I had ordered from Uber Eats and my cheese lid to my Nacho cheese was melted into my tacos with plastic pieces all over my food..I don't know if someone was training and got nervous but I highly recommend the manager start checking the bags before they send them out so someone doesn't get sick.. "THIS ISN'T ACCEPTABLE!" read more

Taco John's - I can't believe this was that messy and no one or any employee fixed this before it was sent out. What if a younger kid got sick from this? - Mexican Near Me - Shakopee, Minnesota

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I was missing items in my order. When I tried to call to complain I let the phone ring for probably 4 minutes and no one ever picked up. I've seen some other posts with similar problems. Do not go here!! read more

My sister and I got potatoes for here. When I was eating it I found a small piece meet at least that was what it looked like. Two minutes later I throw up. One girl she was in a mood but she was on here phone talking to boyfriend or something, but a guy took our order instead. read more

This was my first time in this Taco John's in years and I was very impressed! The dining room was spotless, the staff was fast and friendly, and my food came out quickly. I highly recommend the crispy chicken tacos with the chipotle sauce. I will definitely be back again! read more

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The service has deteriorated to the point that I recommend other options like Chipotle (across the street) and Taco Bell (just up the road) be considered before choosing to buy a burrito/Tex-Mex from Taco John's Shakopee! Staff are rude, will get your order wrong and not care to address the issue... read more

Would give zero if I could. I ordered the jalapeño ranch chicken tacos. I bit into one and it cracked my tooth. I'm very upset. Will not be back. read more

Absolutely horrible food. Ordered three burritos with no meat, we are vegetarian. Asked to sub beans for beef, and to not place any meat on burritos. When we received the order, three of my children had beef burritos with no beans. When I told the manager that my order was incorrect he requested that I show him that beef was in my burritos. I showed him and he confirmed that it was beef. The enchilada plates were disgusting, flour tortillas were not warm, cheese was not melted, and the dish was cold including the gross crunchy rice served with this dish. Being from California this was the worst Mexican food I've had the misfortune of eating..I've spent $70.00 for garbage on a plate.. If possible this review would be rated a 0! Beware. read more

I went and ordered supreme potato ole no sour cream through drive though and got potato ole with a side of sour cream - so frustrating!

Just stopped for #1 2 tacos small potato oles and a drink. Cost $7.18...ok. I had gone to the drive up, waited over 20 minutes in line...ok. Got my food and moved to the lot to eat. Much to my surprise, the 2 tacos barely had any meat AND no lettuce or tomatoes. A sprinkling of cheese. WTH? Now to cut portions...no lettuce. ..what a world! read more

I'm not sure if I can say "asshat" in a review, but the manager on duty there the night of Oct. 3 is one. They took our order about 9:40 p.m., THEN told us that we had to be out of the building by 10 p.m. Between the chatty counter kid and a delay in getting jalapenos (everything had already been put away for the night), we had about 10 minutes to eat. At 9:59:59 the manager comes out and tells us we have to leave RIGHT NOW. We tell him we're almost done eating and will clear out in a few minutes, and he threatens to call the police. Funny thing is if he hadn't said anything, we'd have been done and gone in less than five minutes. But because he let that miniscule amount of power go to his head, it took us longer to bag up our leftovers and clear out. If you want customers out by 10 p.m., don't take orders after 9:30. It really is that simple. read more

I ordered my chicken street tacos and watched an employee at the drive through repeatedly wipe his nose with gloves on. I made sure he got nowhere near my food but how gross! Additionally, the chicken in the street tacos was so dry parts were genuinely rubber tasting. Will never be back. read more

Taco Johns is a safe place to get American Mexican food in the Mid-West. The menu was a bit confusing because it shares the menu-board with Steak Escape. I ordered #1 (2 crispy tacos, their signature "potato oles" and drink). The tacos were nice, big and meaty. Their potato oles were delicious but were grease bombs. They're super crispy tater tots, with a mysterious "flavor" seasoning that tastes a lot like dried powder soup mix out of a dried ramen package. I was reminded that I should get the cheese dip on the side for some added calories and Mid-west faux-food experience. The service was prompt and quick, nothing out of the ordinary. I would come back to this place just because I can tell people I've been to "Taco John's" and my Californian friends can laugh at me. read more

This location does not have a changing table. This location has not responded to my requests for contact through their corporate number because of a badly made order I received. I enjoy Taco John's food at other locations, but this is a location I will not be returning to for any reason. read more

