Recently bought a sectional. Robert was the delivery driver (along with another gentleman whose…read morename escapes me). They were courteous and professional. Since the sectional was oversized it would not fit through the door - Robert tried every trick he knew but it wasn't meant to be. He advised what sizes would fit etc. for the room we wanted it in, so back to the store we went (which was a painless process as well). Haven't had the second delivery yet but hopeful Robert is the point person on that one as well.

Sean is super talented at his job got me the best deal on a couch that was affordable for my budget…read morewith my family. I would recommend this place to anyone asking where to find couch's at affordable prices!

Reliable spot to pick up some used home goods and furniture with great deals on mugs, glasses and…read morekitchenware. I scored several wine glasses for $1 each. They give 10 percent off to healthcare workers and educators too, everyday and 20 percent off to everyone on Thursdays.

Love to give back and love to buy items that people throw away. Employees are there but not…read morepersonable. Selection varies but at a great price.

I love Ethan Allen. Ask for Sam Norman, he is THE BEST. He came to my home and I left everything in…read morehis hands. His honesty, understanding, patience, experience, knowledge and intuition and understanding of interior design far exceeded what I expected. He is TOP-NOTCH, and knows his stuff, and how to put it together. I am a former designer and working with him was a wonderful experience. Phyllis Cave

I purchased a leather sectional couch + x2 leather chairs from Ethan Allen about 3 years ago. The…read moremexican-made furniture is absolutely terrible quality even though they charge a premium for this junk. The sectional couch cushions are "peeling" leather in certain areas & the leather dye is easily wearing off 3 years later. I contacted customer service via email, naturally they blame "environmental conditions" due to the crap quality & leather they use. Look to Restoration Hardware if you want anything decent. See attached pics.

WENT to return an item and the manager and checkout person were both rude. there's such a big deal…read moreon the website about easy returns and it was not easy or friendly...and that was with a receipt. no reason to give an attitude

Fun shopping! Tons of choice and generally a cool experience with all sorts of bric-a-brac and many…read morestyles of furniture and frames! The staff is top notch; helpful and quite fun. There are always folks spending money. Review: 5

Every damn thing they had in their showroom, they didn't have in stock and their useless salesman…read morein the fuller rd store, had no clue when they would get any or if they ever would. Terrible place to shop. Don't go there! You won't regret going elsewhere to shop. Oh, and thier ads say they have appliances. Nope not one appliance.

Super helpful and ease of ownership helped load my purchases and ensured I got home safelyread more

I had an amazing experience at this location. Mel helped me get a great deal on a 4K mattress. She…read morewas very helpful and attentive to my needs. I'd originally come to check out the purple mattresses but I didn't love them. She navigated me through their other luxury mattresses to find one perfect for me. I have never purchased a luxury mattress before so I wasn't even sure how to describe what I was looking for. Mel got me a great deal and the delivery was free and seamless. Dominic was the delivery man and he was right on time and got my mattress exactly where I wanted it to be. I will definitely be back for my next purchase!

Purchase a chaise sofa in Sept and it was delivered early in October. Just after the delivery…read morepeople left, I noted a 2 foot long possible cut in the cushion fabric - not deep enough to see the stuffing, but an obvious issue. I contacted R&F and sent in photos as requested. A service person arrive at my home a few weeks later but had been given incorrect information - could not fix the issue. It is now almost the end of December and I am unable to reach anyone to obtain a resolution. Numerous calls have been made and I have been told everything from "the replacement is not ready yet" to "your case was closed". So here I am going into a second major holiday with a defective piece of furniture. SERVICE IS HORRIBLE AND UNRESPONSIVE

Had aspired to buy new Stickley for years. My in-store experience and impression was fantastic, but…read moremy $4K+ chair came with a very poorly executed upholstery and pillows. I shared pics and concerns on line and someone quickly responded. Sales rep Sharon conveniently called me outside of the email chain to share her mutual feelings of the subpar appearance outside of the documentation of email. Ultimately, they only offered to put some extra batting in the cushions. I wasn't looking for a return or refund, but I think replacement cushions is a realistic expectation when they don't match the floor model or online appearance.

I haven't received my furniture yet but I wanted to send a shout out to Patrick who was ever so…read morepatient with me as I looked for a dining set. He went out of his way to find what I wanted (going so far as to call the company after they discontinued the table I liked). As we selected chairs his attentiveness was obvious as he listed to my concerns about wear and handprints etc. Patrick also beat every local competitors prices so don't hesitate to visit Stickley for your furniture needs!

Neat furniture and home store. Their decor for the Christmas holiday, is green, red and beige…read morecolored. Their displays are nicely placed around the store, which seems an industrial relic with metal beams in the middle. They offer items one would search for a while, like beds with top posts, chandeliers, very nice bar ware and lounges, a couch section and settees. Their wood furniture is large. Excellent variations on cloth, towels, XL carpets, mats, pillows and lounge seats. Their kitchen items are near the cash register. Review: 4

Maybe it's my own fault, but I signed up for an event at this store called Design Class: How to…read moreStyle your Tree & Mantel and was shocked at how bad it was. I really enjoy home decorating, and as a busy full-time working mom, I thought this would be a fun Saturday morning self care activity and hoped to pick up a couple new tips for my holiday decor. I arrived a few minutes early and waited in the cold (in full view of the staff) until they unlocked the door. I was told to put my stuff down and do a little "pre-shop" before they got started. Then the "teacher" basically asked what we (myself and 3 older ladies who came as a group) wanted to learn. I explained why I signed up and she started walking us around the store suggesting items we could buy. I gave her a few minutes, but after a while I explained I wasn't there just to shop, and asked if she would be teaching any design tips. She acted like she had no idea what I was talking about, so I showed her the class description. She was still confused so then she asked another employee to help me, as if I was asking for something special. I finally left because clearly they had no knowledge to share and I had just wasted my precious little free time. Calling this a class is comical. It was a total disappointment!

Very expensive. Not super helpful in explaining what went wrong. They fix it. At a high price…read more Pleasant staff. All trying to sell.

Fine customer service experience and excellent product. Found that required booking the home visit…read morewith Evan to confirm which style worked best for us and finalize the quote. Was a little challenging just because that visit requires a refundable deposit and I was trying to compare prices with competitors. But Evan was a great listener and suggested a different product than I initially thought I wanted, understanding the style and function goals I explained. I am so happy with the end result. The installation team were not vaccinated, but graciously put on masks after I asked, since we have unvaccinated kids in our house. Very positive experience overall.