The staff is surprisingly incompetent. Two cars, Thirty minutes!! I've never heard such disdain for life over an order window. Edit: Thankfully, the two cars behind me equally thought it was horrible, and reversed out--so I was also able to escape from the over-30-minute wait... This franchise needs to be pulled by Taco Bell corporate. read more

The tacos were colder than the Baja blast and tasted like crayola crayons and napkins. To make matters even worse the tacos smelled like play doh. Offered my dog some of the food and she wouldn't even eat it. We both feel sick and are making bets on who will puke first. This experience has ruined all Taco Bell's for me. I will NOT be returning. read more

Taco Bell - Offered my dog some of the food and she wouldn't even eat it. - Fast Food Near Me - Silver Spring, Maryland

The location is close to the Silver Spring downtown area. The drive thru is usually too long to bother with. Going inside will be quicker but not much. This place doesn't represent "fast" food very well. The employees were very nice. Many tried to keep letting customers know that they hadn't forgotten about them, even though they were waiting 8 to 10 minutes for their orders. I like the Taco Bell side. Hubby prefers getting his KFC on. When my order was handed to me 15 minutes later, only my items were ready. The employee quickly pulled together the rest of the order. Getting an extra cookie isn't as valuable as my time when I am trying to get to the movies. The employee carrying trays of fried chicken had grease dripping all over his arms. read more

Pulled up to the drive through... Couldn't hear the gentleman that was working the window.. Then he proceeds to yell at me, CAN I HELP YOU?! I reply sure if you give me second. Then it hit me, why the hell do I want to spend my money here... I don't. And I politely left. Take your $ and business else where. These dickheads have enough to do already. read more

Well this is just it! I tend to leave passive-aggressive "tips" when I check in here commenting on how slow the service is. It's my last day living in this area and between my old and new home I stop, one last time, to grab a quick crunch wrap. A crunch wrap is very handy for the car as it is contained and not likely to be messy. Guess not. Mine was "wrapped" so poorly that it spilled all over me and eventually to finish eating it I had to pull over and fold it like a pizza slice to keep the rest of the mess contained. Here's the kicker... NO NAPKINS in my bag. F u Blair Rd. Taco Bell and good riddance. On a side note... the service was slightly faster and the person who took my order was pleasant and didn't leave me waiting in slice at the ordering kiosk. read more

TERRIBLE! Cold, smashed, soggy incomplete order. When they were called and told about it they didn't care. Lesson learned I will NEVER order or eat here again. I guess even those it's only fast food you would assume it's simple and easy to do, but not with this location!!! I recommend NEVER eating here and I'm also contacting their corporate office. read more

Taco Bell - Cold, smashed, and soggy - Fast Food Near Me - Silver Spring, Maryland

Quite possibly the worst Taco Bell/KFC I have ever been to. The drive through is so slow and the employees don't seem to care about their jobs. It's called fast food for a reason, yet you can count on waiting 10 mins in line regardless of time of day. Add to that the fact that orders are regularly wrong and they have seriously run out of chicken before. I try to stay away from here, but sadly it's the only TB in the area so if I want a soft taco and not have to drive 45 mins out of my way, it's the only option. Tried to contact an area manager as well as corporate, but there seems to be no care for this location. So sad. read more

Worst Taco Bell/ KFC ever! Granted no Taco Bell or KFC have ever been great at being clean, courteous, and fast. This one is by far the worst of the bunch. The floor is mopped with what has to be jolly rancher soaked water. So sticky my sandals fell off! But what really made me wrote this review is the 20+ minutes wait in the drive thru during shift change. Wtf! And this place has the type of drive thru that my car can't escape from unless I have a huge SUV and jump the curb. Sadly, I will come back but not without exhausting other options. And all night bar hopping. read more

Why is this place so slow. Oh because they have 9 ppl working the KFC side with 1 old lady working the taco bell side. Just plain awful. Skip this restaurant. 1st and last time coming here. read more

Waited ages to order and then waited ages to receive my order, which was also wrong. I've been here a few times, every time I go back I regret it. Don't waste your time. read more

Asked for 2 chicken burritos regular and the girl charged me for two xxl stuft burrito without checking with me. So she charges me and cannot change the tender so now she owes me money as there is a 6$ difference but can't change it on the register so she's doing it on a calculator. Her manager swoops in , and gets loud and does some backward math which still cut me short almost 2 dollars per my calculation. I'll live but word of advice, dont just charge the customer without confirming and if ur not sure ask again. I wonder why this run down KFC bell has 1.5 star rating read more

Absolutely horrible. The dining room is filthy and the service is absurdly slow. Find another Taco Bell to go to!

