Have been going to Dr. Blick for a few years, no one has ever gotten my vision as so crystal clear…read moreas she, and she has a good memory with personal things I have told her. The office is spotless, and her staff is just as wonderful. A word of note is because they are so good, it takes about six weeks to get an appointment, so please think ahead and book early. One year I called December 1 hoping to get in by 12/31 so I didn't blow that year's vision benefit, and couldn't get in, so I paid all year to VSP and couldn't use it that calendar year, it is like taking money and lighting a match under it, so book early, and my glasses came in in about two weeks, I believe they send it out to a VSP lab because of my vision insurance, so again just know it is not like those one hour places, but you will get great service, kind service and a beautiful office in peaceful Celebration, FL! Definitely recommend!

I've seen both doctors Blick and Wallace and have had wonderful support and service from both of…read morethem and from the staff at Envision. The glasses selection trends to upscale and a bit more expensive, not surprising for the area, but the exam and checkout process are efficient, beautifully clean and tech-forward, and friendly.

Don't understand the 1-Star ratings. I have been wearing glasses for 50 years and visited many…read moreoptometrists. The doctor at this store gave a great exam and seemed to know her stuff. Moreover, the service was excellent. Regarding the optical side, I found the customer service to be great. I have been shopping RX lens from Walmart for the last 15 years - mainly - because they carried Zeiss lenses and instead of paying 600 USD I was paying 400 USD. They are mainly Nikon now for their high end lenses, but offer lower tier options. Bottom line, it is Walmart, and you will definitely save money on lenses over private opticians or even LensCrafters. Oh yeah, one year warranty - no matter what.

Had my eyes checked by Dr.Nieves who completely misdiagnosed me with pigment dispersia when in fact…read moreI had inflammation so bad I almost lost my vision. Rather then admit she didn't know what was wrong and referring me else where she took my money and misdiagnosed me. Go anywhere but to this vision center!

I tried to order my contacts after having an eye exam at this location. They did not put in the…read moreorder as there was a new doctor taking over which they did not inform me about until during the appointment. Which at this time, I could not get them to stop said appointment. My first appointment was in March. I then had to keep calling them for an additional appoinment to fit the contacts with a new doctor. They booked me an appointment at their other location in Haines City which is an hour away from the Horizons West location. I tried again to make an appointment in Clermont just to be told the new doctor does work with hard contacts. The perscriptions I paid for only last 90 days from when you have the appointment to when you order the contacts. As it took an extended amount of time to get me a second apponitment the perscription expired. If I went back there were going to make me start the whole process again even though they were also accontable for the delays. I cannot recommend this company and urge people to stay away.

I visited recently, my appointment went well, it was a bit delayed, despite arriving on time, the…read moreDoctor was ok, but she seemed to be in a rush.. i brought my own frames, and just wanted the lens updated with the prescription.. the staff seemed annoyed that i had my own frames, i guess because they were missing out on a sale? That's just my impression, but the person who took care of me did not seem friendly, didn't really answer my questions nicely (seemed annoyed by me)... most medical offices treat patients in a welcoming manner..i went out of convenience, but would not visit again...

Trust the reviews. They told me it'll take a week for my contacts to arrive and it's now been a…read moremonth. They never answer the phone either

I made a mistake but not checking the Yelp reviews first. I checked google reviews and they were…read more"good enough" but I didn't think to check Yelp. Celebration Eye Care Center is genuinely trying to rip people off for their own financial gain. Here I am thinking I am supporting a small business instead of going to a corporate optometrist and this was such a mistake! 1. They do not value your time. You can show up early and you will still wait 30-45 minutes. Dr. Grand (the older doctor, this place is ran by the grandmother and her granddaughter who is also an optometrist) seemed like a nice enough woman until she took over an hour to do a simple exam/contact lens fitting and then didn't tell me that I'd have to come back again in two week to see her to get my prescription. They won't give it to me until I come back. Okay fine, I guess I will take another day off of work to come in and have my eyes looked at for 2 seconds not like my time is valued to them anyway... 2. They use scare tactics and purposely do not tell people their rights. I looked up my rights, but have never had to do this before with any other eye place because I never have felt like someone took advantage of me. BY LAW IN FLORIDA your contact lens prescription is valid AT LEAST two years. And for glasses FIVE YEARS. They purposely attempt to write it for shorter so you have to come back more often. 3. Mind you, I've been wearing 2-week contacts for over 15 years, they switched me to a one a day contact (same brand) and refuse to give me my prescription until I come back and have them "checked." I went back to get them "checked" and she asked me how they were and then handed me the prescription. Didn't even bother to look at my eyes. At the end when I went to checkout, they were angry I wouldn't buy my contacts there. I had to ask for all my prescriptions and since then have been trying to order contacts myself from 1800 contacts, but they won't approve the order saying my prescription is valid. So I'm currently dealing with going back and forth with 1800-contacts proving to them I have a valid prescription on paper, but can't get their office to respond. They simply want to waste your time and charge you more money, all while selling you "oh we are a small family run business!!" Family ran businesses should take care of their patients and not nickel & dime you. They should not be shady and do things that are unethical. I will be reporting this business to the FTC. Super disappointing- I do NOT recommend going to see anyone in the "Grand Family" unless you want your time wasted and to be overcharged.

