Strange, yellow liquids dripping from the ceiling into large, clear buckets in the middle of the dining room, rats, bugs, and filthy table tops are just a few of appetizing things you'll encounter at this Taco Bueno. I was there a few days ago, reluctantly, and they were out of medium cups (which is the drink size that comes with the combo meal) so of course they gave me a small cup (despite the problem being theirs to correct), I opted for a large drink, was charged for a large, only to discover at the fountain that they were out of all 3 of the only the sodas I cared to get. Just out of them. All 3. And hey, if you ever do find yourself craving Bueno so desperately that you MUST go to this location, they may just be closed. That's right, sometimes they're just randomly closed when their hours say they should be open. Most of us from Tulsa maintain a rough idea of Bueno hours; they do not apply to this location. This location has gone rogue. I'm not just surprised Taco Bueno corporate hasn't destroyed all traces that this location ever existed, I'm genuinely shocked the health department allows this place to stay open. read more

we went to taco bueno last night and went in and got our food to go. got back to mannford opened them up. it was terrible. I have tried to call them repeatedl and the phone always gives you a busy signal. all of our rice in the platters was burnt. we ask for extra sour cream and guacamole on both. We got it on one and got nothing on the other, no sour cream or guacamole. if it had only happened once I wouldn't do this, but it is happening every time we go there. I have repeatedly tried to reach out to them and they will not put their phone off of busy. No.If I could give them a minus I would. I have picks and my receipts to prove what I am saying!!! read more

One of the worst experiences I ever had at a fast food and would NERVER recommend going here. The food was cold and most of the bean burrito were folded incorrectly and the beans leaked all in the bag. The nacho salad we got were flipped upside down making a mess in the bag and the service was very slow. read more

Did a doordash order and received 1 item. Called store and immediately goes to busy. Called doordash and VM. Item received was hanging upright and half out of the box. read more

I've gotten food poisoning three times from here. With MONTHS in between and and wanting to try again. Will for sure never go back.

So, when you order beans from Taco Bueno... and it comes in an Arbys cup. This is just disgusting and unsanitary. I'm surprised this establishment is still open. Easily the worst Taco Bueno ever. read more

Taco Bueno - a cup of soup with a straw sticking out of it - Mexican Near Me - Sand Springs, Oklahoma

Count yo days bueno, someone took a dump on my burrito, asked for no lettuce who tf got mad read more

Taco Bueno - Burrito with shit in it - Mexican Near Me - Sand Springs, Oklahoma

Check your meals at this location! Every time I come here they forget at least one thing. Luckily this time I realized before I left the parking lot, usually I realize when I get home. read more

First thing I will say about this restaurant, do not go through the drive thru if you are in any type of hurry. They have to be the slowest fast food drive thru on a consistent basis that I have ever experienced. However, my order was exactly as I had ordered. And satisfied my Taco Bueno craving for the day! I recommend the crunchy beef tacos and beef mucho nachos! read more

They get it right, sometimes.... The food was hurried, sloppy and the workers didn't seem to care about their job. The food is overpriced for what you get and it is sloppy, even for a fast food restaurant. McD's is even a cleaner choice, at least if your in Sand Springs, Ok. read more

Taco Bueno - Mexican Near Me - Sand Springs, Oklahoma

Got food poisoning from them yesterday after eating a quesadilla that had completely uncooked chicken. Keep giving them a chance but I'll never be back. Some of the rudest staff I've had to interact with. Close this place down. read more

I stopped by here a couple of Friday's ago with my wife for lunch. We were looking for somewhere quick to eat before heading back to work and Taco Beuno happened to fit that bill especially since fast food taco places are a guilty pleasure of mine. The inside of the restaurant was clean and what you would expect from a fast food joint. A counter to order on one side with the menu on the wall above it and the seating throughout the rest including both booths and tables. At Taco Bueno they also have a salsa bar which makes it a little different. From this bar you are able to help yourself to a couple of different salsas and things like jalapeños in whatever quantity you want. For lunch on this day I decided to go with the bueno burrito as well as choosing the 3 street tacos for $5 deal. For the street tacos I chose one of each of the flavors. After ordering my wife and I waited around for quite a few minutes to the point that it was noticeable that others were getting their food a lot quicker than us. Thankfully our food did eventually come out and so we didn't have to say anything. Whenever I opened up my food I went with the burrito first and have to admit that I was a little disappointed in it. The ingredients weren't evenly distributed and so I got all of the beans at the top and barely had any chicken at the bottom. After I had finished with that I dug into the street tacos which were quite tiny. While I appreciated their flavor, especially with the limes which were included, I had a hard time telling you which one was which. So overall it was a mediocre meal but it was fairly cheap and mostly filled me up. The bottom line for me is that I would probably stop by here again in the future. While this isn't my favorite fast food taco place, the food was A-OK and was a reasonable lunch. read more

