The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

Do not use this practice!! Manager extremely rude & unprofessional!!!…read more Been a patient for over 30 years

My husband and I had a routine annual eye exam today. Dr.G.Payne is very kind, thorough, caring,…read moreprofessional, and knowledgeable. He took the time to explain it to us so we would understand. The office staff is very friendly. The Medical assistant, Alie Devlin, is very kind, professional, and knowledgeable. Overall, great experience, and we would highly recommend Caris Eye Center in Suwanee,GA.

My child's glasses lost a screw. I went to this nearby store just to give it a try and asked if…read morethey could fix it. The staff were very nice and repaired it quickly. They also told me I could reach out to them anytime if there were any issues. I really appreciate it!

Have gotten my glasses here for the past two years and have been very pleased with the experience…read more It is a comfortable design / layout on the inside with a great amount of frame options to choose from at a reasonable cost. The staff is really great and always makes me feel welcomed. The glasses tech in particular is super knowledgeable and I always feel like he puts a lot into making sure the adjustments for my glasses are perfect. I highly recommend this spot!

I used to see Dr Toman when I lived in Cumming years ago. I always remembered the practice to be…read morekind and friendly and I remembered Dr Toman to be thorough and patient. Now that I'm living in Cumming again, I've decided to come back to the practice. Mikayla was super friendly and thorough in taking notes and making sure my chart was up to date. Dr. Toman greeted me with a welcome back and a hand shake. He did a thorough exam and I wanted to know more about LASIK. He stated that I am likely not a great candidate for LASIK as my prescription isn't bad enough and that I'm more farsighted so LASIK was likely not going to help me and could potentially make things worse. I really appreciate when professionals advise you on things that are best for you and not on things that are best for their pockets. This means a lot to me and shows he cares about my well being. I also love that they offer Optomap so I don't have to get my eyes dilated as that's such an uncomfortable feeling. I would highly recommend Dr Toman!

am very disappointed with their cancellation policy. The staff were unwilling to waive the…read morecancellation fee and repeatedly justified it by saying the fee was nominal compared with what cardiologists charge and that they still incur staffing costs. Given that I have been a customer for several years, I expected some flexibility when I needed to reschedule because of an out-of-town business trip. Their unwillingness to accommodate a long-standing customer is frustrating and makes me question whether it is worth continuing to use their services. In addition, their frames appear to be significantly marked up to align with insurance coverage. Overall, the decline in service quality has become increasingly noticeable.

Excellent customer service. Very fast to get glasses made. Always professional and helpful.read more

This place is AMAZING! I am so glad that I did not just go to the first eyewear place near my home…read moreand did a little Perplexity.ai query about the best place to go. It was MORE than right about Peachy. DO NOT GO ANYWHERE ELSE! They saved me HUNDREDS, and the ladies there are AMAZING! Seriously. I could. not even believe it.

I had some issues with my glasses and came back to fix. The owner was understanding and helpful.read more

Nice place where the workers are super professional and take care of my needs. Appreciated how…read morethere was minimal to no hassle in checkouts and checkups. And thankfully was a place that accepted my insurance. I would recommend giving Kim's Optical a LOOK.

I had severe astigmatism and nearsightedness with onset at age nine. The special contacts I needed…read morewere uncomfortable and I hated wearing glasses. I could read the "E" at the top of the eye chart and that was all. As soon as I could, much later in life, I did something about it. Two co-workers recommended Dr. Ashraf of the Atlanta Vision Institute when he was with his former lasik surgery practice. On their recommendation, I had the same surgery performed (using a type of Bausch & Lomb equipment that is obsolete now). He corrected my eyes to 20/15 in one eye, and nearly 20/15 in the other. This was back in 2001 and I swear by my results. Lasik, though performed under a streamlined process, is still surgery, and you experience minor discomfort and inconvenience as you recover. The success rate is very, very high, as a result of being carefully screened beforehand. Read the literature accompanying your consent forms. I referred Miss D. to Dr. Ashraf after he formed the Atlanta Vision Institute, and he performed a different type of vision improvement surgery for her, and three years later she also is very happy with her result. We paid for and received the one-year touch-up package, though she did not use it.

Both my husband and I had our LASIK procedure done on the same day. Dr. Ashraf and his staff are…read moreextremely professional and personable. Very good bedside manner. I wore contacts for nearly 20 years and pretty blind without my glasses. I had tears of joy the moment I opened my eyes off of the procedure table. My vision was back approx 90% immediately after the procedure and continued to improve after couple of days. Thank you Dr Ashrah and his staff. You guys are amazing. Have I mentioned their offices are very trendy and upscale too?

I highly recommend Premier family vision. The Doctor and the staff are friendly, knowledgeable, and…read morehelpful. They are fabulous with children. My daughter has been a patient since she was eight.

I have nothing but positives to say about this place. Dr. Bhadra was very thorough in her exam and…read moretakes the time to make the proper recommendations for contacts and/or eyeglasses. The office staff is very friendly and makes you feel welcome. As long as this staff is in place, they will be taking care of my vision needs for a long time to come!

Today was my first visit with Dr. Mamta Patel and I couldn't have asked for a better experience! I…read morewas recommended her practice by a friend and coworker, and was thrilled to see they were open on Saturdays, which makes it a lot easier with my work schedule. Walking in, I was instantly greeted by her husband at the front desk and warmly taken right back to begin my exam. Dr. Patel was super thorough and sweet! We chatted a lot about our interests, and she made the whole appointment comfortable! Would definitely recommend!

Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.

I had a very disappointing experience with Windermere Optique…read more The biggest issue was with Andy, who works at the front desk and handles eyeglass orders. He told me he would order my glasses, but I never received any follow-up or phone call. After waiting without any communication, I ended up purchasing my glasses elsewhere. Since these were my first progressive lenses, I later stopped by Windermere Optique to have them checked. Andy initially told me it would cost $80. When I said that seemed unusually high, he spoke with the doctor and then came back saying the charge would only be $30. The large difference in price after a simple conversation left me questioning the pricing process and did not inspire confidence. Combined with the lack of follow-up on my original order and the rude customer service, this was a frustrating experience. Unfortunately, I can't recommend this office based on how I was treated.

Used these guys for lenses in some existing frames and they used up my once a year insurance for…read morelenses only to make the lenses over magnified from the prescription. They have a 30 day redo which I was not told about. Life got in the way and I went back after 30 days. Told them I had a new prescription and that other places looked at the lenses and said they were over magnified. I even offered to pay half to have them remade the correct way. All they offered me was retail price of $650!!! So I am out $250 and have no insurance lens money left. They are very unreasonable and should correct their mistake. Do not use these guys! I'll never go back.