Had the best experience as usual with Diana and Dr Bradley... they take there time with me. They…read morehey truly listen, such great service. Will be back again.

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

I had a great experience at Visionaire. The staff was friendly and welcoming, and the doctor was…read morevery patient and thorough during the exam.

Visionaire Optometry met all my expectations, the staff made our visit smooth and stress free. Once…read moreexams were done for my children and I, Hilda was amazing in helping us choose from all the frame options. The fee breakdown was explained clearly and easy to understand.

This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

Such nice staff and doctor !! Great service and care ! Doctor is considerate and very helpfulread more

Dr. Saba took very good care of my exam, and helped me figure out that i was slightly near sighted…read morewith healthy eyes, very happy to finally get my prescription, the office was very clean and organized as well so that is another plus!

The chick-fil-a of the business!…read more On a serious note, this location is so great in so many ways--big selection of products and more importantly the awesome service the team provides. Happy customer :)

It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

I love it here. I've been coming here for probably like 10 years now and it's my go to whenever I'm…read morein need of an eye exam or new glasses. When I had an issue in the past with my current glasses prescription, they were quick in finding out what was wrong and figuring out a solution. My doctor here is Dr. Penn Tran and he's always helpful and caring. I wouldn't want to go anywhere else for my exams or glasses. They have a wide selection to choose from as well as good brands or budget options. I splurged on myself last time and I'll definitely be keeping these glasses for a while. I always make my appointment months in advance as well, I recommend making an appointment as they can get busy. Staff is always nice and the office always looks in pristine condition. A review was long overdue :)

DO NOT BUY YOUR GLASSES HERE!…read more The staff is great, and the optometrist is amazing. I would come to get my prescription here, but this was the first time I ordered glasses through them. Their manufacturer is one of the worst I've ever seen. Two weeks after the order, the glasses arrived with the wrong prescription which they thankfully caught. They had to reorder lenses, which a month and a half later from the initial order only one set arrived! Glasses are not cheap, and they are necessities. I only have one of my glasses and the other I am still waiting on. The staff was apologetic and upgraded my lenses for me for the hassle, but this is beyond frustrating. Get your prescription here, but buy your glasses somewhere else!

I haven't been to an eyecare in over 3 years., the Dr. did a…read moregreat job at making it a friendly and educational experiences. customer service was top notch ! wait time was approx. 5 min after appt time, and service was quick will be returning as a long term client

The wait time was long. Ran 30 minutes behind. They call and…read morecall to remind about the appointment. But don't call when running late. I asked if we could leave to shop and was told they wouldn't call us once available. I was mad. But once in room couldn't stay mad. Her staff wasn't kind had no bedside manners

What an amazing experience to go to a Doctor with so much knowledge and care…read more He explains everything in detail and shows with eye models how the eye functions. Also helps with picking the right size frames. And makes sure I got all my benefits from my insurance. I definitely recommend Dr Wong!

Have been going to him my whole life I'm 30 now great man great optometrist and always ready to…read moreinform

Do not go here! Dr. Zhang and her manager, Peggy, are neither kind nor professional. I have EyeMed…read moreand had all the documentation to prove it to them, but they refused to call and verify benefits initially. I called 5 times to ask for a refund, only to have Peggy laugh and make fun of me. I asked to speak to the doctor, and they refused. They only get a small percentage if you have insurance. If you pay out of pocket, the doctor keeps the $80.00. Also, my prescription was incorrect and was corrected by my ophthalmologist. Be aware. They are unprofessional and attempt to keep money that patients do not actually owe.

I called to ask whether they were in network with my insurance and she assured me that they were…read moreand quoted me a $10 copay. When I came to My appointment they were nice enough and then I was charged a $20 Copay but brushed it off. After I selected my frames she informed me that I only have a $70 credit towards frames. I told her that is not correct because it is supposed to be $300. I did not buy them there for obvious reasons. In the process of trying to locate these specific frames at an in network provider, I decided I'd reverify if they were in/out of network. The girl swore that they're in network. I called my insurance, and she was wrong again. Luckily I found an in network office that was able to order these frames with zero drama. Shout out to Jessica at Dr. Lobue's office in Murrieta! They are my go to now!

I have been coming here since I was 7 and now I'm 31. Dr Nguyen is exceptional with being right on…read morewith my vision. This is the only eye doctor that has got my vision right on. The staff is a long term staff so I love that they remember me and know me. The wait is worth it if you want less headaches and exceptional vision.

I've been waiting over 10 minutes just for the lady to come back to assist me for an appointment?…read moreWhy does it take so long to make an appointment?