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Take 5 Oil Change

3.2 (44 reviews)
Open 7:00 am - 8:00 pm
Updated a few days ago

Services - Take 5 Oil Change

Oil changes

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This is what the receipt said was done.

Everyone was nice and friendly. Unfortunately the receipt's claims as what they did were not true. I get not wanting to clean the windshield, but the receipt shouldn't say it was cleaned, because it most definitely was NOT cleaned. The tires were not checked either. Makes me question everything else they said they did. Either update your receipts and remove tasks not completed, or actually do what the receipt says you did to avoid making customers feel ripped off.

On 5/22/24 at 3:40 PM Lincoln upsold me a coolant exchange after performing my oil change. I reluctantly said yes because I respect a worker going above and beyond to upsell. $330 later and I do not feel as though the value was great. I drove away and within 15 minutes my car was overheating. I made first contact with take 5 customer service at 4:32 pm less than an hour after my service BEGAN at 3:40 pm. Daisy told me to check under the hood to see if any pliers got left behind on the radiator hoses. There were on pliers and it was not safe to drive so I agreed to come back in the morning. When the car fully cooled down I went out to find no water in the reservoir and the radiator hose bone dry. Being an optimist, I was hoping Lincoln just did not fill it enough so I filled both the reservoir and the radiator with water before heading back to Take 5. I arrived at approximately 7:30 after the car overheated twice on the way back. I had stopped at 7 eleven on Ulmerton off of US 19 which is less than 6 miles from my house and filled the car again only to overheat 4 miles later. Lincoln admitted to pressurizing the system wrong and told me I would have to come back in the morning for the manager to fix it. Well Pacey could not fix it either and I ended up in Take 5's hellish claim process. I towed the car to a certified mechanic where it was confirmed that the system was pressurized wrong causing coolant to blow into the engine and blowing the head gasket. My oil closely resembles chocolate milk if you get what I'm putting down. Needless to say the repair is $3,800 the claim is denied and I am left without a car or any reimbursement for the damage. I will be suing but I do wish they would take accountability as they do not have the customer sign away liability before the services that are completed. It seems almost foolish to argue liability when the car was driven less than 20 miles after the service. My lawyer is having a field day.

Proof my car was in their shop as now the manager Antwan id denying he damaged my car.

PLEASE DO NOT GO HERE! Go to your local dealer to get an oil change!!!!! Antwan the manager of Take 5 with two other guys did a wrong oil change on my 2019 Buick Encore. Terrible job which resulted in them putting in the wrong oil cartridge (2) times, not putting the dip stick back in and overflowing of oil in the exhaust and engine. They tried to correct the problem by doing an additional oil change but with the wrong oil filter. The district manager was contacted and they were supposed to refund me the oil change. I had them tow my car to Buick as it was rolling in exhaust smoke over the car in a huge cloud. It smelled like fire. Buick dealer took care of talking to Antwan to get my car fixed. My car was in the shop for two days. Antwan went back n forth with the district manager for two days. Buick had to keep calling Antwan to get it paid for. But Antwan promised me that my credit card would be refunded the $65 for the oil change on 4/28. The repair was $450.00 to repair my car. Buick dealer finally got Antwan to talk to his district manager to get my car repaired and they paid the $450.00 with the promise to Buick and myself that Antwan would refund my $65.00 that day unto my credit card. Then when I went to the take 5 shop yesterday 5/1 to ask him where is my refund, Antwan pretended to know nothing of the refund and he called the police on me. Then he lied to the police that nothing happened to my car. I told the police that he was lying. I showed them the receipt from Buick that it was their fault for damaging my car. The exhaust pipe had to be all completely cleaned inside, including the engine and the oil filter changed to the manufacturer of Buick because take 5 doesn't have the same filter for my car and the engine got screwed up and the exhaust from not putting back the dip stick. So the police told me I had to take it to court. When I asked Antwan for the district manager's phone number he refused to give it to me. I am out of $65.00 plus damages to my new car that I lost 2 days of not having transportation that I had to use public transportation to do groceries. I had to go to a doctors appointment hour hours away that I couldn't miss and I had to reschedule for a later date because they didn't have sooner appointments. The inconvenience and the fact that my car smelled like it was in fire, Buick had to air it out and run the engine on the second day for hours to get the exhaust pipe cleaned out. Everything was going to be fine and I wasn't going to make a bad review until Antwan treated me so badly yesterday and embarrassed me by calling the police which I was not doing anything wrong. Antwan said he was told by the district manager to "gaslight" me to call the police and have me removed so their other customers wouldn't hear how they screwed up my car. Antwan decided to go back on his word of the refund of the oil change and "pretend" he was not at fault. Worst thing is he he embarrassed me and Gaslighted me! I still haven't heard from corporate and this is just awful! PLEASE DO NOT GO TO "TAKE 5 OIL CHANGE"

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7 years ago

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3 days ago

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6 months ago

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3 months ago

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1 year ago

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5 years ago

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3 years ago

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5 years ago

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7 years ago

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8 years ago

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5 years ago

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4 years ago

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9 years ago

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6 years ago

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8 years ago

Great service and very fast! The crew was very friendly and explained everything very thoroughly. Highly recommended

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5 years ago

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8 years ago

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6 years ago

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Review Highlights - Take 5 Oil Change

It's nice to see guys who are hood with customer security as well as efficient with my car and respectful of my time.

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Grease Monkey - Copy of the Invoice

Grease Monkey

(4 reviews)

This place left a bad taste in my mouth…read more.. I had been coming here for years, since before COVID. I had always appreciated their service. The last time left me feeling this business had changed, and not for the good. This was in December 2024. I have an older car with low miles for its age. (2011 Nissan 75,000 miles) I asked for the same service as in the past. Standard "non-synthetic" oil. The Manager on duty tells me they only have synthetic after they drained my oil. That they no longer have conventional oil. When I asked why they waited to tell me this after they drained my oil....The manager proceeded to tell me that I was hurting my car because it was high mileage, and the new owner was having them upgrade everyone to synthetic. I then had to ask Who are the new owners? The building and the sign still say Intsa-quick. He said it was Grease Monkey. This left me confused about who was actually changing my oil. I argued with the tech that they had better find some conventional oil. He then admitted that they could use conventional oil. As the tech handed me my bill, he then proceeded to tell me that next time I would need to argue with the tech on duty about conventional oil cause the new owners were only going to due synthetic oil changes. I looked at the bill and they used a SYNTHETIC BLEND.....not conventional oil. Now I am stuck with synthetic because of this business..... a Highly Unpleasant experience!!!!

AVOID this place! They OVERCHARGE customers…read more I took my 4-cylinder truck in for an oil change and presented a coupon for a discount. Despite that, they charged me $84 for a synthetic oil change, claiming it was because my vehicle is a truck (even though it's a 4-cylinder). I let it slide. Then, I sent my cousin there with a Ford Fusion, and they charged him almost the same--around $85! Save yourself the trouble and find a more honest place for an oil change.

Take 5 Oil Change - oilchange - Updated May 2026

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