We were in the area to visit the animal shelter and were craving Taco Bell. As soon as we walked in they announced they were not serving Taco Bell. It was very disappointing and would be very upset if we were stuck in the drive thru. How can you say your a KFC/Taco Bell and only serve half of your product? Apparently the Taco Bell side was having technical difficulties or a "malfunction" and they were out of change. And no coupons were offered to disappointed customers like ourselves. Overall their business failed today but they were doing a good job of telling customers why they couldn't get a delicious burrito. read more

This place sucks. They have the worst customer service. The staff was rude. I went into the bathroom and it reeked like weed/marijuana. The bathroom was absolutely disgusting, and I could tell it hadn't been cleaned in a while. My order was incorrect and took them forever to hand me the food. read more

Every time I come to this location the staff is THE BEST!!! Everyone is super nice no matter what time of day it is and my order is ALWAYS correct!!! You guys have hired THE BEST!! Please take good care of your staff!!! read more

Incompetent, unprofessional service with a bad attitude. Had only one register working when there were two available. Called people to registers and then walked off. Would not be coming back here again and do not recommend this place for others either. read more

Just went to Taco Bell. Ordered one crunch wrap box with a Sprite, and one crunch wrap supreme combo with nachos instead of a taco on the side with a Dr Pepper. This guy gives us two box meals. He also gave us one Sprite and one Mountain Dew when we were supposed to have one Sprite and one dr pepper. First of all he did not ask us what type of Doritos loco taco we wanted and he literally gave us a random one. He also didn't ask if we wanted crispy or soft tacos so he surprised us. He didn't give us a receipt and he had a horrible attitude the entire time. He was black, he had a small Afro, and he had a belly. When we got the food it was dry and nasty. We have never received this bad of service. We will never be returning to this franchise because of this location. Will be reaching out to corporate. We visited this locations at 4:13PM on Wednesday January 20th. read more

One of the consistently slowest Taco Bell / KFC's I've ever been to. Order accuracy is pretty decent, but the speed of surface is beyond unacceptable. KFC orders are filled relatively quickly, but you can expect to wait at least 10 minutes if you order anything from the Taco Bell menu. Note: Ordering through the drive-true won't save you any time. read more

My order was inaccurate. Upon asking for a refund for the difference in what my meal actually cost, front counter staff could not compute simple math and I had to tell them how to create the refund for myself. Once I actually got to my food my ingredients were old but warmed up to look and seem fresh. Will not go again. Stay away!!! read more

Dirtiest fastfood i ever been to! The whole floor was sticky af! I was litteraly about to threw up!

If there was an option to give negative stars, I would. Upon entry, we were greeted by a cockroach. One of our sons had to use the restroom, so we went in anyway. By his account, the toilet was virtually overflowing with fecal waste. The place had a horrific smell. We got out of there as fast as those sticky, nasty floors would allow. read more

When you go in the morning you eat a delectable Grande Scrambler; in the afternoon during your lunch break you can sit and relax while eating your burrito supreme; and when it finally comes to your dinner plans, just order Doritos loco tacos and you have elegantly finished your day with Glenn Bell. What these other people are saying is vulgar they must be talking about El Taco cause the service is immaculate and worth while. If you're expecting A-Class service in the drive through you are insane in the membrane, it's a freaking drive thru. And other people might say that Chik-fa-la has great service but that's because their all Mormons who have nothing better to do but sell chicken. read more

This place is a DUMP! They NEVER get your order right. This visit was the straw that broke the camels back. AVOID THIS KFC/TACO BELL! I will NEVER go to this place again! Heed my warning! Stay away and steer clear! read more

Went through the drive through last night. I have never seen a drive through SO SLOW. Also, none of the lights were on indicating it was open. We only knew it was still open due to other people being in line. There was 3 cars in front of us. Took 45 minutes to get two combinations. The food was decent but I could have gone to eat at a real restaurant if it was going to take 45 minutes for "fast food". I love Taco Bell but will not be coming back to this location. read more

I don't know why everyone is ragging on this place. Five cars in the drive thru, I was out in 7 minutes. And the guy taking orders was pretty cool and wished me a nice day. I don't know what people expect from fast food, but I'm glad I decided to ignore the reviews! read more

Most consider this fast food, calling it fast casual would be nice but I guarantee you could order a pizza the same time as your chalupa, drive home and have the pizza on your doorstep. The service here is slow all the time and worse later in the evening; I know pot is legal now but jeez don't let it slow you down this munch! read more

I really love this Taco Bell. Glad I gave it a shot, since it's near my school. Service is always nice, and they don't skimp on the fillings for Taco Bell or sides for KFC. They're also very accommodating with my modified orders, since I'm vegan. Expect it to be busy and loud during lunch/dinner times as that's to be expected. I go in earlier to avoid the crowd and take my order to go. Probably wouldn't recommend it as a sit-in place but for carryout, it's great. read more

Absolutely the worst Taco Bell I've ever been too. Just walked out after waiting five minutes for someone to takes order. 4 people walked by me without acknowledging me or making eye contact. Staff was rude to customers, gave the wrong food out and started yelling at one another when someone asked for their money back. SHUT THIS PLACE DOWN!!!!!! read more