Vision Source Planet Eyeware is a very nice place. My $585 glasses broke and I looked all around…read moreFlower Mound to fix them. I originally bought them in Coppell, I went to them and they said, it would take a week to fix. I then went to America's Best in Flower Mound and they refused to fix the glasses. I walked into Vision Source and Heidi fixed my my glasses in 20 minutes. All is good.

The staff is so wonderful and Arshad was so patient & kind and took so much time with my visit…read more Can't say enough good about Arshad!

This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

Don't be fooled by the white coats some of the employees are wearing. They're also not wearing any…read morebadges with credentials after their name. I picked up my sunglasses but I got red marks on my nose beds after wearing them on a 30min car drive. This is from not having them adjusted properly or at all in my case. I don't have any knowledge about adjusting glasses and how they're supposed to feel when I first put them on. So when Jenny asked me how they felt at first I said I didn't know. No other questions about my glasses. I'm pretty sure she needs more training in adjusting glasses properly for customers. I didn't want to have to go all the way over there again just for an adjustment. I'm also pretty sure she didn't update my records because I've been getting automated calls to pick up my glasses for a week AFTER I picked up my glasses.

The service was quick and courteous, the price fit my budget, and my glasses were delivered rapidly.read more

Note that the bad reviews are for the Doctor next door - not this Pearle Vision. It is like writing…read morea bad review of Costco food court and tagging it under the attached Doctor... I needed a pair of prescription sunglasses and this location was convenient for me. Upon walking in the door, I was promptly greeted and told that they would be right with me after they finished with a customer at the desk. After I told her I was looking for glasses, she directed me to their ample selection of glasses that could be turned into sunglasses (it turns out just about any pair can be made with darker lenses!) My wife wasn't with me, so she served as my opinion spouse. However before making my final selection, she was nice enough to take pictures of my two choices with my phone so that I could send them to the Mrs Marc M for final signoff. My prescription sunglasses came within a week and the service experience was the same when I went to pick them up. They were slightly busy, but they worked with all of the customers and she checked the fitting for me. I've been back a couple of times to have them readjust the frames ... once after someone accidentally sat on them and bent them pretty well. Never the less, they were able to mend them back and I still use this pair today!

don't go here I purchased frames for mysel, the next day I go in I'm looking around to purchase…read moreframes for m 6 year old daughter and with my wife. The lady that looks middle eastern but sounds Russian accused me of stealing frames when all I did was grabbed them looked at them and put them back. after putting them back she accused me of stealing and putting frames in pocket. my wife told me to empty my pockets to prove I wasn't stealing and I did. The lady the has audacity to pat my pockets down from over register. the sad part she was the lady helping be before with my frames. She felt embarrassed and try to apologize my wife told her how dare she make those acc on front of my daughter and that we will take our business else where. we were only in there 5 minute. I showed her i had $1,500 in my pocket why would I steal and I am Christian with a Christian hat on. At that she has all my information why we I still and top of that the glasses have sensors. I will never return again at that I'm going to return my glasses.

Ok, this is going to be kind of long. I had a glowing review up but I hastily took it down because…read moreof frustration. My initial review stated what an excellent appointment I had, Doctor was wonderful, everyone was very nice. I got home and checked my receipt and thought the contacts were a wee bit overpriced. Got online to check costs and whoa, they were overpriced by more than half. Now, stay with me here, they accidently ordered, and charged me for, two years instead of the one year supply I ordered. Told me to bring them back and they would refund the overcharge. I took them back but the girl at the desk said she couldn't refund my credit card because the general manager wasn't there and she had to do it. Ok fine, I'll take the contacts and come back, will she be here tomorrow? Yes, she will. The next day was a Saturday so I called first to make sure she was there but she wasn't. When will she be back? Monday. Ok, fine. I couldn't come back until Thursday so I again, called first. Is the GM in today? Nope, she only works at that location Monday, Tuesday and Wednesday. Well dang, I wish they would have told me that. So, getting more irritated and thinking "myeyedoctor" will no longer be my eye doctor, I emailed a customer service office that was offered on their webpage, told my story and was prepared to wait the 5-7 days stated as their possible wait time for a response. Lo and behold I was called back within a few hours! A super, super nice customer service rep (initials JM-D) was BEYOND helpful and courteous, I mean this is the person you want on your team. She asked if I could take them back and she would refund my credit card on her end and that's exactly what was done. When I went back to the office to drop off the contacts everyone was pleasant. My point in this epic review is, "myeyedoctor" is STILL my eye doctor! The customer service rep was AWESOME, I've never even met her and I love her. She made the whole thing right in short order. If all businesses handled their customers the way she did, the world would be a better place. HIGHLY, highly recommend!

I moved near this optometry business and wanted to give it a try. The day of my appointment I…read morehappened to be coming from about an hour away and was running 5 minutes behind on the road. I called and asked if they could still take me, and the woman said they wouldn't take me if I was 10 minutes late so I rushed on the road and happened to get there on time. I then waited 40 minutes to be taken back, and the front desk lady apologized twice for them taking so long. I said that I was very frustrated because I busted my butt to get over here and told me I wouldn't be seen to then have my time wasted. The girl who took me back said sorry for the wait, and they "HAD" to take this walk in. Are you kidding me?! I said it was not okay and she didn't have anything to say except sorry. The doctor came in and had tested my eyesight by having me look at a reflection of letters that were posted on an LED screen. I was not keen on my eyes being tested by the quality of a mirror, and I really did not like how it was posted on a screen. We look at blue light and screens all day, we know it's bad for our eyes, yet my eyes are being tested via looking at blue light. Last, I didn't think the doctor cared about my eye condition. He just said to take these eye drops, and didn't educate me on any other treatments when I asked for more information and treatment options. (I know there are more treatment options because my previous eye doctor mentioned them to me). I won't be coming back here. It was a waste of my yearly exam from my insurance and I was not happy about paying that co pay with this horrible experience.

I had an amazing experience today at this Warby Parker location. Everybody was so welcoming &…read morehelpful! I got all of my questions answered. Kathrine was very kind and extremely helpful. Dr Quang Nguyen was knowledgeable and was eager to help me with my vision needs. I plan to go back for my future eye exams and glasses needs.

Great store, employees are friendly and helpful. I get glasses for my two kids and myself…read more Recently I went ahead and also had my annual eye exam here since they take my vision coverage. Dr Nguyen was great. He was detailed and explained everything - and even though I'm sure he says the same things 1000 times you can tell he enjoys what he does and provides a high level of care.

I have been using as my annual check up for years. they do a great job! I plan on continuing…read morevisiting for all my visual needs.

The staff are delightful. Seriously: they all are so nice and helpful…read more The exam is good, the product is good, and the price is reasonable. And again: the staff are so nice.

They got me right in when I had a scary eye problem. Their high-tech equipment made the diagnosis…read morequick and efficient.

Fast, courteous service; accurate prescriptions. Pleasant people and conveniently located.read more