This location is okay, but not my favorite. I don't really like that there are two floors to this Target, especially because the escalators always seem to be broken and then everyone has to pile into the creepy elevator.
I like that they have an area upstairs behind the elevator that has two racks of clearance clothes; however, some Targets have much more than that.
Service is a hit or a miss, but I normally use self checkout because that is normally a faster option than waiting for a worker, anyways. Some workers have no clue where anything is, and I have had some people flat out tell me they don't know... which is weird because I have had others look it up on their phones and tell me exactly where the item I am looking for is. The cashiers (those who I have been to) are normally very nice, but some are very slow.
Last time service was nice because I went through a line and I was buying paper towels. The Target brand said 99 cents on the tag, but they were ringing up as $1.09 (I checked on the price check machine what they rang up before checking out). So, I took a picture of the items all stacked up behind that tag, the tag was clearly for that item, as in the count and the brand were exactly the same), and no other tag was around that item.When I got to the checkout, I told the young girl that the tag does not match the rung up price, and that even on cart wheel, the price is $1.09, unless you scan the tag bar-code, so I was extremely confused of what the price is. Of course, this is only 11 more cents than 99, but I was annoyed by the fact that I sometimes don't check prices, so maybe I get screwed more often than I think by not always checking. The cashier did change the price after some hesitation and I got the cheaper price, but it was even more awkward because she almost wasn't going to change it and I was like seriously, I literally have the picture that shows it's the exact item.
As for cleanliness, this store is mostly clean and organized because there are always people stocking, facing, or folding clothes, so there is not many problems there. However, for a Target, the bathrooms are a hit or a miss. Once I went in there and no stalls had any toilet paper and then another time it smelled like acidic pee. I told someone and they did not jump to do anything or even tell anyone, so that's gross. The Target on Touhy always has a clean bathroom when I am there, and this location should get some pointers from them.
The best thing about this location is that it is part of the Harlem and Irving mall, so it can be very convenient when you are going to other stores. However, if I am planning to only Target, I normally will not go to this one, as the Touhy and Rosemont ones are my favorite closest locations to me. read more