Review #991 Posted on 1.14.26 We came into Living Spaces on Friday the 26th, the day after Christmas. This spot is right off 120 when you're heading up 5 north & take the 120. We got greeted immediately, and then the manager introduced us to Bella, Bella was very good with her knowledge of the different couches, didn't pressure us and was extremely patient too. She did a great job helping us out and we wanted to be sure to give her a shoutout on here. You pretty much can build any couch you want for the most part, pick your type & color of fabric to go with it too. We ended up picking something out that night, and getting it ordered. They gave us a quoted date, and ended up beating that date by about a week to get us our product earlier than expected. The delivery team was fast and easy for us. Furniture places can be hit or miss when I read the reviews, but our experience with this location went well. read more

1.5 years old and falling apart. Out of warranty and living spaces told me to kick rocks. Seems falling apart and cushions sagging Worst purchase I have ever made read more

Living Spaces - Seems falling apart and cushions sagging - Furniture Stores Near Me - Manteca, California

Terrible quality, horrible customer service! Bought a $5700 couch with an extended warranty and not even a year later almost every seam started coming apart. We thought it was a fluke the first time but now we know it's just cheap quality. We have adult children and no pets and warranty was denied from "normal wear and tear". Never purchase I thing from here. Over priced junk!!! read more

I am overjoyed at my new Parker III sofa/loveseat. I've been wanting a living room set so long and letting other priorities take over my wants. But, finally my dream came true. My family referred this couch, and I went to Living Spaces to feel it out. I had 17 sets I wanted to see and Sheree knew where every set was going down the list. I sat on Parker first and the rest I knew were a no soon as I set down. The choice was evident. Sheree helped me pick the twilight and custom pillows. Seamless process! I was told customization would take 6 weeks but was ready to deliver in two! I set delivery, was updated every step of the way, and Ramon/Ismael delivered effortlessly. Everything has been perfect from start to finish and I LOVE my new set.. I'm SO happy!! read more

Living Spaces - Parker III sofa (twilight) - Furniture Stores Near Me - Manteca, California

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Went to this location. With the help of a salesperson, she was supposed to order the exact bedroom set from the floor. Delivery was today, nightstands (2), dresser, tempur-pedic mattress was correct. The headboard and frame were the wrong ones. Called store, received call center stating store does not take calls. I explained error, they said I could reorder the correct bed. The difference in price of the one I ordered and received was about $500. But on the website it was even $100 higher. He said I would have to go from Turlock to Manteca to reorder at the lower price. Told them that is not good customer service and that I had a picture of the bed with the lower price on it. Again asked if I wanted to reorder at the higher price, I said no. I refused the wrong bedframe and rails. Call center was no help at all! read more

I recently purchased a dining set and a bed frame from Living space with the help of Farah and I couldn't be happier with the experience. She provided excellent customer service -- very understanding, patient, and easy to talk to throughout the whole process. She answered all my questions and made everything smooth and stress-free. I truly appreciate her professionalism and kindness. Highly recommend asking for Farah if you want a great shopping experience! read more

You need really be carful when you buying warrants when they sale warranty they telling you everything is covered when something happens you want to claim they said is not covered happened to me twice already not happy at all I never ever go back in that place again or any other living spaces I won't recommended at all read more

Bought our second couch from the amazing Living Spaces! This time we went for the Matrix. It has massage, heat, surround sound that connects with our TV and let me you tell the subwoofer is amazing for those action pact movies !!!! The customer service is always amazing. We definitely purchased the care free which is a no brainer since we will be back for more purchases. Go visit the showroom and try it out !!!! read more

