WARNING! Please, Please do not shop at this target. Their customers service is no good, If I can give this store a 0 (ZERO) I would. I needed to buy a T.V asap. I wasn't in a position to immediately run out to buy one immediately. So I go on line and decide to purchase a TV from Target ( this location on Westheimer Pkwy notes The T.V i choose to purchase was listed on line as in stock and I can get same day delivery within 2 hpurs. And this Target location is close to the place the TV is to be delivered . Okay order confirmed my credit card was charged, I was given a time frame in which the T.V was to be delivered. Tell me why after the time frame to deliver the Tv was about to passed here come the delivery driver (Jesus) from Target sent me a text message saying. They don't have the TV in stock do I want to cancel the order. Wait, WHAT!!!! Sir! Excuse me, when I ordered the TV it said you all have some in stock. Sir! I need this TV asap today as you noted, Do you understand we are under a thunderstorm watch ( Beryl ) I need to be able to watch TV to see what this storm is doing. Okay so then the guy who was shopping my order then says oh hold up. He's talking to the support team to see what they can do. Okay yes please how about you have it delivered to me from another store since you already charged my credit card hundreds of dollars, because if you cancel my order and credit my credit card back, now you're tying up my money . That credit won't show up on my credit for some days as they noted. Okay so I'm waiting for a update from the guy (JESUS) who was shopping my order. How about the Guy who's shopping my order never get back to me.at alll. A little while later I get a text from A automated number from Target saying they canceled my order. Now you got my money tied up. This is no way to treat customers, no resolution due to your mistakes, No No.I will never shop at Target again. I even paid $99 today for the Target 360 rewards program so I can get my items delivered to me the same day within a few hours for free. Now I'm going to half to talk with a manager there, because it's noted once you sign up for the rewards program you can't get a refund I want my refund from this reward program, since Target didn't fullfill my order, And I will never shop at Target again.That was the reason I paid for this rewards program today, Since I was buying the TV today so i wouldn't half to pay xtra for Target to deliver the TV. Otherwise I would half to pay shipping fee to have the TV delivered to me. Here the kicker part, i called Target asked to speak to a manager, someone name Jason noted he's the manager.So I proceeded to explain to Jason the manager every that occurred , I wasn't surprised when talking to Jason the manager he didn't seem to care what had just occurred with me. Jason sounded like he was tired and yawning as I'm explaining everything, Then after I decided to cut my explaining shop since it was clear Jason didn't care what I had just experienced just like the others at his store didn't care. So Jason the manager immediately said okay let me take your name and have the managers on the front lines call you back! Really! Wait, WHATTTT! I thought you're a manager Jason. Any WHO! I tell Jason the manager my name. Jason immediately said okay really fast then notes the manager on front line will call you back.I said how will anyone call me back .You don't have my number, I haven't given you my call Back number yet. Jason then said is this your number that is showing up here on the phone .I said no it's not. Jason had the nerve to say oh okay. Hold on let me go get a pen and a piece of paper So I can write down your name and phone number and give it to the managers on the front lines. Now you see what I'm talking about here. Jason don't care, he wasn't listening and he had no intentions on helping me. Because Jason never wrote down my name or complaint from the beginning when I initially gave him my name. Okay so now Jason the manager went to get a pen and piece of paper and say Okay Im going to write down your name and number Jason proceeded to say what's your name again, and spell your name, and I also provide Jason with my call back number. Wait! Mr.Manager Jason so you really never wrote down my information in tbe beginning for the front line managers. Until you had to go get a pen and paper when I told you. You don't have my phone number because all you asked for was for my name at 1st Then once you got your pen and paper Mr Managers Jason. Now you're asking what's my name again and how to spell my name. SMHH. if you don't like your job and you don't want to help consumers/ customers to the best of your ability, You shouldn't be at a job where you provide very little to none customer service. You shouldn't be working at a company if you're not giving it your all to provide the best service to the customers as it is your job description, isn't that's what you signed up. for right . read more