This place has to be the most ridiculous bunch of I don't know really well I do but I'm gonna watch what I'm saying here however every single time we go here to this window it's somethe food is disgusting so why do I go back I don't know in a hurry need something quick which they don't get in a hurry so still doesn't make sense right but This time try them handing you a bag with all your food in it with every single cup of salsa open and spill it out in your bag the onions Are always rotten tonight the chili sauce tastes like medicine has a medicine taste to it we're just kind of scary so I guess it kind of has a chemically taste to it anyway I don't know why they're still open I don't know why corporate has not shut them down or has not done something about it and this is if they're even open sometimes I've gone by there at 7 o'clock in the evening and they're already closed they closed their lobby down at like 56 o'clock in the evening seems like The general manager does not care one bit I have voiced my concerns to him on a couple of occagents including about his assistant manager who used to work the drive-through haven't seen him in there in a minute but he was So rude in a gentleman though hes very very rude very unprofessional no curse whatsoever he'll stand by the front doors where people walk in-and-out and puff on his cigarettes right by the door and that's the last thing I want to smell ever but much less right when I'm getting ready to walk into a food establishment close this place down do everybody in Sand Springs of favor and anybody else who passes through our town and chooses to stop sitting there close this restaurant close this restaurant I can't say it enough times, and they call those churros?? I DO NOT THINK SO!!!! read more

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Their food is subpar! I recently bought Nachos deluxe & the entire container was upside down & a mess when I got it out of the bag! Ugh! I ask for pick de gallo NONE! How hard is it to pay attention & get the orders correct! read more

Waited in drive thru line 45 minutes to get 2 bean burritos. After finally getting my order I found a 1 inch piece of wood in my burrito. Submitted a complaint and requested a call back, never got one. Maybe the Health Department will want to talk to me about it? Don't go here. read more

Taco Bueno - Combo Burrito with a bonus wood chip - Mexican Near Me - Sand Springs, Oklahoma

Should be called taco no Bueno! I was so sick after I ate the food here that I couldn't wait for it to be out of my system. My stomach hurt so bad that I was laying in a ball on the bed for hours. Never never never again! read more

Not even a one star but I had to tap a star to write a review. So slow!!!! Waited in line for 20 minutes!!! I also remember my last visit at this location and we waited in line at least 20 minutes then!!! Very angry!! People have agendas! read more

DO NOT EAT HERE!!!! Screw this place...they messed up my order in the drive thru and were hateful when I asked them to fix things. I had mostly burritos, and they were nasty looking like they just poured it all in the wrapper and closed it. He had a problem with the fact that I expected them to be marked or wrapped differently to distinguish which one was which...it was dirty and smelled funny inside. The bathroom was disgusting. As I was leaving, another customer was going inside from the drive through with a messed up order. read more

I got there at 10 and parked, before I got out, I saw one guy sweeping and one of the younger guys working there run and lock the door before I got out. They stay open until 1am but we're lazy and locked the doors since they started cleaning early. The week before, I was eating inside at 11am, just silly how they are getting lazy. I decided to get back in my car and go through the drive through. Funny that the guy that was sweeping cashed me out and gave me my food. No way he washed his hands in time. Long story short, this place has gone down hill, food, management, and cleanliness alike. read more

There was a very long delay before we got our food, and when we received it, they placed cheese on my wife's taco despite our having been quite explicit that my wife has a serious allergy. They took the tacos back and offered to remake them. Twenty minutes later, no tacos. We asked what was going on, and they had completely forgotten our order. There were six customers at the time. Terrible customer service. read more

