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    Target

    2.6 (138 reviews)
    Open 8:00 am - 10:00 pm
    Updated 1 month ago

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    Target Policy
    Edell F.

    I came in store today to ask for a price adjustment on clothing I purchased within the 14 day window. The items purchased are now on sale for Memorial Day weekend. KLARA who was assisting me declined to honor the price adjustment even though I had my receipt via the target app stating that I would have to have all the items present with me. I shared with her that the target policy online does not state that and in fact I had already spoke with Target customer service this morning who already validated my items were in fact eligible for the price adjustment. I chose not to proceed with the return over the phone at the time since it was to be returned via gift card that would take 3-5 business days. I figured it would be simpler to process it in store and use the money on our in store trip today. I told Klara that I had already removed tags from the clothes. She said she would still need the items because without them, there's no way of determining if I go to a different target store and confirm that I received a price adjustment there. I thought that sounded ridiculous and shared that sentiment. She told me it's not ridiculous.... (I'm not a Target employee, but receipts are tracked on the Target app. I think if there was a price adjustment to that receipt it would show the reimbursement?) Who knows. Bottom line, posting this here because KLARA does not in fact know her own target policies and neither is she fit to work in customer service. You do NOT need the items in store to do a price adjustment. Thank you to Target guest services for honoring the request as well as confirming that items do not need to be present in store for the adjustment.

    The item purchased
    Johnny L.

    Less than stellar experience with the Target clerk when picking up my order. She did not seem friendly and kept checking her watch as if I was taking too much of her time. The item I purchased online had a lot of cosmetic damages to it. What a disappointing experience at Target. This was a fail in both customer service, and the product received.

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    1 year ago

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    5 years ago

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    6 years ago

    I don't particularly like this location. I feel area is not the greatest & the customer service is awful.

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    3 years ago

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    Page 1 of 4

    Ask the Community - Target

    Review Highlights - Target

    The cashiers AND returns are incredibly efficient and they don't pummel you with Red Card offers.

    Mentioned in 2 reviews

    Read more highlights

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    Target - deptstores - Updated May 2026

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