SLOW SERVICE. The drive thru took forever and by the time we got to the window, multiple workers had to ask "What was your order again?" Very very slow... don't go here in a hurry. Food was fine. read more

Slow drive through service, have left several times after 10 minute wait. Went through drive through for lunch the other day, when I got my order, luckily I looked at it before leaving, wrong order. Went inside, had to wait in short line to tell them , as another customer walked up with the wron order also. I was told to sit down, but watched the worker start to make my order incorrectly again. I told him that I ordered with meat and cheese only, to which he said"that's not what it says here. When I ordered, she replied no mushrooms, peppers or whatever. Apparently she was new. read more

Horrible service I arrived 15 minutes before they closed and they tried to tell me that they ran out of product which is clearly false because I never even ordered yet so how could they have known if they had run out of the product I needed, I said this to the man that came out and told us this and his response was "tuff luck buddy" very unprofessional and rude to say to anyone much less a customer. read more

I went to taco John's and got Super tacos it was not good the guy who made it the it together..I called owner and she was rude as hell and she claims she don't give money back .so disrespectful to a customer I can't believe it.never again my rate 00000 read more

An honest to God coin flip on whether or not they will get your order right. Too bad, I really love Taco John's.

Now, I'll just start this review by saying I've been a fan of Taco John's for years. When I was in high school in Hutchinson, I visited it often and even worked at both their locations (they used to have a mall location in addition to the one they have now) and so had my wife and one of my best friends. I think they are probably the best tex-mex fast food out there. Great Americanized mexican food for a great price. Not quite as cheap as Taco Bell, but SO much better. The only complaint I have with them is that I don't think they have nearly enough locations. I drive around alot to different clients for my IT consulting job and I'm often in areas I'm not familiar with and at times when I don't find a new place that really piques my interest, I then search to see if there is a Taco Johns in the area. I almost always get the taco bravo (which is a soft shell bean taco with a hard shell beef taco in the middle) and a meat & potato burrito with chicken which has their amazing potato oles in the middle. Everyone in my family has their favorites there whether it's the potato oles, the super burrito, or the taco burger. I would normally post this review across multiple locations since I've probably been to every Minnesota location, but when I did that for a different place with two locations, someone flagged it and said it was a duplicate review and it got removed. Even though I changed the review for each to differentiate the two. I decided to do my review on the Shakopee location since I have been there many times and love it and they also have a bit of flexibility there since they have the Steak Escape in the same location. The loaded smashed potatoes there are also amazing. and huge. PS- Their new breakfast menu is pretty good. Probably the best fast food breakfast burrito out there. SOOOO much better than any of the big chains. read more

Slowest service EVER. Gas prices are too high to wait at the drive thru!! Wow. Terrible!!!

I am honestly highly upset. My husband went here this morning to surprise me after me getting out of the hospital. And not only did he have to come back through the drive thru after he got home only to realize that he only got half of his order. Well when he went back through the drive thru, the manager tells him that they remember making all of our food and sending it out and that my husband is now lying and trying to get free food. So instead of giving him his two steak tacos he ordered & that they originally forgot in the first place, they gave us two regular beef tacos instead. Now I have worked in the food industry my WHOLE LIFE. And even I know that this is VERY UNPROFESSIONAL and we should have gotten our original items that we ordered to begin with. We will NEVER be coming back here again, just to be called a liar after not getting our food. Too long of a wait not to mention them royally fucking us and being rude. Don't get me wrong, I don't mind the wait if my food is made properly. My boss burrito (all I wanted) didn't even have the queso on there. No cheese whatsoever. Lazy ass people. Work somewhere else if you aren't happy with your job. read more

I have been addicted to Taco Johns for 35 years. I know what it's supposed to taste like. This store's taco meat is dry and way too salty. I am also tired of having to open all my food and then walking back from the drive thru to get the sour cream they forgot... again. I have been 3 times now hoping last visit was a bad day because it is closest to me. I will go out of my way to Savage now which is a consistently good experience. read more

Okay, nothing special. Taco meat is really bad but their potato olays are something else.

I like the tacos at Taco Johns but the service is terrible and I have stopped going there because it would always take 15 to 20 min to get my food. Come on Taco John we are talking tacos that should be quick and easy like it is at Taco Bell across the street. read more

Today I completely screwed up my own order and they fixed it very quickly with no attitude or ANYTHING. Great service!