Literally have messed up every order I've ever made. Used to adore their food and dessert. Would frequent once a week if they actually did their job right instead of just throwing stuff half assed together. This location in particular just sucks so hard. Get it together or call it a day on this chain. Good god. P.s. DON'T ADVERTISE THAT YOUR LOCATION IS OPEN UNTIL 12:00 AM IF IT ISN'T. It was 10:03 and not a car was there. What the hell. read more

I got food for the family from the drive threw and when I got home I noticed I was missing acouple items. I returned ready to give them the 3rd degree. I have been having one of the worst weeks of my life. but I wasn't able to due to how professional and nice the manager was that was working on the night shift of 9-20-2024. I told him my problem and that I would like a refund on those 2 items. he gave me a full refund and some cheesecake chimis. I told him that I really appreciated the way he handled the situation and that it caught me off guard. this whole situation went from a 1star rating to a 5 star. read more

Every time I go, my order is wrong. I ordered a hard taco, a bean burrito and a soft taco with meat and cheese and of course they give me two bean burritos and a hard taco. I work very close and don't like to taste of Taco Bell so I choose to go to Bueno, most of the time the staff is nice, but the food is never right. It's not hard to read the screen on what order goes to what. teenagers can run a store better than this and most of them are adults, & on top of all of this their napkins are hard bathroom paper towels used as napkins THE CEO NEEDS TO GET THERE STORES IN ORDER. read more

They're really understaffed so the hours can vary will occasionally be closed by like 8:30 or 9. I don't blame the people that work there because when it's open it's good. I assume they're suffering from an understaffing issue. read more

I normally write reviews that are positive. However sometimes I need to provide constructive criticism. Hopefully management will read this and take corrective actions This restaurant does provide inside dining. My wife and I had an appointment in Owasso but was early so we went to Taco Buano on 86th st.North to kill time. First thing I noticed was COVID-19 safety was being implemented. Employees wore masks, floor was marked at six feet and every other table was closed. My wife ordered the muchaco platter and I ordered the enchilada platter. We to find a table but couldn't find any. Every table was nasty and had not been cleaned. We actually had to ask for someone to clean a table before we could be seated. My wife's muchaco tortilla was dry and crunchy on one side. The tortillas on my enchiladas was very mushy like raw dough. Our refried beens had a burned taste and the fried rice was not cooked long enough or was in the warmer too long because the were hard and cold The only reason I gave them 2 stars was the employees was friendly, not efficient, but friendly. And except for the nasty dinning room they did implement C-19 safety rules. read more

I had an online Uber eats order and was informed that for the 2nd week in a row they are out of the essential items on their menu and the site to order from is not updated nor honored when ordered. I made a call to the store and was very rude and very unprofessional. This kid should be sacked for the way he has spoken to customers. Just horrible read more

So glad this location is open again and the staff were amazing store was clean salsa bar looked fresh overall pleasant experience I remember having growing up in the area. read more

Taco Bueno - the inside of a restaurant - Tex-Mex Near Me - Owasso, Oklahoma

Really SLOW and TASTES bad and poor service the order taker does not speak english well burritoe was burned and mexi dips had orange caso and burned bean dip $15 wasted i forgive them but hopefully they try better read more

Taco Bueno - burned beans no bueno - Tex-Mex Near Me - Owasso, Oklahoma

the chips were beyond stale and when i went back and asked for better chips they were still stale, i also ordered to bean burritos that were fridge cold. the service itself is great and they are very respectful. one thing i will definitely not recommend to anyone is coming to this location. read more

Service is bad, food is bad. Stay away from Taco Bueno Owasso and find another place to eat mexican food. For lunch today I tried to get into the dinning room at Taco Bell and it was locked so I drove to El Fogan and it was closed. In the mood for Mexican so my next option was Taco Bueno. That was a bad idea! Ordered food inside and had to wait for about 15 min. for food. Food tasted old. I should have gone to Las Cabos. Food and service is always good and the lunch menu price is cheap. Live and learn. read more

I will not go to this restaurant again . Only one person talks English had to stand there explaining what I wanted for 10 minutes and still got the order wrong . Cheese dip was runny and tasted like crap. Was wondering why no one was in there. read more

As much as I hate to do this, I think they're cutting corners because the food isn't as stellar as it once was. I'll still keep checking them out, every time I go back home to visit family. read more

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Both locations in Owasso are the same. The food is great 50% of the time. The other 50, food is either dry, cold, or burnt. Or they are out of a key ingredient like beef, beans, or queso. Or they forgot to give you an item. And 100% of the time, they aren't that busy but will take at least 20 minutes to make a single meal. read more

Was glad to find the dining room open , but wish I had not gone in . If I had seen the restroom first I would not have eaten there . My Gpa always told me ,you can tell how clean the kitchen , by how clean the restroom is . It was horrible . All tables , except for distanced closed tables , had been used and not cleaned . I thought maybe they had a big rush when they opened but hadn't been open long enough for EVERY table to be dirty . It's probably the dirtiest Bueno I've ever eaten at , that I know of any way . Chips were stale - lots of extra lettuce vs meat & cheese read more

Worst in Owasso/Tulsa area. Forgot the queso last time I went and chips were stale in the mucho nachos. Went back today and once again chips are stale and the "Big Freakn Taco salad is a joke. read more

Taco Bueno - Tex-Mex Near Me - Owasso, Oklahoma

dude, I get if you're understaffed and what not, but 28 minutes to get through a drive through? maybe close the second lane then if you can't handle the deman. and then top it with 20$ for 2 bean and cheese burritos and big ole burrito and coke? bro what? nah I'm good. read more

