice for them taking so long. I said that I was very frustrated because I busted my butt to get over here and told me I wouldn't be seen to then have my time wasted. The girl who took me back said sorry for the wait, and they "HAD" to take this walk in. Are you kidding me?! I said it was not okay and she didn't have anything to say except sorry. The doctor came in and had tested my eyesight by having me look at a reflection of letters that were posted on an LED screen. I was not keen on my eyes being tested by the quality of a mirror, and I really did not like how it was posted on a screen. We look at blue light and screens all day, we know it's bad for our eyes, yet my eyes are being tested via looking at blue light. Last, I didn't think the doctor cared about my eye condition. He just said to take these eye drops, and didn't educate me on any other treatments when I asked for more information and treatment options. (I know there are more treatment options because my previous eye doctor mentioned them to me). I won't be coming back here. It was a waste of my yearly exam from my insurance and I was not happy about paying that co pay with this horrible experience.

Excellent experience, from start to finish. Dr. Khatri has a great chair-side manner, is thorough,…read moreand very bright. I will recommend her office to everyone.

I highly recommend Ami Khatri the optometrist at Texas eyesight because she was thorough. It was…read moremy child's first eye exam and she did a great job directing him and making him feel comfortable. More importantly she understood the special needs we had and was willing to accommodate us. Thank you for A great great experience for our entire family.

The blonde front desk girl has a attitude problem is very argumentative and non helpful. I know my…read morevision insurance and benefits but obviously she does not I'm aware they don't take my medical but I have additional primary eye care benefits that she told me I don't have funny cause I literally verified that with them a couple months ago for my husband and again with my vision insurance earlier in the week. So yeah we won't ever go here due to the snarky blonde front desk girl that's probably driving business away due to her incompetence

I was able to make my first appointment online on a Sunday evening for that following Monday…read moremorning. They are very thorough and had me in and out in no time. The optical experience was also great since I'm new to glasses. She asked a few questions and pointed me in the right direction as far as frame options. They called and texted when my glasses were ready, and picking them up was smooth. I'm thankful for their friendly staff and a great experience. They are for sure my new eye care spot!

I Denton Optometry with a problem, and they got me in the same day. They understood it was fairly…read moreurgent and I couldn't get over how they made it a point to accommodate me. The staff was very friendly and helpful with everything from directions to insurance. Dr. Crader was attentive, understanding, and kind as he evaluated my eyes and recommended treatment. Highly recommend Denton Optometry and Dr. Crader! Remove review

Everyone was really nice here. Came in as a new client and they scheduled me quickly. My experience…read morefelt safe regarding Covid precautions. My temperature was read as I entered, everyone wore masks. I asked them to order my contacts and they received them in two days or so. It was a great experience, thanks to everyone working there!

This was honestly the BEST experience I've had with an eye exam EVER!…read more The entire staff has set the bar so high. While it was true that my previous review was a 5 star experience, seeing the difference makes me wish I could give this current staff 7 stars! Everyone was so kind, knowledgeable and helpful! They helped me figure out the best use of my insurance without me even asking. They took an allergy of mine very seriously and were so careful. As someone with a lifetime experience of bad vision and migraines for the past 10 years, I get so anxious for these tests. I worry I might not notice a migraine coming on and end up with the wrong prescription. However, these tests were so high tech that they were easy and very fast. Thank God the days of dilation lasting hours (for my specific eyes) are long gone! I'm not certain of the exact size of the staff, but the 3 women I dealt with for the front office, both on the phone and in person, were all amazing- I wish every medical staff was like this. Dr. Gonzales is literally the best eye doctor I've ever met. She has an excellent bedside manner, does an wonderful job explaining things and I've never felt so comfortable during that cursed better/worse exam, lol. Other doctors have made me feel like my eyes were in terrible shape and my concerns were unheard. Dr. Gonzales gave me peace of mind and useful direction. Every person in that office deserves recognition! Highly recommend!

From the owner: Our positive energy, extensive knowledge, and personable approach differentiates us from other…read morepractices. With vision care as our primary focus, it is our goal to help as many of our patients get back to a new better "normal" without any vision-related daily struggles.

Shannon at FM Target Optical was wonderful. We went to the Flower Mound location to get glasses for…read moremy husband. They have a large selection and Shannon was super friendly, kind and so helpful in figuring out what our insurance would cover and providing our options. Highly recommend. We will be back next time we need glasses!

I am just pleased with Alex at target Optical. She's amazing! She's knowledgeable, friendly, she's…read morereal, she cares and she definitely knows what she's doing. I hope her employers know what gold they have with her. My husband & I both ordered prescription sunglasses from her . We both picked them up today. Just so happy with them.

I've been a patient of Dr. Trusty for about 20 years, and I would never go anywhere else or trust…read moreanother with my eye health. He is one of the most personable and kindest humans I have ever had the pleasure of knowing, and I admire how he takes the time to do a "life check" and make sure I'm doing well each time I'm there. He cares immensely about his patients and everyone on staff is so friendly and sweet. Even though I now live in California, I always return to see Dr. Trusty for my annual appointment! Side note: The murals of Denton in each waiting room are awesome, and the overall ambiance is comfortable and cozy.

I've been coming here for years. Dr. Middleton is very personable and knowledgeable. I went in for…read morecontacts (which is my first time having them) and he was able to answer all my questions. The staff was very patient with me when trying to teach me how to properly insert my contacts. Devante was very helpful in explaining my insurance and pricing.

I've needed glasses/contacts since the mid-1980's, so I've seen a lot of eye doctors. And this…read moreplace is by far the best doctor and glasses service I have ever had. Attentive, prompt, and straightforward, I couldn't have asked for better. Kudos the Dr. Gonzales, the staff, and the GM of the frame shop next door. And as someone who paid out of pocket, their prices are reasonable, too.

The store manager, Ricky, was so very helpful in reattaching my temple (side arm) to the rest of my…read moreeyeglasses. I bought these eyeglasses at this location of VisionWorks and will continue to be a loyal customer. The service is fantastic! Thanks, Ricky, you really helped me out in a pinch.