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    LensCrafters

    3.0 (74 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    This lady at the counter had an attitude and left us waiting . But RO WAS PROMPT to assist us . THANK YOU RO
    Fatima G.

    I called to see if my glasses would be repaired. I spoke to NICK he said yes I explained my glasses had warrantee he told me i would pay the co pay of $25. I mentioned the lens fell because they are rimless held on by a string and the string snapped. So no warranty needed for that repair. I brought my glasses in the next day. I approached the entrance of the store and was attended right away. My glasses were received by a male employee and i was told 45 min to complete the repair. I walked around the mall and came back in 40 min, i waited for 10 min before being approached by the red hair lady in the photo she had an attitude and was not interested or happy to attend NOR ACKNOWLEDGED the fact i was standing there! She was with a client and once done she walked all over! She went to the counter to the back then counter again. I was frustrated at this point with her inefficient unaccommodating manner. She finally walked over after 15 min and asked if i was waiting for something acting like i had no business there! I explained i left my glasses for repair. She got my name, left for another 5 min. When she came back she had a better attitude and customer service skills i bet she saw how much money i dropped there and adjusted her customer service around that. Regardless i was told 20 more minutes... with a smile this time. 20 minutes later im back at the entry and was IMMEDIATELY approached by RO. She was very ATTENTIVE and pleasant to speak to she had a Boss woman energy and gave me my glasses within a minute! Thank you RO!

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    3 months ago

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    1 month ago

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    7 months ago

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    10 months ago

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    11 months ago

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    1 year ago

    Not sure why the reviews aren't better, the staff was very attentive and Dr Chu was great and very personable.

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    2 years ago

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    4 years ago

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    7 years ago

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    Matthew W.

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    Went to store to get a lenses replaced in my ray bans. Store did it quick and free Thanks so much

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    6 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    I was helped by Aly, she was so patient with my son and I.

    Mentioned in 2 reviews

    Read more highlights

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    Advanced Vision Care Optometry - Major Purple reflection tint by anti-glare or blue light,not all have this. Good quality will have minimal purple or green tint reflection.

    Advanced Vision Care Optometry

    4.1(57 reviews)
    2.1 mi
    $$

    This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

    I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

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    Advanced Vision Care Optometry
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    Eye-C-You Optometry - Inside

    Eye-C-You Optometry

    4.3(270 reviews)
    4.7 mi
    $$

    I love it here. I've been coming here for probably like 10 years now and it's my go to whenever I'm…read morein need of an eye exam or new glasses. When I had an issue in the past with my current glasses prescription, they were quick in finding out what was wrong and figuring out a solution. My doctor here is Dr. Penn Tran and he's always helpful and caring. I wouldn't want to go anywhere else for my exams or glasses. They have a wide selection to choose from as well as good brands or budget options. I splurged on myself last time and I'll definitely be keeping these glasses for a while. I always make my appointment months in advance as well, I recommend making an appointment as they can get busy. Staff is always nice and the office always looks in pristine condition. A review was long overdue :)

    DO NOT BUY YOUR GLASSES HERE!…read more The staff is great, and the optometrist is amazing. I would come to get my prescription here, but this was the first time I ordered glasses through them. Their manufacturer is one of the worst I've ever seen. Two weeks after the order, the glasses arrived with the wrong prescription which they thankfully caught. They had to reorder lenses, which a month and a half later from the initial order only one set arrived! Glasses are not cheap, and they are necessities. I only have one of my glasses and the other I am still waiting on. The staff was apologetic and upgraded my lenses for me for the hassle, but this is beyond frustrating. Get your prescription here, but buy your glasses somewhere else!

    Photos
    Eye-C-You Optometry - My glasses

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    Target Optical - Very latest in digital refraction technology for a precise and more modern exam

    Target Optical

    3.1(40 reviews)
    4.6 mi
    $$$

    Do not go here! Dr. Zhang and her manager, Peggy, are neither kind nor professional. I have EyeMed…read moreand had all the documentation to prove it to them, but they refused to call and verify benefits initially. I called 5 times to ask for a refund, only to have Peggy laugh and make fun of me. I asked to speak to the doctor, and they refused. They only get a small percentage if you have insurance. If you pay out of pocket, the doctor keeps the $80.00. Also, my prescription was incorrect and was corrected by my ophthalmologist. Be aware. They are unprofessional and attempt to keep money that patients do not actually owe.

    I called to ask whether they were in network with my insurance and she assured me that they were…read moreand quoted me a $10 copay. When I came to My appointment they were nice enough and then I was charged a $20 Copay but brushed it off. After I selected my frames she informed me that I only have a $70 credit towards frames. I told her that is not correct because it is supposed to be $300. I did not buy them there for obvious reasons. In the process of trying to locate these specific frames at an in network provider, I decided I'd reverify if they were in/out of network. The girl swore that they're in network. I called my insurance, and she was wrong again. Luckily I found an in network office that was able to order these frames with zero drama. Shout out to Jessica at Dr. Lobue's office in Murrieta! They are my go to now!

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    Storefront of Target Optical in Moreno Valley's Super Target

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    LensCrafters - optometrists - Updated May 2026

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