Nice DSW, neat, clean and organized. Easy to find sizes. Lots of options. Plenty of parking space.read more

Hey Shoe Lovers! If you're like me and obsessed with boots,…read morenow Is a great time to head to DSW. Be sure to check the sale section for boots. Boots!!! I especially love that DSW carries Sorel boots. My latest pair is a lightweight boot that feels like a running shoe. It was 20% off on the sale rack but there's a similar version on the floor boot section that is newer and not yet on sale. Sales and deals: While the sale section here is not as big as other locations, like schaumberg, you can still find some great deals in the sale shoes and other Winter wear right now. Staff: The sales people are really helpful in answering questions and placing an order to ship if needed. Social distancing and masks required in the store and there are tables to leave your "try ons." Coupons: And don't forget your DSW discount if you received a coupon in the mail. I found out that these don't always transfer to your account and you have to have the mailer in order to get the additional discount. Store hours: Also be sure to check hours online. The Arboretum seems to have different hours depending on the store, as I found out this past week. Parking: Plenty of free parking here, especially now, close to the store entrance. The Arboretum is a great place to take a walk outside.

I need them to fix of a good pair of gym shoes. I've driven past this place 1000 times and finally,…read moreI stopped in. I met with Shannon, who was very polite, and she helped me picked out my pair of gym shoes. The pricing was not the same as buying shoes at Kohl's. But neither is the quality. I paid 140 something for my gym shoes and I love them.

Dick Pond in Hoffman Estates has been mine and my partner's go to running shoe store! The staff is…read morealways knowledgeable, kind, and helpful in finding the perfect shoe type and size for someone looking. They will ask you to brung in your old shoes to see where they are worm down as well as watch you run on the treadmills before making recommendations. They tend to have a variety of top brands as well as colorways. They have a total of (5) locations so if something is not at the store you are at, they can look up if another has it in stock. On top of selling shoes, they also sell clothes, gels, socks, gear and even have local running group information posted when you walk in.

Great selection of merchandise. Friendly associates and clean store. I had to exchange a set of pjs…read moreI bought a week ago and they were very professional about it. No issues.

The worst store and the worst stuff, especially the manager, the old man, go to relax if you can't…read morework, they should change because he is not nice and he can't work!!!! Zero star especially for manager, keep working the same way!!!

It has been a few years since I reviewed this Duluth location. I had to share another review…read morebecause right now (January) is a perfect time to visit and check out their clearance section and sales. Like many stores wanting to move merch out before new items arrive. Many items are priced aggressively, like 70 percent off, while some are 40 percent off. It's kind of a fun time too because there are Winter and holiday items priced low, but new merch for late Winter or Spring are just in and regularly priced. Clothing and apparel here is superior quality and made for long time wear. Last year, I found a women's belted trench coat here on sale for under $40 and I am sure I will have it for life. I must have been asked several times if I needed help finding anything and the store personnel are always friendly and helpful, without being aggressive. Bonus for being pet friendly, and having clean, spacious dressing rooms and customer restrooms on-site. If you bring your pups, It's a nice area to walk them outside, before or after you shop too.

I am genuinely upset writing this…read more Half my closet is Duluth Trading Company. I've defended this brand, promoted it to friends, and spent years being a loyal customer. Today, that meant absolutely nothing. I sent my daughter money through Venmo to buy items for me. When I went to return them, the store refused to refund my card or offer any kind of reasonable solution -- even after I explained that my daughter now lives in Columbia, MO and I was just trying to avoid the ridiculous hassle of shuffling money back and forth. No empathy. No flexibility. No effort. Just a cold, policy-over-people "no." What should have been a quick, human interaction turned into a frustrating, disappointing experience that left me feeling completely dismissed as a customer. After years of loyalty, Duluth didn't just lose a sale today -- they lost me for life. Extremely disappointed.

The store has an old-school vibe. Michelangelo recommended an orthotic for hallux limitus, and it…read morehelped. Many thanks!

Fabulous service and great follow up. He Is very thorough and if you look at his website you will…read moresee that he is incredibly creative and can make works of art out of Birks - Who knew?!!!

Having a LL Bean in South Barrington is so nice and convenient! The store is very large and has a…read moregreat inventory within all offering departments. I visited to look at their shoe department for a holiday gift. Don helped me and I could not have nicer things to say about him! He got me a variety of bean boot styles, heights, and sizes to try on to truly see which I liked best. After my research was complete, he found us back in the store to have me try one more boot that had my preferred size, width, height, and was on major sale! He never applied pressure for me to buy and actually recommended I put it on a hold if I wanted to think about it. He made sure I was well informed of my options and went above and beyond for me. I ended up coming back Sunday and bought the boots! LL Bean has some great products where I've bought blankets, flannels, sweaters, and slippers previously but Don's service was some of the best I've experienced in a while.

