As someone who has shopped Target since the 1970s, it's important to note how bad this Target district is. I know how Target stores should be and none in the district are like that. Also, given that I worked for this location for over six years, I have too much insight into behind-the-scenes matters.
There are still a number of people who have been at this location for 15 years or more. They still care.
Theft is a huge problem. Watching customers consume drinks or food that they didn't purchase is annoying. Team Members are not allowed to say anything. That also goes for the pets that don't belong. Do people realize that people are allergic?
The store does quite a lot of business, partly because it's on the way to Yosemite National Park. It's pretty much halfway between there and San Francisco. Many tourists stop.
The shelves and racks are stocked, but customers often put things in other places, rather than put them where they got them. Occasionally, people will load a cart with frozen food and leave the store.
Most of the deals are now on the app. The deals are not as good as before the pandemic but are recovering. Want to make sure you get the deal? Scan the item to see if it's included in the deal. At checkout, scan your barcode in the app.
The lines are long all year, and customers are impatient. The cashiers are human. They have to eat and go to the restroom, just like you.
Cashiers have to check inside boxes. It isn't an insult to you. Just like the cart full of frozen food, people love to have fun putting stuff inside other items, and leaving.
If you have a question about a price, photograph the price and if it is the same product, they will fix it. If you have a price match, tell them.
It's interesting that they removed cash transactions at self-checkout after I left the company. They wanted to make cash register 1 at self-checkout lane. Imagine standing there, like a cashier, scanning your own products.
The drive-up team does its best to get everything to the customer as quickly and smoothly as is possible. Occasionally, a customer in the store will get to the item before the person filling the order does, and the item has to be canceled in a drive-up order.
Generally, the staff goes to great lengths to help customers. They aren't rude, but occasionally, when you poke the bear, you will not like the response. read more