I don't know why there are so many negative reviews here. Every time I visit this location, they have the best customer service. I have always had a positive experience and will keep coming back here as a customer. Thank you team and keep up the hard work. read more

I was told to write this in regards to a tool box hutch that was pre ordered. The manager was extremely rude in regard to picking it up. I guess she was to call when arrived and did not and when she was called about it she said it was there. She I guess lied and said she did not have a forklift driver and it could not be picked up that day. It was the only day he could pick it up with help and when he arrived with help to get it ..there was a forklift driver and he was very nice helpful when picked up: I guess the female manager was rude as hell over phone and in person ...tbh you would think it would be the opposite way . He is very happy with the product and will continue business with Harbor Freight Tools ...but I guess that female manager has a very hard time with customer service and I was told to also write corporate because there was a truck there delivering and the forklift driver had no problem helping them. I guess she lied she didn't have one to just be plain lazy and rude. read more

Hung a 70 inch LG . Came with a selection of bolts and washers, they all were the right thread and size. PS I put larger higher grade washers on almost all the screws, because I was not confident they were big enough for the 70 inch. This is a well built tv hanger that I would recommend to anyone. read more

Harbor Freight Tools - 70 inch LG that I can watch from any seat in the room. - Hardware Stores Near Me - Manteca, California

Back around 2001, I remember that they put advertising flyers in the Orlando Sentinel. It always looked like the cheapest junk possible. I didn't have a need, so I never bothered to go. Yesterday, I needed some machine screws for a folding door pull and, since they were close to home, I went to see what they had. There are a number of products and it looked organized. Getting help didn't seem likely, since they didn't seem interested. I found the section with bolts and screws and they didn't have what I wanted, and if I needed to match what I had, they didn't have a panel like what The Home Depot and Lowe's have. I might as well have gone to Walmart or Target for what I needed. In the end, I had to go to The Home Depot and got precisely what I needed. However, if you're looking for mixed hardware in a package or tools, you can see for yourself, if they've got what you want. Do your research before you arrive. read more

Had a bad experience at this store today, due to a rude employee. Last time I'll be going there.

I've been shopping at Harbor Freight for a few years and stores located in different areas of California. One area I appreciate from this chain store, is that if you leave your coupon at home and or can't bring an electronic version up on your cellphone they usually have the coupon book on hand or go online for the coupon and will scan it so that you can receive your discount (20-30% sometimes even more). This store is one of the locations that will do this. Modesto not so much; go figure. I have found some amazingly great deals and money savings here. Some of their items are really built to last while others not so much. One area that me and my Mom shop in is the solar powered outdoors lighting items. Also, the solar powered staked lights. They sell very affordable extended warranties for pennies on the dollar and they honor them as well. Be sure to create an account so that in the event you need to exchange or return an item and don't have your receipt; they will be able to locate the item by way of your account. They have an online area where you can locate and use electronic coupons right on your phone. In regards to the solar lights they have about a 60% chance of going the distance. This is where the super low cost warranty serves you. The cashiers are always helpful and the employees who are out in the store; equally as helpful. It's a good store as far as my experiences here and their coupon books received by mail have much to offer such as miniature flashlights for free and other stuff for free. It's been a good safe store to shop in for me. read more

We are giving them one star for the service that was given. I called them and asked them to put two of these on hold. This was our first time going to the store and we didn't have much time to try to find them. Therefore I requested the guy on the phone who was not wanting to give me his name finally he gave me the name Art. After trying to explain to him why we needed it to be put upfront and also thanking him for doing this. He left this snarky comment on the box for us to read. Very disappointed in the customer service. read more

Harbor Freight Tools - Horrible service - Hardware Stores Near Me - Manteca, California

An inexpensive tool store is what this town has needed for years. Driving to Tracy, Modesto or Stockton takes about half an hour of driving time which translates to one hour plus of wasted commuting time that could be used to complete a project. For me I'm often in the town of Manteca because of the lower crime rate and the convenience of picking up the products I need in one place (Manteca). So having a place I can pickup a tool I need in Manteca is wonderful. Anyway the harbor freight store is obviously clean and roomy, I'm guessing much more product is yet to be on display. One of the best features is the lack of the strong carcinogenic fumes that I would smell at other HF locations. As for the location, HF is conveniently located at Yosemite and Union road next to rite aide pharmacy. The people are nice but I think they are still in training so checking out takes a minute longer. read more