I purchased a brand new couch from Living Spaces that was delivered visibly dirty. When I contacted them, they insisted that sending someone to clean it was "part of the process." I made it clear that was not acceptable for something I had just bought new, but they refused to offer a replacement and made it seem like this was the only option. Trying to follow their process, I allowed them to clean it. I was never told there was a required 7-day window to follow up afterward--but that's the excuse they used to deny me any further support. At no point was this policy communicated to me. During this time, I was caring for two kids under two and spent countless hours on hold, re-explaining my situation to different reps. The process dragged on for months, creating unnecessary stress. After finding out I was pregnant, I had to take a step back from handling it because of how overwhelming it had become. Now, over a year later, I turned to the BBB hoping for support, only to be told too much time has passed. But that delay was caused by Living Spaces' poor communication, lack of transparency, and refusal to take responsibility for a faulty experience from day one. Living Spaces wore me down with red tape until the clock ran out. It was never about finding a solution--it was about running out the clock. If you're looking for quality furniture and a company that stands by its products and customers, I strongly recommend shopping elsewhere. Save yourself the headache. Living Spaces doesn't care once they've got your money. read more

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Followed up today on our replacement couches and found out they were never ordered. The supervisor tried to order them only to find out the set was discontinued. They offered to replace them with something else and $100 gift card. This issue has dragged on for 6 months and that's the kind of compensation they are willing to offer. $100 off after spending thousands. Then she wanted to schedule the couches to be picked up when we haven't even had a chance to find replacements. They wanted to leave us with nothing to sit on. Very, very disappointed. First and last time purchasing anything from Living Spaces. read more

Living Spaces - Furniture Stores Near Me - Manteca, California

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My partner and I went in one evening looking for a couch, we had just gotten the news that we got our apartment and we were getting keys in a couple of days and in the week of christmas nonetheless - so you know I was stressed. The team at Living Spaces was so patient and we navigated through the sizes, what we could afford, all of our questions and our indecisiveness. Everyone was really kind but I want to mention Delilah's name. I hope im spelling it right, she was so sweet the whole time and during checkout we had a question about one of our previous purchases here and she didnt have an answer for us in the moment but was very adamant on helping us out and ensuring we left with everything we needed. Even though they were just about to close and we were the last 2 customers at the store we never felt rushed. They also made sure the delivery matched our very tiny window to move in so we could have our furniture right before christmas! Literally top tier customer service here! read more

Living Spaces - Furniture Stores Near Me - Manteca, California

Now that we're getting ready to move back into the house post construction, it's time to rethink some things and get the baby's room set up! With that, our office will now also be our "guest room" space. We wandered into living spaces to check out options that wouldn't overwhelm the space and were happy to discover "The Cliff" queen sleeper sofa. We ordered it and it was delivered next day by their team, who put it exactly where I wanted it in the house. We're also on the market for a dresser for baby's room, rocker recliner and a new mattress since ours has been in storage. Samantha gave us a TON of time and was super helpful with her input and insight on things. While we ended up ordering a dresser elsewhere since their selection wasn't quite what I was looking for... we will likely be buying our Mattress from her in the near future. We were happy with the fast turn around and delivery service from their delivery team And appreciated the sales reps help while in store! Overall very pleasant experience working with them. read more

Living Spaces - Rocking chairs - Furniture Stores Near Me - Manteca, California

They have a large showroom and a big play area where you can check in your child while you shop. The selection is wide, and our sales advisor was very personable. He mentioned they don't work off commission, though we were followed by another employee for a while. After placing an order, we weren't informed of an extra "delivery and setup" fee (an extra $200) --just that the team would install the furniture and remove the packaging. Also, Our items arrived the next week, which was great since we had no furniture. Other than that small hiccup, everything else was smooth. read more

Nothing but problems and excuses for merchandise being on back order. Waiting for 90 days for the furniture we purchased. This place is ridiculous and it's impossible to contact the store after you walk out the door. The delivery department doesn't know what they are doing. The left hand doesn't talk to the right hand in this company. I have never had such terrible customer service experience in my entire life. Run away from living nightmare spaces! read more