(updating my review) I gave this place 2 stars about a year ago. I have been recently and wow they must have really listened to their customers because it was so good. Taco Bueno is my favorite fast food always has been. It was horrible when they hired people who didn't give a crap about service, cleanliness, and good quality food. I've noticed (and it might just be me) but they hired new people. Mostly new anyways and I loved it so much I had it 3 times in a span of 4 days. I live in Los Angeles and now every time I go visit the SS taco bueno I love it and miss it so much lol. Good job keep it up read more

Well I'm starting to learn that TB locations can range from very good to terrible. This one is for sure at the bottom of the scale. 20-30 minutes to get one simple order, a lousy taco platter which usually comes out in five minutes or less. Several people were bringing back their orders because they were wrong. I suppose that was part of the delay also. This place was like a social gathering from Mayberry or the Twilight Zone, not sure which. All the employees had a confused dumbfounded look on their face like it was their first day on the job. 1.5 stars because the manager apologized and comped two extra tacos which I think were from that order also being wrong. Last but not least, the food was terrible. read more

HOLY CRAP RUN AWAY NOW. Ate here with a friend at lunch. Both of us got nacho salads, he got beef, I got grilled chicken. I also got an order of chips and queso. So, my chips on my nacho salad are soggy, the chili/cheese/mix at the bottom looks like puke, and the chicken tastes weird. I got through a few bites because I was so hungry before I realized that things didn't taste right. I am a diabetic and I was severely shaky and needed to eat, so I was wolfing things down. When I stopped to take a drink, I noticed that things tasted and smelled weird. So I put my salad to the side and opened up my queso to eat that instead. Wow. The cheese is green guys - freakin' green. It was a weird texture, like not liquid like it should be, but a weird solid-ish but moveable mass. And, there is a watery film on top of it to boot. I ended up throwing my whole damn lunch away. Guess this 'ole diabetic didn't need to eat anyway. That's cool. The employees here were not friendly, and some of them were actually complaining about customers coming in to get food. Well, you're a restaurant right? I'm writing this about an hour later. I still haven't been able to eat anything else. I want to vomit. Called the health department and complained. Tried to call the Taco Bueno, but gee, their phone has been busy this whole time. I'm going to be calling the regional person for Taco Bueno. No one should have to worry about getting sick somewhere they eat. Especially someone that already has health problems, such as being a diabetic or anything else. read more

Idk why the guacamole is so spicy. I've been eating here for a decade and it has never been spicy at all. Made my food inedible.

I love taco bueno! The one at every other bueno is spectacular,, except this one,. The food is horrible and last time I was there there Food all over every table there was no where to sit!! Everyone had to clean there own tables!! And employees were sitting at tables on there phones when the place was packed to the gills!! There was also trash all over the floor it was a nightmare.. It was so bad I called and complained to the manager and state phone number for all taco buenos. They told me I would be receiving coupons and money back for my terrible experience.. I NEVER GOT ANY THING! Other customers were also calling as I was everyone was clearly upset, it was a terrifyingly disturbing experience , it's only this one location. read more

I eat T Beuano often. All over Tulsa. I came to the one in Sanders Springs. Never again. Their food doesn't taste the same as the 20 other chain restaurants in town. They are Slow, Rude and very uneducated about how to do their job. I starts with management. Get someone who is willing to represent your franchise with pride. Someone that to see to qualify of food . And the training of the staff. This is not my first bad opinion of this location. It has been ongoing for years. I guess I will never return to this T BEUANO. Sad... read more

Ate at Bueno the last time I passed through Sand Springs. The food was expensive and mediocre (at best). The restaurant was dirty and the staff seemed to have little inclination to clean it. I felt a little sick about a half hour after eating. Not a pleasant experience and I won't be back. read more

This has to be one of the worst Taco Buenos ever. I came in for the Sunday Funday Special. This Bueno is staffed with the most incompetent help. Wow. They were more concerned with themselves and chit chatting than filling my order. The fact that Bueno was just rated one of the best fast food Mexican chains blows my mind. You guys used to be one of my favorites. I have to think twice now before eating here. Such a sad taco. read more

Drive thru wait time is unexplainable. Check your order when you get it - they often have it wrong. Someone needs to do something with the management of this location! read more

