I never allow anyone in my vehicle, I had it towed to Gateway Tires for a new battery ..I noticed…read morethat the driver of the tow truck that Gateway uses, asked me to go inside after arriving...between them and getting my car serviced, I had about 5 CDs missing...I'm not sure who got them....but, they were there before .I'm just looking for them, and they are gone!

Cynthia on Summer Ave is the best! Made an appointment,…read moreordered tires ahead of time, everything was done including a front end alignment In less than 3 hours!

Great service! Quality employees with a great attitude. They are always helpful and not pushy on up…read moreselling.

Edward was a rockstar. Took great care of us! Very personable and knowledgeable especially with a…read morenew car we didn't know would be a different kind of oil etc.

My number 1 go to shop for an oil change since 2012. I never had an issue with the service…read moredepartment its always friendly and helpful.

They are always quick and friendly. My favorite Valvoline location to get an oil change.read more

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

The mechanic, also the owner, seems to have a good handle on easy repairs and maintenance but is…read moreout of his league when it comes to anything more complex. In fact, he's pretty incompetent. Too many times he misdiagnosed problems with my car (always at my expense) then aggressively pressured to have unneeded issues fixed sooner than later. Not a good or honest way to do business.

Impressively bad!! Workers all sitting in their cars when I pulled up. They were visibly annoyed…read morethat someone had to assist me. They took one look under the hood and said they couldn't help. (Late model Audi). The shop and parking lot was filthy.

I used to go there for oil changes, but they are what we used to call a Clip Joint. They were…read morecharging me way over $100 for an oil change. Then finding other things to charge me for. The last straw was when the tried to tell me that my one month old battery was in need of replacement. The cheapest wind shield wipers they could sell me were over $40. I won't go back there again. The people who work there are over the top rude.

Quality and service is amazing! I'll always comeback. I'm very grateful. Everyone was super…read moreknowledgeable and professional.

Nakia absolutely did a good, clean and thorough job of checking everything and changed the oil,…read morereplaced the wiper blades and did other minor things that needed attention. She also recommended tires sensor and brake fluid to be changed at a specialty tire place. She was not push but thorough and professional.

In the past I've taken them a '55 Chevy, '56 Caddy, '80 Mercedes 450SL, 2000 Miata, and today a…read morePrius V and been nothing less that perfectly happy with the work and service. Highly recommend!

Recently had my lifted 1995 Ford Bronco aligned here. Firestone Auto tried but said they simply…read morecould not do it and referred me to Stigler. Stigler was able to align a significant pull to the right to within 90% of perfectly straight. After I called them and said it was still pulling a bit, they brought me back in and made it perfect. Prices were very reasonable, and the techs were professional and prompt. The only downside is that they are booked several weeks out, but it was worth the wait. If you have a tough alignment, I can't Stigler recommend enough.

Do yourself a favor and make an appointment; then wait on the confirmation email to make sure your…read moreappointment is confirmed. Darryl and Mensa were great. They were both knowledgeable and thorough in providing great customer service. For the amount of work done to my vehicle the price was decent. I got what I requested and more. I wished they had snacks in the vending machine to make the visit better but it's not that big of a deal.

Tried to schedule a appointment online and was told it was processing. The next day after not…read morehearing from them I called and was told the appointment was confirmed. When I arrived I was told they would not honor the appointment time but I had a place in line. If you can't do online Don't, if you can't confrm Don't, complete waste of And very unprofessional

Adam was a amazing! So kind knew I was in a rush helped me out! He was truly so helpful! Give this…read moreman a raise!

They will not top off your tires if you go after an oil change. They used to do this, but I was…read moretold that "he doesn't want anyone pulling up out front" as I also saw the guy working there yelling. Pretty wild that in cold weather you can't go get your tires topped off where you paid for an oil change. I'll go somewhere that offers this service.

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

The service there is very quick. The men that work there are helpful and very nice. It feels like…read morethey are being truthful and want to help. They referred us to a mechanic that could get to us quicker. They are definitely our new tire place!