Sales Associate Jordan - 5 stars Delivery Team - 5 stars Delivery Customer Service - 1 star We went to the store on Labor day to buy a couch set. We were greeted upon entering and the gentleman pointed us in the direction of the couches. After walking around for a few minutes, we met Jordan. We had some specific needs so he pointed us to the couple of options that we would have. We sat on the different couches and looked around for probably about 15 minutes. During this time Jordan was nearby for when we had a question, but never made us feel pressured by standing over us. When we had made a decision, he was there to answer some questions and then we decided we needed a rug so we all headed over that way. During this time a few other associates were asking him questions so it seems like he is very knowledgable and helps everyone out. We picked out the rug and went through the check out process. Since we had purchased from Living Spaces before we were already in the computer, just needed to update our address. They had an appointement for the next day but we work so we waited until Saturday for our delivery. You have 3 delivery options, outside delivery, inside delivery or white glove service. The first 2 , they just leave your items in the box. With white glove they assemble your items, place them where they will go and remove and take away all of the boxes and packing materials. On Firday night I received a text with my 3 hour delivery window. You even get en email and on the day of your delivery you can track where the driver is. This was easy and a nice feature. The team that delivered our items was called LJ Contreras. It was 3 gentlemen and they were fast and efficient. They were nice and friendly. I had ordered the white glove delivery ($140) so they assembled and placed the couches where they were going. However, there was some damage to the arm rest of the couch. The delivery guy called his dispatch and had me talk to the rep. It was a woman however I never got her name. It is unfortunate because she lied to me. She said no problem, we can have a new couch delivered the next day (Sunday). The driver had taken pics of the damage that she was able to see. Later that night I did not get the text with my delivery window for Sunday so I called. The woman never reported the damage so no replacement order had been entered in the system. They were able to handle that for me because they could see the pics, however because it was 6 pm Sunday was no longer available. This was very frustrating as she told me she would take care of it but never did. Since we work, we had to schedule the replacement delivery for the next Saturday. Last night I did receive the text for todays replacement delivery and today the team came on time to replace the damaged couch. read more

Living Spaces replaced my canvas print at no extra cost! Thank you for going out of your way to replace my item! read more

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I purchased a couch (custom) almost a year ago, after great customer service and amazing quality and comfort, I returned to purchase a bed frame. Was helped by my same customer rep, Michele. She is hands down the realest person, very honest and professional. We left with a new bed frame AND kitchen table! We will always purchase furniture from here and will always come to Michele for support! MICHELE YOU ARE AWESOME! read more

Good in store experience. Good luck dealing with customer service or the owner. He's no help a lot of suggesting.

This was the response after they answered me to contact them. Same as before absolutely no help. The amount of time for the credit is from January 2025. Hello, thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience with your claim. Yes, due to the amount of time that has passed since the store credit was applied to your account, we are unable to move forward with a credit or replacement since the credit has expired and is no longer on your account. We are sorry for this inconvenience. We will be sure to share this with the appropriate team so improvements can be made. Show trimmed content Jocelyn N Guest Relations | LIVING SPACES PO Box 2309, Buena Park, CA 90621 (877.266.7300 I: www.livingspaces.com read more

Living Spaces - Email - Furniture Stores Near Me - Manteca, California

I bought an Ian leather sofa and had it delivered and assembled. Sofa came on time and the gentlemen who brought the sofa were courteous They assembled my couch and even helped put my door back on. Couch is beautiful the only complaint is it seems stiff I think it needs breaking in the one I tried in the store was very comfortable. read more

Absolutely Terrible! If I could leave less than one star I would. Total robbery and fake lies. Taking advantage of families. Telling families to just sign on the line while they promise them 0% interest and it's a total LIE!! There is a reason they already have a low rating. Seriously SUCKS being taken advantage of. Don't be their next victim. read more

I bought a sofa with their warranty which I paid extra money for and when I called their warranty company nobody answered. Let alone anyone getting back to me. So if anyone is interested in purchasing their warranty package PLEASE DON'T no such company exists. I even complained to their general manager who goes by the name "STEVE" he told me he emailed the warranty company months ago and I still have not heard from them. PLEASE DON'T waste your time and especially money buying anything from living spaces. The quality of their products are not great let alone their warranty services. I hope this review helps anyone who is thinking about even going to living spaces. Don't waste your time. read more