OKAY!!! I call this truth, against the grain of some in society. I went here to purchase my son double AA batteries, for his gaming controllers, I was speaking with the female employee at the register, I asked her if the packs of battery had a shelf life expiration date, She called over a young man named Brandon, He said, "You know, those will only last about three days in the controllers." Now, I know that most of you might not see this as an amazing thing, but I do!! I mean wow, this young man told me the truth, and, because of his honesty, I feel the need to keep on shopping here. Thank you, Brandon for being honest with me, I really appreciate it, I went to another establishment, and purchased batteries that would last longer than three days, also my son is happy!!! read more

Don't understand negative reviews. I have had quite the opposite experiences. I shop there often every 2-3 weeks. For a variety of products for my shop. Yes there are times that the clerks may not know everything but who does? Can't fault someone for that. By in large the staff does the very best to genuinely help u either in finding something, checking , stock or more detail technical questions. Having been there 17 times this year I am quite satisfied. The product selection, overall good products and reasonable service. I give them 2 thumbs up. I can't help but wonder if the negative comments are from people wanting something for nothing, wanting to return a tool they used once / sorta of a free rental or needed instructions on how to use a tie wrap. All sorts of creeps in the world read more

I dropped into Harbor Freight last week and had the pleasure of meeting Mina and Art! My key fob for my car needed a new battery and I thought I would dop in there to see if they had one. Mina and Art were both more than happy to help me. They googled to see how to get my fob apart (it's a different type) Then they found me the battery and helped me put it back together! They truly were SUPER helpful and didn't act like I was bothering them. I haven't had such GREAT customer service in YEARS!!! Thank you both sooooo much for your help! It was a really rough and busy week and your kindness was GREATLY APPRECIATED!! Harbor Freight is lucky to have you both! read more

This was my first time in this particular harbor freight I got in line at one of the registers when I hear someone yelling from across the store I look over and see it's one of the cashiers yelling to me to line up in aisle 6 I've never been told this at other harbor freights theres no signs and no lines painted anywhere. The cashier was so unprofessional dont yell at people across the store walk your lazy ass over to them instead of embarrassing them and put a sign up idiot your customer service skills are a joke!! read more

I went to the store and the customer service was lacking. I asked for items and they were unable to tell me whether not they carried them. I would only go to the store as a last resort. The store was clean but the staff was not knowledgeable read more

! i was at harbor freight today and employee ladie heavy set brunette wears glasses name i think was Katrinna or Trinna was coughing like crazy saying it was just allergies ! as she covered her mouth with her hand and touched merchants items and coughed repeating heavy coughs walking everywhere.. i have allergies and i cough like im clearing my throat. that hers is a nasty cough.. then i herd another employee ladie cough . i stared and drop all my items and said they don't wear glove and mask .. i'm not taking any chances i i'm out of here! they need to be tested now if anyone who went today at Harbor Freight starting to have breathless and coughs or sneeze and they get worse and start dying blame Harbor Freight law suit them. cause that your family who u have to protect! . go get tested harbor freight ladie enployees read more

Was in the area and looked up harbor freight. Walked in and it was very clean and tidy. Didn't see much staff but I still found what i was looking for. Would return on cleanliness alone. read more

Went to the Florence Al. store today and I thought the cashier was rude. It all started when I bought a tool box for over $200 a few days ago and well I just got around to putting it all together recently and the last thing to go on was the box/lid. I spent 2 hours putting this together when the last thing was the lid and it was bent and would not close properly. Asked if I could return for another one and that was no problem but the problem was if they were going to put the new one together and that was when I got and unpolite NO. Well they had a display put together so when I asked if I could exchange for the display I got my second unpolite NO. Guess if I want a decent box I will spend 2 hours traveling back and forth to store, unpack in back of truck before leaving store to make sure it is not bent and possibly deal with more rudeness. read more

