It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

Everything about my most recent experience was fantastic. The staff is friendly, upbeat and most…read moreimportantly knowledgeable. Joshua Dallley OD is brilliant! His prescription brought back excellent eye sight after 2 years of suffering with the double vision that I was left with after the expensive PRK surgery in Murrieta. The individual at that office just kept repeating the same dialogue " you just need eye drops". So frustrating. Joshua Dalley OD added a prism, did some mathematical work and walla, a prescription that works. Thank you so much, amongst so many things, I can drive again.

This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

I wanted to follow up on my last review. The first time I came in, I had a really bad experience…read morewith the female doctor and left feeling uncomfortable and dismissed, which wasn't what I'm used to here. About a week later, I went back in person and she apologized and took the time to make things right. She also let us know that Dr. Bozner had spoken with her. I really appreciate that he took it seriously, held her accountable, and made sure it was addressed. That meant a lot. I also want to mention Monique from the staff. She was very kind, made us feel comfortable, and reassured us that we can always go to her if we have concerns. This is why I'll continue to support his business and keep coming here. I'm glad everything was handled and fixed

Dr Bozner is great, everytime I've gone he's made me feel welcome and he's very cheerful. On the…read moreother hand he was not here today so I had to be seen by his female doctor and she was not pleasant. I asked questions about my contacts and the look she would give me... she made me feel dumb for asking questions. If you come MAKE SURE to be seen by Dr bozner himself.

Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

What can I say, Dr Nguyen is very thorough. His exam has been enlightening for me and my wife…read moreJudith. He gave us information about our eyes that we had never received from any other Eye Dr. "Doc" Nguyen is very dedicated to his work and his family. The staff, Jessica, is cut from the same cloth. She gave the attention for fitting and placement of eye wear that goes above and beyond. She complements "Doc" by her action with the patients. We can't wait for our next visit. Keep up the excellent work!

I had a wonderful experience at this office today. thank you Jessica for being so very helpful. I…read morelook forward to my next visit.

My experience was wonderful! Highly recommend this practice. The staff is amazing from beginning to…read moreend. The receptionist Annelisa greets you with a smile and helpful with any questions. Jesyka was very patient, and kind. I was in need of my first pair of glasses. She went above and beyond to make the experience very comfortable/ fun to pick out my frames. The optometrist was very knowledgeable and was addressing all my concerns.Excellent staff and doctors who truly care about your eye health.

I had a great experience bringing my son at this optometry office. From the moment I walked in, the…read morestaff was incredibly welcoming, professional, and helpful.The optometrist was very thorough during the exam and explained everything clearly, which made me feel comfortable.

Andres, Dr. K. Delgado and Janelle all gave amazing service. I love this location we have been…read morecoming here as a family for over 15 years. Selection is always great and service top notch. Always a pleasure for our annual visit.

Went in for my appointment today I was 14 minutes late. The guy told me that I have a 10 minute…read moregrace period and then they canceled my appointment so therefore I was four minutes late and they wouldn't take me in for my appointment.And may I add the store was empty! I will never be returning again. Called Tyler and would you look at that they have walk ins and appointments!!! So this guy was just being extremely rude and lazy. Couldn't even get up from the chair to check if I can still make my appointment. And would you look at all these reviews? They are all for poor customer service definitely advise everyone to go somewhere else. I would like to add that I went into the Tyler mall LensCrafters and they were extremely busy. But they took me and my husband in with exams and glasses right away. Go to Tyler mall!!!

I almost don't want to write this review so I can gatekeep them but it was too good not to share…read more Recommended from my boyfriend and his family who have been going here since childhood. Each time I have gone in has been great. No complaints. The staff here really care about you and will treat you with respect and more than just a number. I've gone to too many places where it is noticeable they don't care about you or your eyes, just money. This place is not one of them. Every time I've gone in, the staff are chatting with customers asking about their kids/their families. You can tell this place has regulars and that's a green flag in my book. Dr. Everitt is amazing. I went in for new glasses and to try on contacts. I have been trying to find my perfect pair of contacts for the past 3 years. Other optometrists I've been to said my migraines were normal or made excuses for the blurriness by saying "my vision will never be perfect again like it was before I started wearing glasses". Dr. Everitt was the only one who listened to my concerns and tried different options to see which contact prescription and brand works for my eyes. No headaches when I wear contacts and it feels like I'm not wearing anything at all! She is amazing! I also want to give a quick shoutout to the staff who are all so nice and caring. Most recently Desiree and Emily who helped me order contacts and then also gave me some trial contacts to use because my order would not get here in time for my vacation. Thank you!

We've been patients at 20/20 Vision for nearly 20 years, watching it grow from a small practice to…read morea larger establishment. Dr. Everette is exceptional--she's the best! However, my recent experience with the staff has been quite frustrating. My son went in on February 27th for new glasses, and here we are in April with still no glasses. The excuse given was that they have a new lab and his high prescription takes longer. While I understand that some prescriptions require extra time, we've used Costco for his glasses before, and they had them ready in just a week. Waiting almost two months for glasses is unacceptable, especially when we've never waited this long before. The estimated arrival date is now April 21st, which feels excessive. I've heard that the practice is under new management, which might be contributing to these service delays. While I appreciate Dr. Everette's care, the inefficiencies and lack of communication from the staff have been disappointing. As long-time patients, we expect better service, especially considering the costs associated with our glasses. I hope 20/20 Vision can address these staff issues and improve the overall experience for their patients.