I've had an oissue with a banging noise for over 6 years. I've taken it to numerous places over…read morethose 6 years and it's always "no trouble found". Chris at grease money found the problem and despite many set backs and frozen bolts. He got the job done! So grateful he never gave up! No more banging. If I could give them a higher mark than 5 I would. It's a pleasure doing business with a company and employees who care! Larry Walsh Sr

Update: The business responded after my original review and asked me to bring the vehicle back in…read more However, I had already given them multiple opportunities to address the issue. The vehicle was in their possession for over three weeks, and when it was returned, several of the same issues remained unresolved. I even brought it back the following day for an oil leak that was still not corrected. I have since obtained an independent inspection indicating that some of the services I was charged for were not performed or could not be verified, along with additional concerns identified after their repair. At this point, I am no longer comfortable returning the vehicle to the same shop and am pursuing formal complaints and small claims. Update: The business responded publicly asking me to reach out, however I have already contacted them multiple times (including emails sent on April 7 and April 10) and received no response. I am still waiting for a resolution. paid $3,087.65 for repairs that, according to a licensed mechanic's written inspection, were not completed. My vehicle was in the shop for over three weeks, and I was charged for a CV axle replacement, tire replacement, and tire services that were not actually performed. The vehicle is still leaking oil. They also missed repairs like the serpentine belt and wheel bearings. If said work was actually done they wouldn't have missed the wheel bearings, and serpentine belt while they had the engine apart and while apparently replacing the left front CV/axel. Which I would have happily paid for. I have reached out to the business to resolve this and have received no response. This has been an extremely frustrating and costly experience. I would not trust this shop without verifying all work independently.

My daughter thought her check engine light was on, so she brought it to Christian Brothers for a…read morediagnostic test. So we left it there and got a call about 15 minutes later saying it was just her tire pressure light. They could've easily charged her the diagnostic fee and she wouldn't have know any better, but they didn't. Very honest, and they just earned a lifelong customer. Highly recommend!

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

First time I had them change my oil in my BMW they damaged my oil pan and I had to get it replaced…read more It was expensive because I only use OEM parts. This time I asked for them to put the proper tire pressure, which was 32 psi in the front and 35 psi in the rear tires. I had to drive a few miles after resetting it so it could measure it. I had to go right back to them b/c my front tires were at 28 & 29 psi and my rear tires were at 29 & 32 psi. Of course, they said they would take care of it and now my fronts are at 29 & 37 psi and the tears are at 32 & 41 psi. These guys are nice but their work is poor!

I would NOT recommend the Valvoline Riverview location. During our visit, they damaged our vehicle…read moreand refused to take any accountability. We came in for a routine oil change and tire rotation on our SUV this past Sunday. Three tires were completed without issue, but on the last tire we heard loud, abnormal noises while they were working on it. It clearly didn't sound right. They ended up forcing the tire off and stripped the lug nut studs to the point they couldn't even get one of the lug nuts back on. Multiple employees kept coming over to look at the wheel, yet no one communicated with us about what was happening. After over 40 minutes, we were finally told something was wrong and were sent to Mavis for repairs with one lug nut in our hand the could not get back on the tire. If they were able to get it on the tire I don't believe we would have been informed at all. At Mavis, they replaced TWO broken lug nut studs and told us they OFTEN get customers sent over from this same Valvoline location for the same problem-- which is very concerning. It tells me Valvoline is the PROBLEM. We contacted the area manager with our $135 repair bill and were told they would not reimburse or refund anything. They only acknowledged one damaged stud at first, even though two were broken. Our vehicle had zero issues before service, and we literally heard the damage happen while they worked on it. I wouldn't be upset if they just took accountability for their mistake. I have lost all their trust. They were quick to suggest the damage may have already existed, but if that were the case, why did we hear the stripping noise while they were working on it? And why did they wait so long to tell us there was a problem? The area manager also stated they would force the tire off to complete the service; however, if a tire is not coming off properly, it should not be forced--especially if they cannot fix the resulting damage. They should have simply stated they were unable to complete the service due to the issue with the tire. We would have been far less concerned if that had been done. What should have been a simple oil change and tire rotation turned into a $240+ expense because of their mistake, and they refused to take any accountability. If they can't perform tire rotations without damaging vehicles, they shouldn't be offering the service. Customer beware -- if something breaks while they're working on your car, don't expect them to make it right.

