Hi, I had to go pick up my glasses the other day and I had the BEST experience. The girls there,…read moreTerri, Sarah and Ashlee were all so helpful and nice . I can't wait to back soon and get more glasses. These girls made the process easy. Helped me pick out glasses and understood what I was looking for . They really listen . The place is clean and lots of glasses to choose from . Easy to park . They really know a lot there . Their prices are very comparable .

Rude and almost always want to rush you out with out a solution . I feel bad for the ladies at the…read morefront . They are so sad and mean . The doctors are nice but always changing . They sold me contacts that hurt my eyes . They are hard to get hold of . Never coming back . I miss lens crafters . Low quality here with Bad bad attitudes .

I've been going to MacKay vision since 2004, and for the last seven years, I wasn't living in NH…read more Yesterday I went, and the team there remembered me, and I was genuinely surprised. It had been years since I was there, and even then, I had only been once every two years or so. It was really nice to be put at ease with a courteous, personal and kind staff. The paperwork was just one double sided piece of paper, the wait was short and the exam itself moved quickly. My eyes aren't very bad at all, and so maybe other's experience will be different, but in under 30 minutes I was in and out with new contacts and an updated prescription. Also, the team there is 100% honest. Each procedure was clearly explained to me, and the fees associated with things my insurance would not cover was discussed before getting any work done. So not like they don't tell you lies honest, but they genuinely took the time to explain each procedure and not up-charge me just because I'm ignorant to the medical world of eyes. I typically go the cheap Chinese direct glasses (because I break a pair every 3 months or so) - but when I had them in the past, I was able to get my glasses that same day. I'm sure depending on your prescription and frame choice - that's not always going to be the case, but they are on top of their stuff, and as quickly as it can be done - it is. Anyways - I would never think to go anywhere else to have my eyes checked out as I actually look forward to the friendly staff here.

Follow‑Up Review (April 2026) This is a follow‑up to my…read moreoriginal review from September 2025. Despite raising concerns months ago about unexplained charges stemming from what was supposed to be a routine annual exam fully covered by insurance, I have now received another bill--this time for $259.96. To date, I have still not received a clear, transparent explanation of what services were allegedly provided, why they were not explained in advance, or why this continues to be billed as something other than a preventive visit. My previous attempts to get clarification were met with dismissiveness rather than accountability or patient-centered communication. Receiving. Next step report their practice to state medical board and BBB.

Oh my, old fashioned customer service, family oriented professional eye care. Just fell in love…read morewith this location.

I am extremely grateful to the staff of Cohen Optical. They were extremely, kind, caring, and…read moreefficient with a very complicated prescription for my mother. I am thoroughly impressed with their exemplary customer service and precision. Thank you very much Cohen Optical, you are appreciated.

I can't say enough good things about this entire store…read more First there is a screening (Covid), temperature (touch less), questions, all done very politely. I I was shown where to sit (to wait for my appointment), and proceed to fill out my paperwork. When I told her I filled it out on line, she thanked me for doing that (recommended). I then met Janna Mendenhall, OD. I was given a through exam, with extra attention to a problem I was having. She was professional, with a great personality. She even took the time to look up an eye surgeon for me to follow up with. Wrote down three names. I picked out a pair of glasses, with no pressure, or up selling (I would be having surgery my glasses would only be for a couple of months, as my RX would change). Gave me great feedback on my choices. I could not be happier.

I've been to many optometrists over my many years. Most of my experiences have been so-so. Too many…read moreof them seemed in a hurry, leaving me with the feeling that I wasn't given a thorough exam. At one large establishment I also felt rushed in choosing glasses. That was not my experience at For Eyes. I felt confident that my exam was accurate, and the staff spent a great amount of time helping me choose the perfect frames. I would definitely go back there for my next eye exam.

Pleasantly surprised. I readily admit that it sounds like a punchline ("Where'd you get your eye…read moreexam, Walmart?!") but it was professional, thorough, high quality, and affordable. Eye exam was fair price, and separate from the vision center. Their optometrist doesn't wear a blue smock, as he is an independent contractor. In fact, you pay at his desk back where the eye exam rooms are, credit card charge to doctor so and so, then go back out to the main area to potentially buy glasses or contacts from the employees with the blue smocks from Walmart itself. Eye exam was top, I assure you. I have had glasses for thirty years, and I've worn contacts for about 18 years. I was also in the military and I've seen many, many different optometrists in my travels. This guy was near the top of my favorites. I was struck with his attention to detail, and conversational style to get at, for example, what contacts might be best for my changing eyes. I couldn't have been more pleased with the eye exam. I will recommend him to anyone around who asks me. As for the Walmart part of the business, it was... also great! Another pleasant surprise. I did not buy glasses so I don't know about glasses from here other than by price, which looked really low. Can't speak to quality for it. For contacts, though, quality is not determined by where you buy them. Same brand is same brand. I can say PRICE was great at the Walmart Vision Center. They do price match if you find a lower price, but I can say that my particular contacts cost $65/box from Walmart, and were $70/box on 1800-contacts that same night. I was all set to go back for my price match guarantee, but Walmart already had the lowest price I found. I'm not one to get super excited about eye exams and the like, but I had had a crappy optometrist experience for the one prior to this visit (see my one star review for LensCrafters in the Mall of NH). The optometrist for the Walmart vision Center in Bedford made a variety of essential changes to my prescription (less negative for vision, wear reading glasses, use toric lenses) that resulted from a good, quality, solid 30 minute exam.

