I am a senior citizen and have been taking my 2002 Honda Accord to Clayton's for 5 years now. I…read morecannot praise them enough for the quality of work and their professionalism. Their fees are fair. The service and workmanship exemplary. The attention to detail is evident. The very first thing I noticed on my first visit was how clean and organized everything was. That told me just about all I needed to know. On several occasions, they have gone above and beyond for me. Norman B.

I came here to get an alignment and state inspection. They called me and informed me that all four…read moreof my tires were failing inspection and it would cost about $600 to replace them. I asked if they had availability to do that tomorrow, they responded "why can't you do it today?" I explained I wanted to call around and see if there was a better deal. They told me I had 30 minutes to decide. When I picked up the car I paid $24 for the inspection they told me I could come back to do the inspection with new tires and they would only charge $6. So fast fwd a few hours later I call to do the inspection they say they won't have availability until the end of next week. Also, only 2 tires were failing inspection. I didn't like the way I was rudely rushed to make a decision. Will not be going back.

Talk about a shady place! I came here for a NC inspection and left with a $100 bill. They…read morewouldn't pass my inspection without purchasing new wipers!!! Total rip off! My wipers were fine. Go somewhere else!

This shop quite literally ruined my car. They left the oil drain plug loose, causing it to fall out…read morewhile the car was driving. All the oil of course drained out rapidly and the engine was ruined in seconds. I have submitted a complaint to both the corporate customer feedback line as well as to this franchise specifically. For over a week now have been without any response or evidence of resolution. Each time I call for an update, I am told that "someone will reach out" to me, but that never happens. This place is not worth the risk of shoddy quality work at any cost.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Friendly staff and fast service. They were honest about what the vehicle needed. Highly recommend!read more

Brought my car in for an oil change, got home and see my car is leaking oil, bring it back and they…read morespent 2 hours "fixing it". Brought it home again and still leaking oil. Called and let them know this was not cool and I am taking my car to dealership. A "manager" called me back a few hours later and asked me to send them pics. I sent pics a few days later along with invoices for replacing my oil pan that they broke. So far no response from Take 5 after I sent them the pics and request for refund and paying for what they broke on my car

I really liked this place until today. I feel I was taken advantage of. I was told I needed all…read morethis stuff, without one word of cost, and the oil change I went in for cost over $300!!! On a 4 year old Subaru Crosstrek. I'm an old lady with limited income. This was robbery.

Not sure how incompetent this group is but have had 2 oil changes here and they cant figure out how…read moreto reset the oil monitor. They are 50.00 higher than local competitors and don't know how to complete the job. Will not be back!

This was my first time there and Jah and his team took care of my car. I got an oil change and…read morethey checked the air in the tires and other stuff. It was very easy and they were very efficient. I will be going back for the next oil change.

I am extremely upset and dissatisfied with the service I received at Jiffy Lube. The employees were…read moreunprofessional, and more importantly, their negligence created a serious safety issue. After my oil change, screws were left out of my engine's undershielding. While driving down Highway 147 at 65 mph, the shield came loose on the highway -- a terrifying and dangerous situation that should never happen from routine maintenance. When I called, I was told to simply bring it back for repair. I received no apology, no acknowledgment of the danger they put me in -- just a lousy handwritten note offering 50% off my next oil change. Why would I ever return after that? As the saying goes: First time, shame on them. Next time, shame on me. BEWARE. This level of carelessness and lack of accountability is unacceptable. I would strongly urge anyone considering service here to think twice.

I had been going to this Jiffy lube for years to get my inspection. They have always been nice…read morebefore but this time was different. They told me my brakes would not pass and my brake fluid which was on the min line was too low. They then tried to sell me a $400 brake job. I went to the toyota dealer because I had warranty work that needed to be done my brakes were measured the same way was 6mm and the only requirement for your brake fluid is that you need to have some in the car. I went back to them because they have to do it again for free took the documentation and they passed me. This is straight up trying to con people. I won't go back here ever and neither should you.