Yesterday my wife Jenny visited her favorite clothing store and purchased some slippers and a…read morehoodie pullover. Today she realized that she was missing one of her earrings, so we looked all over the house, but couldn't find it. After thinking about it, she thought that she might have lost it when she tried on the sweater in the fitting room, so she decided to go back to the store to find out if anyone had found it. After looking in the dressing room, she was offered assistance by an employee named Cathy,. After explaining her problem, Cathy told her that someone had found her earring late yesterday afternoon, and that it had been secured for her. We are very grateful for the help from Cathy and whoever else had found her earring! Thank you SO MUCH! John & Jenny

What a beautiful store! I loved all the great suggestions on trends from the stylists working…read morethere. I also happened to get the best pair of jeans ever from this store. Can't wait to bust them out!

This is my go to store in my go to location! The very best sales staff and they've expanded. More…read moregreat clothes for you to chose from! Join the rewards program and get postcards with dollars off your purchases.

The ladies at the front desk last week were so kind. They helped my mom with an online order. They…read morewere actually the ones who brought it up because she didn't find the jacket she was looking for. Very helpful option.

Lovely store, beautiful merchandise, and amazing service, particularly my recent experience, very…read moreprofessional, but yet very understanding, and willing to help in my request, went above and beyond. They excel in casual, dressy, and business! This is my first stop whenever I have an important event or need new business clothes. A great adventure in styles...awesome sale items always available. Such a large variety of clothes. An array of styles in all sizes at affordable prices! I love a store that puts customer experience first! Clean store, convenient location! that's what will keep me coming back to this store. Thank you!

This Burlington location has been around for years, so I'm honestly surprised I'm the first to…read morereview it -- but here we go. It's is a very large discount retail store with inventory across many categories, from clothing and accessories to home goods and personal care. It's comparable to a Ross or TJ Maxx. I enjoy shopping at stores like this because you can usually find solid bargains if you're willing to look. They carry a wide range of fashion styles at reasonable prices. Most items feel fairly unique -- you're not typically seeing racks of the exact same piece. At most, there might be a couple duplicates per size. So how does it compare to Ross or TJ Maxx? For clothing, I like Ross & Burlington's prices and selection. Burlington carry a good mix of styles and sizes. However, for skincare, personal care items, and casual jewelry, I prefer TJ Maxx. And for home décor, HomeGoods is still my go-to because they offer the widest variety. One thing Burlington does especially well during the holidays is gift wrap -- they offer extensive selection of wrapping paper for $8 -10 and these some of the largest rolls you'll find for that price! Now for the part that makes me cautious. About a year ago, I returned an item on behalf of my mother that was past the 30-day return window. The associate processed the return without clearly explaining the outcome beforehand. When I looked at the receipt, I saw that we were credited less than half of what was originally paid. I asked why, and she explained that once an item is returned past 30 days, the store credit / refund amount is at the store's discretion and may be significantly reduced. I understand that businesses have policies. However, I looked carefully at the signage, the receipt, and the posted return information at the register, and nowhere did it clearly state that late returns could result in a drastically reduced credit at their discretion. I even spoke with a manager, who confirmed this was corporate policy. That's fine -- but it should be clearly communicated and disclosed BEFORE completing the transaction. Had I known we would receive less than half back, I likely would have kept the item for my mother instead. We didn't need such a lowly refund. But once the return was processed, it couldn't be undone. I had return-remorse and would have preferred to not essentially "pay" the store more than half of what we originally paid to TAKE BACK inventory. I would have just kept the item instead if I was offered a choice and was told ahead that I'm getting only $3 back because for that price, I'd just keep the item and find a use for it. That experience didn't feel transparent, and it left a bad impression. Since then, I've recalibrated my expectations. I still shop here occasionally, but I'm very mindful of return timelines. I have noticed that they now display clearer signage near the checkout explaining that late returns may receive reduced credit/refund, so that's definitely an improvement in communication. Overall, this is still a solid place to hunt for bargains, especially for clothing and seasonal items. Just be very aware of the return policy and timelines so there are no surprises. A couple additional tips: There is a fitting room area toward the back of the store, but it's often closed. There's a sign directing you to the fitting rooms near the front entrance, somewhat hidden behind the purse section (see photos). It's a small setup with two adjacent rooms, and you're limited to six items at a time. Depending on the day, there may be a wait. On my most recent visit, I chose not to wait and brought items home to try on instead. Bonus tip: If you register your phone number in their system, you get an additional 15 days for returns (a total of 45 days). They can also process returns using your phone number without a physical receipt. There isn't a points rewards system, but those are the main perks.

From the owner: Head to Burlington, your deal destination! Spring is here and the savings start now. Be sure to…read morestay on trend this season when shopping for ladies, juniors, plus, kids, and mens. Finish off any look with name-brand handbags, shoes, or beauty so that you're in style from head-to-toe! Also, don't forget to browse our home selection where you can save BIG on décor, luggage, and more! Head in today to find deals you can't miss now!