I would like to thank you and Wal-Mart Bedford, NH vision center for the care given to me. I am…read morevery satisfied with my new glasses, which was the suggestion of manager Brian, the new glass have a great taste and quality, also inform that the service was also excellent, when I informed the matter to Mr. Brian, him immediately give to me many options for solve my problem. Good job! Regards, Wilma Cantwell.

OK, I know what you are thinking. Walmart for eye care? I felt the same way and I have to say…read morethat I owe Walmart an apology. Up until 2 weeks ago, I would have never thought of going to Walmart for vision issues. I ranked it right up there as if they had surgeons on staff (would you go get your appendix out at a place like this). I was completely wrong. This office has just about the same modern equipment as my previous optometrist minus the very expensive Opto-map. Initially you sit down and get checked for glaucoma, initial prescription measurement and some other device. In the main room, he broke out all the fun stuff from the funky eyeglasses to a huge assortment of headgear, lights, hand held lenses and charts. Overall I was in the office for over a half hour. This visit was way longer than my previous doctor. What was nice is that he explained every step he was doing. Overall, I felt as though I received more than I paid for. Excellent! I know for a fact that every aspect, angles, inside/outside of my eyes were checked. Wow. I never left any previous doctor with this feeling before. The outside staff is a bit bland on their customer interaction but guess what, I kind of liked it. No hand holding, hovering, forcing you to buy the most expensive stuff. He pushed the script to me and began to process my initial contact order. I had to ask him to buy glasses on top. Nice! NO Pressure! Overall the pricing is excellent. Copay, contact fitting, 1 pair of titanium, transitions, full scratch/glare protection, another pair of Safety Prescription glasses and disposable contacts for....$680. I don't know about you but if you go to some doc's that is the cost of 1 pair! I think I paid 500 bucks for my previous pair of glasses. Thank you WalMart. I will be going to your Vision Centers from now on. You helped me realize how much the markup is on glasses. Opto-map? Quick comment. It's a costly machine which takes a picture of your retina for the doc to scan on a PC's display. Much hype but insurance usually doesn't cover it. This doc uses light and lenses to peer into your eye and inspect the retina. Same thing, old school. WORD!

I had been going to Walmart's Vision Center for a couple of years when I decided to try a…read morecompetitor. I had been happy with Walmart, but just curious about this other place. What a mistake! Walmart Vision Center is the best! Best customer service, best prescription glasses and they have a great selection of frames. I need bi-focals, and the glasses I get from Walmart have the reading portion perfectly placed. No thought involved when I need to see something close up. The competitor? Went back to them 3 times for them to correct them and ended up throwing them in the trash and coming back to Walmart. Oh, and did I mention great prices? That too.

So I started wearing glasses in 1956 (75 years old) and I have never had this problem of peeling of…read moreglare coating You think glasses that cost over a 1000.00 would NOT have this problem! So much for paying more for quality. I picked up glasses in April 2024 (17 months ago). I noticed problem about 9 months later and planned on returning but forgot (currently using my last pair not purchased here). I now need to get eye check-up etc...I went into My Eye Dr expecting problem to be taken care off due to obvious defective/poor quality control. (see photo; glasses in perfect condition - no scratches or sign of wear and tear). I was told that there is only a 1 year guarantee; however, no where on the invoice does it say so (getting the run around here?). I was offered a 50% discount to relace glasses due to defects caused by the manufacture. Now does that seem fair to you????????I will discuss problem with my insurance company so they are informed and to get advise on finding an Eye Dr that is reputable.

The staff at My Eye Doctor (381 South Willow Street, Manchester, New Hampshire) is extremely…read moreprofessional, efficient and friendly. Dr. Sutherland is extraordinarily thorough. She conveyed sincere interest and concern, as well as a genuine willingness to encourage questions and expend the related necessary time and attention to ensure the information she provided was responsive and clear. She also shared helpful information and remedies specific to my eyes/vision that I had never received from previous providers I've visited. Her staff is equally attentive, customer service-focused and kind. I am pleased to provide My Eye Doctor--located at 381 South Willow Street, in Manchester, New Hampshire--my strongest recommendation.