i had a bad experience with their work AND the customer service from the manager was deplorable. They cross threaded the bolt in the oil pan so my car was leaking oil, which I discovered a day later on my vacation at the beach. I took it to the local Toyota dealership where the entire pan needed to be replaced since the bolt was hopelessly stuck. When I returned to Take Five, the manager was rude, accepted no responsibility, saying that I must have tampered with their work. He then made a misogynist comment that because I'm a woman I must have been fooled by the dealership. Terrible work and unacceptable customer relations. Never again. read more

This was my first experience of an oil change while staying in the car. The service took less than 20 minutes altogether. The pricing is satisfactory to the service in my opinion too. They also offer a 25% discount to Military Healthcare workers. I appreciated not having an upsell forced on me. The crew was very communicative throughout the process. The Service Tech, Dom was very informative and friendly. I didn't get the name of the other guys but they were all good to interact with too. read more

They were terrible I had to stop them from putting the wrong grade of oil in my vehicle. They yelled at me . They were RUDE . They never called to ask about my problems. read more

Never had an issue with oil leaks, paid them $112.85 for an oil change and now my car is leaking oil. Paying the dealership to fix the damage they caused. Very, very angry. First time there will be my last read more

someone there at Take 5 on Hillsborough Road stripped my drain plug and now I keep losing oil I take it back to them to tell them the issue they said they fixed the drain plug and I'll be good but all they did was add a quart and a half of oil now literally 3 days later my truck read engine oil low add oil my truck has never leaked before I went to them read more

Decided to try out this new oil change place. So glad I did! I won't be going anywhere else from now on. The staff were helpful and very friendly. They changed my oil very quickly. Plus they are the most inexpensive place around! read more

Great service here today. Fast, efficient and super friendly. Izaiah, Dorian , and Randy helped me out today. Gave me options without a high pressure upsell vibe. Top notch. Thanks guys for the service, and the friendly attitudes!!! read more

I appreciate the generosity & friendly customer service i received at the Take 5 here @ N duke street . They good car of me In a timely manner . Plus as a first time customer that really matters . Thank you to all the great staff . Wesley , Ms. Tiffany , & Nigel and for whoever i didn't mention read more

Take 5 Oil Change - Oil Change Stations Near Me - Durham, North Carolina

Awesome service, didn't take but about 15 to 20 minutes and took through every step. And good staff.

Best and nicest service given!! I will be back in 5000 miles or 5 months or if I need any top offs!!! Excellent staff!!

Take 5 is actually amazing. They don't try to up-charge you and the customer service is unmatched. They told us it was less expensive if we bought our own oil and filter so we did and they changed it for us without charge. Added coolant, wiper fluid, and put air in my tires. So helpful and genuine. Don't go anywhere else. read more

Took my truck that I just bought for an oil change, next day my motor was knocking. By Wednesday, it's was so loud. Had. Afew mechanics look at it and listen to it. Was told its the bottom end​ going out. And!! All the oil was gone. I will never go again. Don't take your vehicle to Take 5. Granted, they refunded my money buts that's not going to fix the problem. I can't even make it to work so I can feed my family and pay bills. They don't even deserve one star. read more

Wonderful!! Best service. Super fast and efficient. Very friendly staff, Cordaro was very attentive!

Excellent fast service! Top off fluids added air to tires and wash windows #19616. My new oil change location

This is the second time that I had been to this location and it's the second time that I got awesome courteous and quick service! When it came time to pay, i was short on my credit card balance. The guys and gals there assured me that they understood and in minutes, i had the issue sorted and all was good to go. I have been behind the register when the customer has come up short. Its and uncomfortable situation for both parties, but its a real litmus test of the true customer service of a business, and Take 5 on N Duke St in Durham has our business herein ;) read more

Waited ~15 min for an oil change (they were busy upselling the customer in front of me). Charged me $105 (including a first-time customer discount of $10). As I drove it out, the car started shaking. They had no idea what it was, but after a couple of minutes, it stopped. So, they said it's fine. Driving it home, the transmission was not engaging well, the shaking returned and got increasingly worse, and the check engine light came on. Got it towed to a Ford dealership. They ran a diagnostic and determined that the air-intake hose was very loose and the air filter was not reset properly. The diagnostic cost $150. Draw your own conclusions. read more

Quick Quick Quick! In and out in about 10-15. Wes assisted me and was completely devoted to making sure he explained what exactly was going in my jeep and why. Conversations were great, and the entire staff that did the oil change were hard working, informative and efficient. First time and I will return for the next one. Can't beat the discount! read more

I wish i could leave a negative star review. I have been here for more than an hour and a half and no end in sight. Technician broke my dipstick and apparently its a struggle to replace. worst oil exchange experience ever. read more

They did not put any oil in my car And told me that something wrong with my oil sensor.

Daylight robbery! Untrustworthy! I was charged for service with oil top off in between the service periods... I took my car for the top off and they are now telling me that I have to pay for the quart of oil because they can only top off the coolant. Don't be fooled!!! read more

I used a Groupon coupon that saved me $3 more than their coupon. Constantine and his crew were highly professional. It was so nice to stay in my car. I was offered water and was provided great information by Xavier about my car and didn't feel pressured to buy anything the car didn't need. It was a great experience. This is a business that should be supported! read more

I visited Take 5 for a second time and had an equally incredible experience as the first. Everyone there is so informative, helpful, kind, and professional. Latonya was great, definitely recommend! read more

We got a new car and when the previous owners changed the oil filter it was not put back on right. Needless to say the car started leaking oil and we did not find out till we were practically out of oil. Took it to Take 5 oil change and they put a new filter and topped the oil off on the house! They went above and beyond to help us out. Truly great customer service!! Thanks Take 5 we will be back!! read more

Staff was very friendly, took no time at all and the entire experience was very nice.

Good and quick service. The manager was great and got me through quickly while also being able to train newer employees.

Fantastic experience! Fast, friendly, and high quality. Will definitely be back for my future oil changes!

My initial encounter with Take 5 was amazing, fast, efficient and I love the part about not having to get out of the car. I was a little hesitant about going to this location as they are new to the area but against my better judgment, I did which I would soon regret. After getting my oil change about a week later I was getting some other work done to my car in which I was told that whoever put my oil filter cap on did so to tight and didn't lubricate the housing the oil filter was in which then became stuck and impossible to remove without breaking it. So, I took it back to Take 5 to get them to loosen it up only to be told by the manager they didn't do it and there was nothing that could be done which I found out later something could have been done after speaking to the regional manager Mr. Benthal who offered me some free oil changes which I politely turned down. I was forced to go to another establishment to get them to fix the issue Take 5 did since I initial was told by the Manager on site nothing could be done. So, I reached out to Take 5 to see if I could be compensated for me having to fix the issue that they caused and didn't seem fair that I should have to foot the whole bill especially since they were the ones that put the cap on to tight, and I didn't even ask for the full amount only half in which I was told no. So as of right now I plan to take this a step further until something is done. So, customer beware when dealing with this location they have lost this customer for good. read more