First time here and had a wonderful experience. You don't have the sales persons following you and pressuring you to purchase. There was always a friendly person to answer any questions around us beautiful furniture for your whole house and great prices. They also have decor and plenty of accessories to add to your furniture. Delivery and set up was only $99 which is great. We ended up getting a dining set and loved it. They also include protection plans to your purchase at decent prices. Will be back for more purchases. read more

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Living Spaces, Manteca, California. Two weeks ago and purchased a dining table delivery scheduled November 26th. Approximate delivery time 10:30 -1:00 PM read more

I tried to order something online and was told it would take six weeks for delivery!! I went to the showroom in Manteca, CA and found Joseph. He checked the inventory and was able to get the product to me in four days! I was so happy I bought the matching TV stand. The showroom was HUGE. I could spend a day there just getting ideas. Things I wish: that they had a "dented" section, and that decor was available to carry away. Also, it seems the staff is on commission as I was approached by four different people. If they aren't commissioned, maybe have one person in each areas to help. I'm be back!! read more

Living Spaces - That's the TV stand ... I ordered the grey. - Furniture Stores Near Me - Manteca, California

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We've bought a sectional couch and a Porto Nate & Jeremiah storage bed. Both pieces are gorgeous. We had one hiccup on the couch delivery but the situation was remedied in a timely manner. The bed delivery was perfection. Our sales associate was Marc. He was awesome! We went back today to check out nightstands and duvets. The one I liked was not available but they told me where to purchase it. Thank you! read more

Living Spaces Customer Review Review Title: Unacceptable Customer Service and Delayed Delivery - Manteca Location I'm extremely disappointed in my experience with Living Spaces, specifically the Manteca, CA store. I ordered a custom-colored couch on May 1st and was told by the sales team that it would arrive in early June. As of June 14th, the scheduled delivery date, I still hadn't received my couch--and no one could tell me where it was or when I could expect it. When I went into the store on Friday, June 13th, I spoke with a helpful associate named Justin who informed me the couch had been in transfer since May 31st. He said they would follow up with more information, but no one ever did. I returned again on Tuesday, June 17th, and the experience went from frustrating to unacceptable. Staff refused to provide their names or let me speak with a manager--one associate named Jasmine not only had a poor attitude but clearly lacked training in how to handle an upset customer. Her dismissive behavior only added to my frustration. No one could give me a straight answer, and the lack of accountability was shocking. After receiving conflicting information from multiple agents, I asked for a refund--only to be told I would be charged a 25% restocking fee. This is outrageous considering the couch was never delivered and no accurate timeline was ever provided. I would not be canceling the order if someone at Living Spaces had shown even basic customer service or honesty about the delivery delays. This situation could have been resolved with a little transparency, communication, and empathy. Instead, I'm left dealing with broken promises and a company that seems unwilling to take responsibility for its own delays. I won't be shopping at Living Spaces again--and I recommend others think twice before making a custom order, especially from the Manteca location. read more

I was a little hesitant to step foot in living spaces as I heard they were ridiculously expensive, as I walked in I was in awe with the huge selection they had and the prices being reasonable. Our sales rep Lindsey was super nice and very patient as we walked in not knowing what we wanted. After an hour or so we finally made up our minds and went with a sectional. Purchasing process was a breeze. The next morning I had a change of mind, we no longer wanted a sectional but instead sofa and love seat. I went into the store the next day and Sabrina made the process super easy to cancel order and get what we truly wanted. She did mention items were on back order and that we would get ends of June but items were delivered within 2 weeks. Every person we encountered was super nice and helpful. I love that we did not feel rushed unlike other places where they are on you to make the sale. From the moment we walked in to the time of delivery everything was exceptional. Big plus for living spaces is that you have 72 hours from delivery to return if you are not happy with your furniture with a 10% restocking fee but if you exchange 10% is waived. read more

