I want to take another moment to highlight just how incredible Javon is at Firestone. Every single…read moretime I come in, he reminds me why I trust this location above all others. His customer service skills are beyond incredible, he doesn't just fix cars, he restores faith in people. Javon has a way of making a stressful situation feel manageable. He explains everything with patience, gives honest guidance, and always looks out for what's best for me not just mechanically but financially too. That kind of care is rare these days. Because of him, I proudly carry a Firestone credit card and wouldn't dream of going anywhere else. I even tell my family, friends and coworkers that if they need work done on their vehicles, Javon at Firestone is the one to go see. He's that trustworthy and dependable. I truly value his opinion and advice on what is need to be done to my car. He is a true example of what customer service should be, and honestly, he should be running his own store at this point. Firestone is lucky to have him, and customers like me are fortunate to be helped by him.

I was shopping around to look for tires and I called as well as walked in and said I would like to…read morepurchase three tires and a lifetime wheel alignment. I went back to this location from a previous years and still received great service. I was also advised of the recent upcoming coupon that would additionally give me $100 off so I took advantage of that. The value of purchase was pretty much the same as I would be able to get the tires from tire rack.

Jesse and Trey were very efficient and pleasant! As a first time customer, I was greeted with a…read moresmile and a cold bottle of water, information about the process, and education about my vehicle. As someone who typically gets my oil changes at a place where I have to drop off and wait for far too long, this was the best fit into my busy life. Will definitely be back!

Came in with my truck on a Saturday and was helped by Seth and the crew. Nothing but positive…read moreattitudes and awesome vibes from these guys. Work culture is great they seem to really enjoy each others company and have outstanding customer service. I'll be avoiding Firestone from now on, take 5 take my money !

Tried them a year ago on recommendation of a neighbor. Though came in time it was over 20 minutes…read morewaiting until staff took my car Missed the shuttle and wound up sitting their for the duration The keurig machine is ok and seating is ok if you don't mind the drone of the price is right from the 70's Tried again and brought a ride this time. Arrived on time but the service manager couldn't stop his task for18minutes while my wife was waiting before me and then disappears into the office. Only after someone else came out did they take my information. The safety report is not up to standard No mention of fluids other than oil fill. No mention of the wipers. .If it wasn't for brakes it would have been less expensive and more thorough st an express lube

I highly recommend Grease Monkey to anyone looking for a competent and trustworthy auto repair…read moreservice. My Chevrolet 1500 truck would not start, and two other repair shops spent a combined eight months trying to diagnose and fix the problem without success. Frustrated, I finally had the truck towed to Grease Monkey. From the start, the check-in process was quick and easy. Joe kept me informed throughout the repair process, explaining the progress and what they discovered was causing the issue. They were able to diagnose and repair the problem, and my truck is now running great. If you're looking for honest, professional service and clear communication, I highly recommend Grease Monkey.

Always great service. Very honest and use quality replacement parts. Have used them for many…read moreyears and always satisfied.

I have had a few vehicles serviced at this shop. I like how the estimate is sent over via email in…read morecase I miss the call from the shop. I just had $780 worth of work completed, and one issue I had (jammed hood latch) was resolved at no cost. I really appreciated that. I would recommend taking your vehicles to this shop

I just had an oil change on my truck at Mavis of Gibsonton, Florida. The charge was $155.71…read more.. Needless to say, I got extremely mad at the charge. I asked why so much; the service manager told me it was because the oil was synthetic.... I was never asked what type of oil I want. I sure as heck wouldn't have asked for synthetic oil. While I was there, I overheard the service manager quote a lady $777.00 for a new alternator for her Nissan Altima; he had just finished telling her that he receives a commission on what he sells. I just finished replacing a catalytic converter on a 2018 Nissan Altima, and in my opinion, that job should be far cheaper than the quoted price. Mavis just lost my wife and me as customers. We had nothing but praise for the work we had done in the past. Never again will we use Mavis. The store is very close to our home; it was convenient for us. Not anymore!

Had some noise while traveling down interstate and stopped to have it checked out. They were very…read morefast and helpful. Did a great job. Thanks.

My car suddenly started puttering and shaking, and I didn't feel safe driving it. I called, and…read morethey were able to squeeze me in the same day, which I really appreciated. They kept me updated throughout the repair, and they had my car fixed and ready the same day, so I didn't have to worry about being without it over the weekend. If you're looking for a shop that's honest, responsive, and gets the job done, I'd definitely recommend them.

I am writing this review based on a recent, disappointing experience with Leisure Automotive. I…read moredealt with Bill, who informed me that my car had been inspected and that the timing belt had broken. He claimed I "won the lottery" because there was supposedly no engine damage, despite the fact that a belt failure on a Honda V6 almost always results in the valves hitting the pistons. Being skeptical, I performed my own inspection. I had personally installed a new OEM Honda timing belt only four months ago and was confident in the work. When I pulled the top timing cover, I found the belt I installed was still perfectly intact. There was no evidence of a snapped belt, a seized water pump, or a failed pulley. I was charged over $1,100 for a timing belt replacement that clearly didn't happen. Based on the symptoms, I believe the actual issue was a simple fuel pump fuse--a repair that should have cost less than $200, including diagnostics. I have recommended Leasure automotive to over 100 people over the last 20 years because I believed he was honest and above board. I actually started working on my own cars in 1979 specifically because a mechanic ripped me off back then; it is a shame to see a shop I trusted for so long compromise their integrity like this. I am sharing this so others can be aware of my personal experience.

These guys are great! Alex gave me a quote $150 less than Shephards in Bradenton and pulled my car…read morein and knocked out the job 1hr12 faster than Shephards. Great work with OEM parts and kind folks. Will be back for all my services. Thank you Alex!

My experience with this establishment happened a few years ago. Me, being a new RV'r brought my…read morerig here because it needed anti sway bars. Besides being charged $4000.00, I also noticed my jewelry missing from a metal storage box I had in my drawer. On the receipt it says, not responsible for missing items. Now I know why it says that. I guess you live and learn.

The folks here are the most trustworthy I have met and keep their promises…read more If only the darn dealer can do it they will tell you. Good news is they can do almost everything. If you like Enterprise approach they can also give you a ride if reasonably nearby. Good local franchise of a reliable business.

The electric system in my Toyota Avalon went dead. The AAA roadside service replaced the battery…read morefor $200 but it still would not start. Then AAA dropped it off to Christian Brothers in Valrico, Florida. They tested it and said it needed a new Starter Switch and new Alternator and they charged $2093. Then they said the radiator was leaking and needed to be replaced for $1300. So I drove it to the Auto Clinic of Brandon who told us they get so many people who have had similar problems with the "Christian Brothers". Auto Clinic of Brandon said that the "Christian Brothers" CHARGE HIGHER PRICES THAN A DEALERSHIP!!! Plus, who knows if I really needed as many repairs to fix the electric as they say I needed. Maybe it was just the electric switch and I didn't need a new alternator. I trust Auto Clinic of Brandon. They are the most honest repair shop in town! SO DON'T BELIEVE THE OTHER FIVE STAR RATINGS, THEY MAY BE FALSE.