Great Service and Quick! Very professional group I have been using them for multiple cars and…read moretrucks over the years (Ford and BMW)

We have been coming to this shop exclusively for a couple of years now…read more They have always been fair and honest with their repairs and recomendations. We have had work done on all of our family cars here. Air conditioner repairs, brakes, oil changes, radiator, purchased tires, and most recently had a flat repaired. We appreciated them letting us know it was a small leak and not advising us that we needed a whole new tire. My daughters radiator repair was minimal too, when the other shop she went to recommended major repairs. We trust and value having this location in our community. When you find an honest, courteous, full service repair shop , stick with them.

Very good experience Good service…read more Knowledgeable team Proper recommendations I became permanent customer

Always great service technicians are friendly always explain and show everything. Def my go to placeread more

Jose is a cool dude and he's patient with the customers. I got my tire serviced quickly and…read moreefficiently.

Yea last time coming here. 1st time $250 for tire & now I came for oil change and they consistently…read moretry to up sale me for 2 new tires. After I said no the 1st time, leave it. It's not in my budget. Unless you paying for it, stop offering! Then going to hang up on me mid sentence cause I'm explaining why I can't afford it. Then you shouldn't have asked again!

This has to be the worst tire change job ever! They scratched both my rims on the two tires i had…read morechanged taking the weights off. I have had tires changed before and not a scratch. Firestone train your techs better this is just piss poor work. I should have known better when they said they could get it done in an hour. So disgusted by this thanks for ruin my rims!

Brandon the employee and that location is horrible. poor service and they tamper with vehicles to…read moremake money. DO NOT TRUST THEM

Great service. Love the feedback on work needed. Waiting area needs work but overall good prices…read moreand wait times manageable.

I had my car tires rotated and the service was excellent. It was done in a reasonable time and at a…read morefair price. Thank you for the great service.

It was so wonderful to not have to leave the house and have Chris and Steve come and do my oil…read morechange, tire rotation and basic service. I highly recommend them. They were punctual, timely and did a great job for a reasonable price!!

What a great business! Chris and Steve are amazing. I had a hose bust on my car and reached out to…read moreCommunity Automotive Repair. Spoke with Chris, and he had Steve in the area. Steve came out, took care of my repair and hand me back on the road in no time. Wonderful people, wonderful business highly recommend reaching out to these guys. Thanks again, Chris and Steve!

I needed and oil change and thought I would find a place closer to home than Brandon Ford…read moreyesterday. I usually go to Brandon Ford....they do a great job, but it can take a little while, but it costs no more than $30. I paid dearly for that decision not to go them or find a Jiffy Lube. The Havoline place is next to East Coast Pizza in Riverview and is a small building. The cool thing is that you don't even get out of your car...you drive right in and they do everything while you wait in the car and get you in and out pretty quick. That's where the good part ends. You find out quickly it's VERY expensive. For a Synthetic Blend (2nd tier of oil), it was normally $58...if you have a car...if you have an SUV, it will be more. So, they offer a $10 off coupon on their site, or Veteran/Military Discount. They change the oil, clean your windshield and give you a couple small fragrance clips for your vents. I didn't see them top of the wiper fluid, brake fluid, or even check the tire pressure to put air in them like most other places. I won't be going there again so let that be a lesson learned. If you are SOOOOO rushed for time, this place may be right for you, but expect to pay out the nose. It's interesting how the prices are not posted before you drive in....only after you have driven into their bays. It's so funny how the guy was telling me that the top tier which was like $85 was best for.......any car. Not a great salesperson actually as he just kind of looked around as he spoke as if he had the entire spiel memorized.