Living Spaces - Furniture Stores Near Me - Manteca, California

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Walking into the store is Amazing everyone is Super friendly and ready to help. However, Once they have your money and the delivery is scheduled You have no way to select your delivery window and The Delivery Company Can Reschedule you at their discretion with NO regard for the Paying Customer time. The Store manager needs to reach out and make this Right! They claim issues happened this Morning BUT no one called with a heads up until 45 minutes before delivery. Terrible Communication To save a Big headache for someone else. The Delivery window is 8:00AM to 6:00PM. NOT the 3 hour window they give you. read more

Great service...Farah was so friendly.and knowledgable Delivery was next day. Eduardo Martinez and Norlan Valle were prompt, professional and friendly. We've been remodeling our kitchen and out of all the vendors, Living Spaces was great, QUICK next day delivery, and so easy to work with. Love them...will definitely go back! read more

Delivery men trudged through my house without shoe covers without me noticing because I was trying to keep my dog from escaping. When I pointed it out, one man told me I should've told them to wear shoe covers. This should be standard practice. After calling to complain, I was told nothing would be done because this isn't covered & again my fault for not telling them how to do a quality job. I had to spend 5 hours shampooing the carpet, so unless that's how you want your delivery to go, watch every move! read more

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Great selection and good service. We were offered something to drink while we looked around. They don't work on commission however we still were followed and felt pressured to start application for when we decide what we wanted. We found the perfect fit for our home and the 0% financing was a nice surprise as well. They were able to deliver 5 days later and that went smoothly. We are very happy with our purchase so far. read more

Living Spaces - Flex steel furniture set in Gray Blue - Furniture Stores Near Me - Manteca, California

At first I was skeptical seeing the yelp reviews but... In store experience: amazing. Every employee we talked to was very nice, even I they weren't directly helping us. We initially came in looking for a new couch. It was overwhelming because they have a million to choose from. But so many employees explained how their furniture is organized and laid out. They let me ask all my questions without making me feel dumb. They didn't pressure us, and when we said we would go home and think about it, they were like "sounds good!" We ended up coming back the next day to purchase our couch. We've had it for a little over a month now and absolutely love it! The in store employees who I can remember their names were Tiffany and Bertha, and a really tall guy with a red beard. They seriously made the whole experience so fun and I'd come back just to say hi to them again! The delivery: This is the part that made me nervous because of all the bad yelp reviews, so I was mentally preparing for something to go wrong. However, everything went smoothly! They text updated us by the hour when the delivery window changed. The delivery men arrived on time, they were very fast and polite. Our couch was huge, and we paid for the upgraded delivery whereby put it together and hauled away all the boxes. I was so impressed with how fast they did everything! Before they left they made sure the electrical works, and made sure we were satisfied with the job. We went back a few weeks later to buy a rug, and had another very pleasant experience. I did shop around and did not find a comparable couch for any cheaper, so I feel like we paid a fair price. read more

This is literally the worst company I have ever dealt with. Horrible customer service, after you buy they don't care at all about the promises they made, they will deny they made any promises. I bought a 6,000 bed and frame and they refused to take the old mattress after I paid 100 to have it taken away. They said sorry the mattress is old so we can't recycle it, of course it's old that why we bought a new one and you said you would take away the old bedding. It cost us 200 to get ride of it AND they did t give the 100 back. Also, when I called they literally sorry not my problem. I was in shock that a company treats customers like this. They also LOST my rug and said I'll get it when I get it literally read more

Bought my electric Love Seat and each side when you sit down started hang down on the outer side. So we are sitting crooked in the Recliner. Called there warranty that we purchased at the store and they denied my claim. If you read up online the denying all claims. Told them at least fix the foam so we can sit down straight again. Very bad quality. I will close my account and never buy anything again. Was going to buy a bed and living room set but not now. read more

