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    Take 5 Oil Change

    3.0 (4 reviews)
    Open 9:00 am - 6:00 pm

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    7 months ago

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    Victoria S.

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    4 months ago

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    Victoria S.

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    10 months ago

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    2 years ago

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    Jiffy Lube

    Jiffy Lube

    (47 reviews)

    I went in two days ago for a basic oil change and rock chip repair. The tech, who was also the…read moremanager, insisted that I needed to have $1,000 worth of work performed on my car...which is a lot for a Subaru Outback that's only three years old. I said yes to some of the repairs, but when I tried to say no to others (a new battery, for example), the tech pressured me into it, saying that my car was most likely going to break down and leave me stranded if I didn't replace the battery ASAP. Feeling uncomfortable and stuck, I paid for it all. Now, two days later, my air bag light is on. I called the shop to ask about it, finding the timeline to be a little funny (since they'd just worked on my car two days prior and made no mention of an airbag issue). I spoke to the same tech/manager, who claimed it couldn't have possibly been related to the services they performed. Fine. It is what it is. But, since I had him on the phone, I told him how I felt frustrated, overcharged and taken advantage of two days prior. He condescendingly told me that I "was a big girl" and "should learn how to say no." Even though I'd told him "no" just the other day! He then had the audacity to backtrack and tell me how he respects women and treats every customer equally. But, if the tech/manager truly respected women, he would've listened to my concerns and not told me to be a "big girl" and learn how to say "no." True respect would've been to accept my initial "no" and move on. He apologized, but it was more of a "sorry you feel that way" apology, not a genuine "how can we make this right" or "how can we do better next time" apology. The airbag isn't even why I'm upset--I'm appalled by the tech's sexist remarks and the fact that I was pressured to buy a battery I didn't want--after I'd said no. Update: I spoke to a gentleman at the Jiffy Lube's corporate office. He expressed genuine concern and stated that he will personally visit this Jiffy Lube location to offer training/guidance to this tech/manager. While I am still dissatisfied with how I was treated at this particular location, I do feel that Jiffy Lube corporate did their best to make this situation right.

    Killian was amazing a until power tripping Brooke started talking down to him and the other techs…read more She tried to over charge for an oil change and continued to yell across the bay at the other employees. SHE is bar far the worst customer service employee I have ever acknowledged in my life to this day. If you see her run and go back when she isn't there.

    Red Rock Auto Repair

    Red Rock Auto Repair

    (127 reviews)

    City of South Salt Lake

    It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

    This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

    Take 5 Oil Change - oilchange - Updated May 2026

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