If I could give negative stars I would and I hate to say that cause I normally love Taco Bueno. The drive thru messes up our order more times than I can count. The service at this location is terrible, staff is rude and condescending and that's before you can even get an order placed! If you ever get your food it always looks like it has been thrown together with the least amount of care, and you are lucky if any of it stays wrapped up and doesn't end all loose and scattered in the bag. Management needs to be changed at this location and staff should all be replaced, in this day and time people should be appreciative to have a job and a regular paycheck, but the staff at this Taco Bueno are not. If you need your Bueno fix I suggest driving on and choosing any other Bueno you'll be better off. read more

This TB has a great location on the east side of Sand Springs. The parking lot is spacious and is fairly easy to navigate into and out of. The customer service is good, the food is good, and the prices are typical TB prices in that they are very competitive. I recommend this TB location. read more

Listen, to all the people who think Bueno employees are rude, you have no place to say. They are stressed like everyone else. Some of them are pulling over 100 hours a week. I am tired of seeing horrible reviews about the service. They might have new people and are trying to keep up with orders (front and drive) while training the people at the same time. They open at 10:30 a.m. and lobby closes at 10 p.m. Drive thru stays open until 1 a.m. with only 2 people working after 11 p.m. So I don't want to see any more horrible reviews when y'all probably have the same f***ing job! read more

To say I was unimpressed with this location would not be entirely accurate, as it was impressive how bad it was. First of all, the location opens at six am, and no doors were unlocked, so I called the location's listed phone number. From the door, I literally watched an employee pick up the phone, look at it, and set it back down while it was ringing. I then walked around to the drive through window, and knocked until a visibly sweat-drenched employee came to answer my knock, telling me that they did not unlock the doors some mornings, and that I would have to wait outside in the 85* heat for my food, and order at the drive through window. I told them that I would need to come inside, because it was hot, and they acquiesced to open the door for me while they cooked my food. During the cooking phase, the employee visibly and loudly coughed the entire time. My food received, I paid full price for my food, without being apologized to or offered salsa, and left. Literally the only way that I could be forced back to this location is if this Taco Bueno is at the gates of hell where it came from when I arrive there. In closing, I would like to note the positives of this experience. Firstly, I did not die, though I feel that my living may be worth less than before. Secondly, the food was fixed and delivered within five minutes, which may explain the profuse diaphoresis of the staff. read more

Used a $5 coupon. At first it wasn't added then we were given back$3:74. When we asked for a # for headquarters we were told to google it. Really? read more

Worst Bueno ever!!!! Sat in Drive thru for 20 minutes and moved 2 cars .... unable to leave otherwise I would have!!! I don't know why I came back the past two times I came here they took forever and got the order wrong!!!! Most Incompetent, worthless, inbred workers ever!!! They need new management for sure!!! Finally at order/ menu...26 minutes later.... 4 cars in front still to get to window! Ugh!!! read more

Went through the drive thru. Attendant (male) seemed put out that I was there. Ordered a bueno box and told him no onions and he replied it doesn't have onions like I should have already knew that. Got to the window and he waits until my food is completely done before coming to the window. Hands me my Bueno box without a word then my drink and then just stands there waiting for payment. I hand him my card and he runs it hands the card back then hands the receipt and closes the window. I tried to call and complain but no one answers the phone after 12 rings the fax picks up. I do not dine in here because it is always messy and the employees all act like they don't want to be there. read more

I got food poisoning here. I should have known better than to order any food when i saw how dirty the facility was and how filthy the employees themselves were. read more

Extremely slow service through the drive thru. The car in front of me waited at least 20 minutes to get their food, and I would have left except there was someone behind me so I was unable to leave the drive thru line. When they finally got their food, I pulled up to the window and the girl tending the window was nowhere to be seen. After 5-7 minutes waiting, she finally showed up to take my money. After this, she left again for about 5 minutes. She FINALLY returned with my food and she was looking extremely confused so as I leave I check my order, and of course she gave me the wrong one. So I finally park and go inside and tell them (I was still nice) and someone else handled it, and it was apparent that this girl messed things up often by his expression. Will never go back to this location. Worst and most infuriating experience ever. Taco Bueno needs to fire some people and fix things here read more