My first time here at this harbor freight and customer service was horrible the cashier that I was standing in line was ringing a customer and we didn't realize that we were waiting in the wrong line up until the cashier says he couldn't help us and made us wait in another line because he needed to help another customer.. like why not finish two more people then help your customer or since you made eye contact you can at least tell us that you are closed..... pfft read more

New store location is clean and well stocked, very affordable tools for home use. Would not recommend using their tools for commercial use. Check online and newspaper inserts for free items, extra savings and BOGO coupons, along with weekly deals. read more

Always love harbor freight. But the lines are getting ridiculous. Damn near Walmart lines. 2 people running registers with 20 people in line. Other than the wait to check out no complaints. read more

STAY AWAY FROM THESE JACK AZZES!!!!!!!!!!!!!!!!!!!!!!!!!! I was in the need for a transfer pump, and at such an attractive price I decided to buy a predator 2 inch pump from this Manteca harbor freight, so I take it home and prep it (fuel & oil), prime it with water and the whole nine yards to get it fired up.the pump fired up like a champ but wouldn't pump and discharge at all... after clearing out fuel and cleaning it back up I headed back to the store to exchange. I was helped by Michelle (supervisor) whom noticed there was an efen drop of fuel still in it which I had to blow dry literally because it had to be completely dry or she could not exchange, after I was done she pokes at her computer register and tells me that she cannot exchange because of a new policy on gas engines where now you have to call a 1888 number to customer service and returns...omg was I freakin lit. I felt like someone kicked me on the balls!. I found my inner patience before opening my mouth and then explained to Michelle, that I had just a couple hours earlier bought the pump and a 1 year replacement plan and to top it off even bought a membership from them because the girl whom helped me said the membership would save me money, never did they explain this policy when I bought it...so I said "Michelle then what is the point of me buying the replacement plan from harbor freight if i have to call somewhere for help with a purchased item that didn't work right out of the box?. so then I kindly told Michelle that I would not leave until I either got a working pump or my $ back, after about 30 minutes of going back and forth with this stubborn woman she finally saw the light and eventually gave me my $ back because they didn't even have another in stock... so to you the reader I say stay away from these clowns their tools are of bad quality and their return policy is even worse when it comes to gas equipment. If you absolutely need something and you are on a tight budget fu*k it! Go in there a get what you need, sometimes you have no choice and it is what it is, however.... ask that they explain their return policy on what you buy. No one should have to go return / exchange something and then have to justify that it didn't work right out of the box, and explain it for 30 minutes, when you are already frustrated with the fact that you coughed up $200 + and wasted time trying to get it running and then drive back to exchange and then go through everything I explained above. Freakin fuc*in ey man! I really felt like I spent my whole evening dealing with this shi*y azz pump at harbor freight situation. so just save yourselves the trouble don't go, it's not worth it! ps, I only gave them 1 star because I did get my $ back though I felt like I had to fight tooth and nail for it. ps again, sorry to those folks who had to stand in line behind me for the 30 minutes it took to get my hard earned money back, love yall for your patience. sincerely, Mills. read more

Wow, I went to the new harbor freight in Manteca and the Store manager was really nice and helpful she helped me get the right grinder for my husband. Yes they had a long line but it goes fast they are very nice and helpful.... People are so impatient and rude... i herd another customer yelling at her but she was really nice and tried to help him... some jerks cant be helped! Awesome service, clean, friendly staff!! Love the managers and I enjoy coming to this store would definitely recommend this location to anyone. read more

Came Here all the way from Sacramento to get something that I was told that they had and barely made it in the nick of time. When i got Here they first said that they didn't have it but the manager nick took the time to go to the back and double checked. Thank goodness that our trip out here was not in vain bc they had them!! Super happy and will definitely be coming back again in the future!! Now that is what you call customer service!! read more

Good tools for a great price. This location boast friendly staff and excellent customer service.

Two stars for this location. I've been here 3 times. Twice they posted a hand written "Closed for Maintenance" sign on the door during business hours. The latest was on 12/28 at 7:35pm. I hope this isn't a trend. Go to the Tracy store. At least they're open during their posted hours. read more