I'm so glad I didn't count on the reviews! I recently moved and many people shared that living spaces in San Jose had a great variety of good quality furniture. After some research I saw that they have a location much closer to Stockton! I decided to visit on a Friday evening just to take a look and I was greeted right away. The salesman had good energy and gave me lots of space to shop. I later found out that they don't work on commission which is why they have such a low pressure shopping experience compared to other furniture stores. I came across a wonderful sectional that was exactly what I wanted. I located the closest sales person and she checked and let me know immediately that it was in stock and could be delivered the next day. I was so surprised! There was a ottoman pictured with the couch that was not in stock but she shared she could have it ordered and delivered within 6-8 weeks. I purchased both. The couch was delivered on the day I selected without incident. The delivery was on time and they set it up and took all of the trash with them. To my surprise, 3 weeks later I got an email and a text sharing that the ottoman was ready to be delivered. I was able to go into the system and select my delivery date and the ottoman was also delivered without incident. I would definitely buy from this location again! read more

Living Spaces - Furniture Stores Near Me - Manteca, California

DO NOT BUY LIVING SPACES, AND/OR FROM THIS LOCATION- I went to the store to buy a nursery chair, but just two days before my baby was due, the wrong chair was delivered. An associate showed us the perfect chair that glides, swivels, and has USB ports. We wanted it in brown, but it wasn't available on the floor. She assured us the exact chair came in brown and she could order it for us, so we went ahead and purchased it. When the chair arrived, it was not the same one. Instead, it was a regular recliner without the swivel, glider, or USB ports. It turns out she sold us a more expensive version that wasn't actually a nursery chair. She clearly made a mistake and promised the wrong item. We contacted Living Spaces, but they were unhelpful and told us we'd need to drive an hour to the store to resolve the issue. Being 39 weeks pregnant, that was far from ideal. We also asked for the delivery fee to be waived, but they refused any compensation. read more

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*Review based on my visit only. Does not include purchase or product quality* We visited living spaces in search of a couch. The store is new and fresh. We were immediately greeted when we walked in and asked if assistance was needed. When told we were browsing, the employees left us alone and were not overbearing. *PARENTS* Never having visited living spaces, we were surprised to see what seemed like a two story kids play area. There is a secure process to checking your child in to the playroom that is secure with an employee or two supervising the children. There is no fee for the kids to play. This allowed my wife and I to browse the store kid free. This is a great business tactic on their part and it was appreciated. The store itself is pretty large. If you are looking for furniture of any type, you will most likely find it here. We were excited to see that most couches were modular and could be customized to our specific needs. They have informational papers with each couch that show the specs and different pieces that can be ordered to configure the couch in different options. Different employees periodically checked on us to inquire if we needed help. In my opinion, their prices are moderate to high. My first impressions were that most things appeared to be good quality. It is worth noting that Living spaces does not accept cash pricing for reduced rates like most of their competitors. Although we did not make a purchase, we did find a couple options we liked. If you are looking for furniture, this place is worth checking out. read more

Crooked and lying Customer Service In Store and In coorporate. We purchased Living Spaces Best outdoor Furniture set and we got The Furniture covers To protect them from The outdoor weather. After a few weeks we dusted off the furniture and decided to put the covers on. The first cover was the couch... which fit just fine. The next 2 covers which was the chair and loveseat did not fit.... It didn't even come close to fitting... The sales lady assured me that these furniture covers would fit... I asked her twice! Now the store and corporate say they can't exchange them because it's past 7 days!!! Can you believe this nonsense!!! I told them that this is not correct, I was assured by the sales lady that this would absolutely fit!! I paid almost 200 dollars for these stupid covers that I can't even use!!! All I wanted was an exchange or even a gift card. And I found out that you only have 7 days to return anything in the store.... This is the last time I will ever do business with these crooks again! read more

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Honest review: - Venue: wonderful, great ambience - Sales Team: friendly, knowledgeable, helpful - Logistics: the worst! I scheduled a delivery after buying furniture and asked for 8a-noon delivery given my own work schedule. The sales rep stated hard to pinpoint that time but the day before an email would be coming and arrangements could be made. Email came the day before and I saw the scheduled time noon - 2:45pm and called to make arrangements. Found out to change the delivery time would incur a $99 fee. This was not ever discussed and the Living Space Team via phone would not waive or lower the fee, citing I should have known based on the small print of the purchase contact. Pretty petty. So I cancelled the order. Unfortunate. This phone team in no way cared about customer service or working with me. Will not work with them again. read more