Worst Bueno I've ver been to. My two small boys and I waited for 25 mins for 3 tacos and 2 Burritos. There was no soap in the bathrooms and I ended up asking for my money back. New Management need badly. Or shut the place down. read more

TACO BUENO IS A MENU OF GREATNESS!! After living away for some time I always look forward to Bueno! The beef nacho salad is AMAZING! More favorites include: beef muchaco, chicken potato burrito, and the regular beef soft taco // AND THAT SALSA!!! I could drink their salsa - it's fresh with the perfect amount of spice! This location in Owasso was featured on UNDERCOVER BOSS and are always so friendly! read more

Taco Bueno - Best fast food Mexican EVER! And this location is always great to visit!! - Tex-Mex Near Me - Owasso, Oklahoma

It's gotten worse. Today I ordered the $2.99 taco platter and the tacos were okay but as someone else pointed out there's VERY LITTLE salsa in the containers. Why waste the containers when it's only 1/3~1/4 full? The rice they should just stop trying to make, it's pathetic. The girl at the drive through, currently the only thing open, overcharged me then didn't give me a receipt. I won't go back once the gift card I have, which I couldn't use (another minus point), runs out. read more

If I could give this place a zero I would! Wow. It was disgusting. The food was wet and slimy. The beans are instant of some form and watery. Omg, the service was good but the food was terrible. Never again. read more

Terrible service every time! Always getting my food messed up and old store chip readers don't work on new cards

Asked for 4 salsa's through the drive-thru and all 4 looked like the one in the picture attached...this location has gone pretty downhill! read more

Taco Bueno - Tex-Mex Near Me - Owasso, Oklahoma

As someone who lives in the Tulsa area, Taco Bueno is a lunch staple. Ironically, I thought I should share that this Taco Bueno (which is undeniably the WORST Taco Bueno in the Tulsa metro) actually got my order right the first time. For the first time in at LEAST ten visits, I haven't had to go back in and get my order fixed. Yes -- I obviously tolerate this, because I honestly just want Taco Bueno sometimes and this one is by far the closest. However, they're the only Taco Bueno that I've seen mess up orders on average of maybe 90% of the time. It's so impeccably bad, that it could only work in Owasso. If you can imagine a restaurant where a GM or an owner is completely not present, this Bueno is the manifestation of how that would work out. read more

Bueno, it looks as if an orangutan that was wounded in a knife fight took a sh*t and that sh*t was then employed by bueno to smash beans but some how wondered over to the quesadilla station, and you know its not just my mangled quesadilla, they're also out of salsa?! And best be prepared to wait the 30 minutes it takes to idk- make a tortilla, catch a chicken and kill it, milk a cow and start the cheese process? Anyways, thanks again for the disappointment and pre cut food I'm charmed. read more

Taco Bueno - Chicken Quesadilla aka crap - Tex-Mex Near Me - Owasso, Oklahoma

First time going ro this place and the food was terrible. I bought a chicken quesadillas, a chicken taco salad, a platter that had a lot of stuff in it and I would not buy any of it again. The food is low quality. Nothing is Bueno here. Just go to taco bell. read more

What is with this place? You never know when they will be open, the ceiling is falling apart in the dining room, service is incredibly slow. How do they stay in business? read more

My hubby ordered a muchaco platter(drive thru) the bag of chips that is supposed to come with it was a bag with 5 chips in it and the guacamole was literally rotten..the smell was horrid.. read more

Owasso location was super busy for lunch. The food is always good at bueno. They forgot to put salsa in the bag but it's ok, it was a delish lunch read more

The food is terrible and the dining room doesn't look like anyone has cleaned it all day. It's disgusting

I waited almost 45 minutes for my meal. Why'll I was sitting waiting for my food. So much going on in this store I don't blame the kids working. I blame management. Maybe I'll visit this place in a month or two to see if anything has changed. And I'll change this review. 7pm Dec 3, 2018 read more

Taco Bueno......Let's be honest....it is now 'Taco Horrible. What happened to both Owasso locations over the last couple years? They both had great food quality, taste, value, and customer service. That was before they were on the Undercover Boss tv show. Now the service is so very slow. The orders are rarely correct. I watched people in line that had already paid but waited for their lunch time meal walk out because they had to go back to work and could not wait for their paid for food any longer. I got my refund and followed them out the door. This was before covid at the Hwy 20 location. My family and I visited the 86th St location drive thru recently, and after almost a minute of dead silence from the intercom the cashier advised that they were out of ground beef. Is that unbelievable, or what?!?! My wife and I just now tried the 86th St drive thru. We weren't sure if they were open since there were NO cars in the drivethru or parking lot. I pulled up to the intercom and asked several times if there was anyone there, and if they were open. No answer at all was given. So we figured they were closed and proceeded to drive around and find somewhere else, only to see a car pulling out of the drive thru. The window cashier said that she was the only one working and that if we wanted to place an order to drive back to the menu. Great customer service-NOT. There was no, I'm sorry or explanation as to why she did not answer the intercom. If Taco Bueno management cares, or wants to further discuss, let me know. Otherwise, I think both Taco Buenos in Owasso will be out of business sooner than later. Make 'Bueno' Good Again! read more

This is the best Bueno in the world. Tulsa Buenos should take notes. Friendly staff who doesn't skimp on the portions.

I've never experienced problems with this location. The staff is friendly, the orders are always right, the restaurant is clean and the food is good. Sometimes the guacamole tastes weird. I love the mexi dips and chips! read more