Recently moved to the area around the same time my contact lenses were about out. Was able to make…read morean appointment for the next week. The office was large and clean. Dr. coughlin was very friendly and personable. I was coming in during my son's naptime so really was needing to be in and out quickly which the office was able to get me on my way in about an hour for intake, exams, and purchasing lenses.

I've been a patient of Bay Hill Eye Care for about 25 years. My eye exams are always efficient,…read morethorough and frustration-free. The staff is friendly and well trained. Dr. Coughlin is personable and pragmatic. Bay Hill offers a wide selection of eyeglasses and I have never had any difficulty finding a pair I like. The opticians are quite helpful! All in all, I could not ask for more when looking for one stop shopping for eye care.

Husband wanted to check out sunglasses for Father's Day. There is a huge selection of Maui Jim…read morewhich brand husband likes. The staff member, John Nelson, was helpful and courteous. He took really good care of my husband and gave me a free water. Husband found the perfect pair of sunglasses with ease. Price was reasonable especially with Disney annual pass discount of 20%! Thanks for a great experience here!

My husband broke his glasses while on a Disney trip! Dr…read moreBeiner fixed them for him with no charge and was very gracious. We are very appreciative!

First time at the eye place. My mother goes here for her eye doctor so I decided to see the same…read moreeye doctor she is seeing. The lady was so nice, her name is Miss Cohen she is one of the optometrist here at the eye place. I had my eyes checked and my eyes actually went from an eight to a six; which I guess is an improvement from my current standards. I picked out three pairs of glasses. One for work, one for play, and a new pair of sunglasses. I've never heard of the Costa brand of sunglasses - what I really liked is one of the male eye employees told me that the nose pads get sticky when you sweat so they don't slip off your face which I loved because I work outside currently. I honestly can't wait till I have my next eye exam in a year everyone was so nice and if you're around the area or you live in the area and you're looking for a new optometrist I definitely recommend the eye place! 10/10

The doctor is pretty chill and she was quick and did professional. Though the receptionist & show…read moreroom workers have been unprofessional a few times . Had to speak to the office manager , which one shouldn't have to do. More then once

I'm sad this provider didn't work for me, because the doctor and staff themselves are very…read morefriendly. But after a few attemps over 2 years, appointment times were consistently not respected, wait times were long, the frames/lenses I bought from here came in cloudy, and there was a feeling of being "upsold" for optional treatments and referrals to a visiting esthetician for light therapies, facials, etc. Perhaps others from out of town had good experiences when needing convenient, same-day care, but this was not the right place for me to go for routine eye exams and glasses...

Very disorganized practice…read more I wanted to give them a second chance after a child was running around my entire first appointment, and they also never called me with my contact options as promised. I had to call them back. I booked a same day appt when I was in the neighborhood. When I got there, I was told my appointment didn't go through. I was also told the doctor wouldn't be in for several hours. I have no idea why appointments were available online then. They should be taken down.

I had a very frustrating experience ordering my contact lenses here…read more When I placed my order, the staff member made a mistake and only ordered lenses for one eye. Because of that error, my insurance benefit -- which only covers a one-year supply -- was used incorrectly. Now I'm left without lenses for my other eye and no way to reorder through insurance. To make matters worse, the prescription/expiration dates were not handled correctly, and both eyes should have been processed together for the same period, but they were not. I'm also very disappointed that there was no support available over the weekend to fix an issue that was clearly caused by their staff. This situation could have been avoided with proper attention and care. Overall, this experience has been stressful and inconvenient. I would strongly recommend double-checking your order before leaving, because mistakes here can have serious consequences. Find another place for your optical needs this people don't care about their customers and the inconvenience their ineptitude causes

I wrote a one-star review on 10/10 and they apparently took it down…read more After getting several texts that my appointment was that day, when I showed up (I drove an hour in rush hour traffic to get there), I was told my appointment was cancelled, and the attendant was neither apologetic or sympathetic at all. If I would have done that to them, they would have charged me. After leaving my first review, they responded and asked me to reach out to them at a Website ... I did ... and they have not contacted me since. I wouldn't waste my time with these people.