Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

My go to for an auto inspection for all of my beamers! I really enjoy bringing my car to Rev! My…read moredad brings his cars for inspections as well!

Service was quick. Attendant was friendly. Price was great. I will definitely return here in the…read morefuture!

I called to get an estimate on my son's vehicle. They were able to come out and inspect the vehicle…read morethe next day. After diagnosis, his car is up and running within 3 hours. The customer service was great with prompt, efficient and reasonably priced work being delivered. We will definitely utilize Derrick and his team again.

This guy is not reliable and the work is not good. He doesn't follow up and do what he says he is…read moregoing to do. Had him do some break work and the problem started again the next day. I called and texted for a week and each time it was, " oh let me check my schedule and get back to you" never to hear back. Find someone else

Our truck was making a strange sound. This was our first time here. Carl was our tech and he was…read morevery knowledgeable and professional.

Always very honest and friendly. They saved me a lot of…read moremoney on repairs while other mechanics were not transparent about the car issues.

I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

This location, and Brett in particular, continue to go above and beyond in helping me first, rather…read morethan trying to take my money. Honest, good business.

Absolutely the best place to get ripped off. Came for a simple wheel alignment and The front desk…read moreattendant with the horrible attitude and the "Technician" if you can really call them that came up with some wild story of a "car accident" when the car never been wrecked. and wanna upcharge another $140 for a diagnostics to see what is really wrong. Steer Clear of this horrible place!!

This business put the wrong tires on my rear in September 2025-Laufenn Kept one tire. I paid…read more $448.36 for Kelly Edge tires in March 2024. Gave me one Kelly Edge as a spare. In March 2026 - the Manager tell me my tires are real bad- I am discovering their error six months later and now he wants another $ 200 for more tires. I purchased in September 2 Iron Man tires for over $300.00. This company is dishonest- not trust worthy. They failed to inspect my car after the work was done to ensure the proper tires was placed on my vehicle. I paid for an alignment $155.00 in September with their "dumpster" tires on my car. These people now wants another $685.00 for two tire and alignment and tie rod that was created by their carelessness.

I've been to many Jiffy Lubes and never had issues, but this location is AWFUL nothing but issues…read more We took my Moms truck for a oil change when there wasn't many customers yet they took a VERY long time fooling around, heavily pressured my mom into paying almost $500 for rear BRAKE PADS that passed inspection 2 weeks ago and aren't even Brembos and worst of all they broke the dipstick refusing to fix their mistake while still charging $110 just for a simple oil change, this place is a SCAM. I strongly recommend avoiding this poorly managed Jiffy Lube location at all costs. ‍

I'd give this place zero stars if I could. I arrived and asked if I could get my vehicle inspected,…read moreto which two technicians took a quick five second look at my car and told me it would fail because of my wipers and headlights. I asked what the issue was, and their response was very vague, and wouldn't even consider inspecting it. They immediately start trying to upsell me to get new headlights and windshield wipers so my vehicle could be inspected. They were very unprofessional and not helpful, and all they cared about was trying to upsell me to get more money. Would not recommend going here, or any other Jiffy Lube for that matter.

These guys are the only mechanics I will EVER go to again as long as I live in the area. I took my…read more2002 Jetta to them a few months ago with a wheel bearing that was in dire need of replacement. They were honest, fast, and very friendly. I called a few days ahead to schedule the service, brought my car by first thing in the morning, and it was ready to pick up by mid-afternoon. Great job. Great price, too. They didn't pressure me at all on further service recommendations, either. In a rare find, these are awesome guys who seem like they opened their own shop because they actually love what they do.

Took my old Audi here and was very impressed, from now on I won't go anywhere else in the Triangle!…read moreFriendly service and timely return of my car but most important of all is that they were completely honest and they didn't try to pressure me into getting any needless/expensive/easy-for them repairs. For a young female like me this is the best quality you can find in a repair shop. They just fixed what I needed done, the most straight forward way possible and very quickly. I dropped it off in the morning and it was done the same day. And the price was reasonable too, I know because I got a quote from a different place in Durham that tried to up-sell me for more than twice the price. Don't take your Audi/VW anywhere else! I need these guys to stay in business forever!

Very thorough analysis with photos. Pointed to areas that need to be fixed in the futureread more

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!