If I could leave zero stars, I would…read more I chose this shop because of their great reviews, but my experience was incredibly frustrating. TL;DR: Booked an appointment and was told my car would be inspected the same day. No call. Followed up myself and learned the car hadn't even been looked at. Promised a pickup call -- never happened. Showed up before their posted closing time and the shop was already closed. Had to pay for Ubers and rent a car for the weekend. Their explanation? They forgot to call and closed early because "it was time for some beers." Still forced to pay the diagnostic fee unless I continued doing business with them. Avoid. -------------------------------------------------------------------------------------------------- On Monday, I booked an appointment for Thursday and was told by Paul that my car would be inspected the same day I bring it in. I did not get a call on Thursday. When I personally followed up the next morning Friday at 11 AM, I was told the car hadn't even been looked at. Later, Paul finally called after lunch (1pm), only to say the vehicle wouldn't be ready until Monday. I made it very clear that I needed my car back this same day (Friday) and I would come back Monday next week to drop it off. Paul said he would call me when it was ready for pickup. 3 PM - No call. Multiple calls from me - no answer. Text - ignored. By 4 PM, I paid for an Uber and arrived before closing. The shop was CLOSED. Online and on their site it says they close at 5 PM. Because of their lack of communication and negligence, I had to rent a car for the weekend and spend extra money on Ubers. On Saturday, Tyler called and repeatedly apologized, explaining that Paul "forgot to call" and that they closed early because - direct quote - "it was time for some beers." So I was left without my car... because of beers. Unbelievable. He also said I can come by and pick up the car after paying during their limited hours. When I spoke with Tyler in person, he repeatedly said everything was "out of his control." And in order for me to receive my car back, I HAD to pay for the diagnostic fee. Paul was put on the phone, and instead of sounding apologetic, he sounded irritated that I even questioned the situation. His only offer was that he would waive the diagnostic fee IF I returned Monday and continued doing business with them. Why would I trust a shop that: * Doesn't honor appointments * Fails to communicate * Closes early without notice * Prioritizes drinks over customers It's clear they recognize their mistake. They admitted they forgot to call, explaining that they were tired and closed early for beers without calling me. However, despite acknowledging this, they were unwilling to work with me on any adjustment or resolution regarding the diagnostic fee. If you value your time, money, and basic communication, go somewhere else.

This place has provided nothing but excellent service at a reasonable price.... very pleased to…read morehave them handling my car care

I was referred to this mechanic shop by friend who uses them for his auto work…read more Took my 2025 Lexus NX 350 in for 20000 mile service. Josh and Matt were extremely helpful and very considerate. Price was very reasonable compared to dealer pricing. Work done is reported to CarFax so work done is part of accessible record of maintenance for warranty as well as record to access by someone buying the car in future years. Would highly recommend.

I'm a young woman, so auto repair shops are a bit out of my comfort zone. I found this place with…read moregood reviews and stopped in to get my headlight bulbs replaced. They took care of it in under 5 minutes, only charged me for parts, and I was on my way (with more air in my tires for free!) in about 10 minutes total. So appreciated!

I'm finally satisfied that I found a garage that not only does the job right but has integrity. I…read morecan only say I had a warranty dispute and not only did they stay with me thru the 3 week process but also did a fabulous job on an extensive motor tear down . My truck has been running smoothly for months , don't hesitate to come here for all your auto needs .

I've been having my cars serviced at Hi Tech for years as it's a shop you can trust. And I'm very…read moreparticular with my car! Thanks Hi Tech!

Mike was so helpful! I had some battery issues and AAA kept telling me they couldn't honor the…read morewarranty. I came here and Mike help me sort it out. Great customer service and always going the extra mile to help.

I spend 2900 dollars and wait for my mini for 6 months for him to tell me that I have to get…read moreanother engine Ridiculous !!!! Waste of money and time They do do the right things at the beginning and then customers have to pay for his mistakes And I'm not the first Report this people.

I HIGHLY recommend this shop! These guys are the real deal--honest, fair, professional, and they do…read moreGREAT work without all the BS, games, or unnecessary nonsense you sometimes get at other shops. They treated me right, took the time to explain everything, and did an excellent job on my Honda Odyssey. Most importantly, I felt like I could trust them with both my vehicle AND my wallet--which says a lot! Thank you, guys, for all your help today! I truly appreciate the outstanding service and professionalism. I will absolutely be coming back and recommending you to anyone who needs honest, reliable automotive work. If you're looking for a shop you can TRUST, give these guys a call! You won't be disappointed!

Scheduled it almost a week ago for an oil change, dropped it off at 7:45, it's 4:00 and their not…read moredone yet. How many people that didn't schedule did they move in front of me? 8 hours and still not done! I've been coming here for 8 years, but I think it's time to find a new shop.

AAA is a one stop, do it all, auto repair service. . I have an older nissan 300zx where everything…read morejust stopped working. No a/c- defogger-blower no air flow, also no front or rear working wipers and the power mirrors stopped working. AAA came to my residence and Mike ran diagnostic testing while working on my driveway floor. After removing trim panels and checking every fuse box,and switch inside and outside of the car, he found the problem and ordered the part. Once the part was received it was installed and everything was reassembled. While there he also changed my oil and filter. The repair cost was reasonable compared to the labor time it took to find and resolve the problem, remove all the needed trim panels and reassemble all the parts in a very professional manner. AAA is now my go to Auto repair service center

I can not say enough good things about Mike & his team (his wife), they were professional, ethical…read moreand reliable. Called him to come do what I thought was a simple battery swap, it turned out to be a little more problematic than that (typical Chrysler) but Mike kept me informed every step of the way and didn't just throw parts at the problem to see if that worked he took his time to get to the root of the problem on our Jeep Grand Cherokee, the best part is he does this all from where ever you are so I was able to keep working while he worked on our Jeep. Way cheaper than going to any dealer and such a better value as you get to talk to the mechanic working on your car so you stay informed every step of the way you aren't just guessing if they are working on it they are working on it. If you are in the need of a mechanic I highly recommend giving him a call. you will not find a better more honest mechanic. I wish I could give him more than 5 stars.

Over Priced. Went to Ybor and got a quote for half the price they wanted to charge for a dimple…read more Close to 600$

Great service and great people. Really take the time and work with you. Definitely will be my…read moremechanics from here in out.

Super attentive & quick service! As a girl it's no fun taking my car to an auto shop but my husband…read morewas working so i had no choice. They're placed behind the green smoke shop on 301 not too far from me. I was greeted in a friendly manner and waited inside their air conditioned room. They're also Dominican so i felt at home like my dad one of my uncles! So glad i found this place will definitely be back!

Friendly, reasonable cost, and quick service! Will be returning in the future. No issues in regards…read moreto the maintenance and tasks i needed performed.