Good quesadilla with chicken and cheese. Service is simple and clean but I always order from my car cause I get there after midnight. Thanks to the employee Carolina, she is nice, respectful and never forget to add me napkins etc. Even returning my card after when I pay. The other young man is also cool, both of them night shift. Except one man (mid age Mexican with mustache) he is unprofessional, aggressive and his fake smile doesn't work. He likes to ignore me when I pull up and trying to order, he says like "wait a minute pls" and I have to sit and wait but there's no cars in front of me. All the time! Then when I start to order he interrupted and tells me "I don't hear anything man", like common dude, u want me to scream in to ur mic ? Even that guy behind me hearing what I said. I drive a black Mercedes and he looks like jealous or something. Always something wrong with my order when he's there. And I'm always respectful to anyone because I also work with ppl and provide my service! And one night he "forgot" to give my card back and I saw everything and I had to look at him and ask for my card back and he pretended like he forgot, what a clown. read more

I'm so annoyed I got the wrong order the one time I don't check because they're known for getting orders wrong. I asked for a beef chalupa I got a bean burrito Make it make sense read more

Everyone who knows me, they know how much I love Taco Bell. I try not to eat fast food too much or frequently, because I am trying to watch my weight. I have been to this particular Taco Bell maybe like 3 times in total. Never had an issue or problem with anyone or anything. I have always gotten great customer service from all the employees and it has always been a great pleasure to either pick up my order to-go or sit down and eat at the restaurant. I was there today in the afternoon, and a very nice gentlemen helped me place my order for me to eat at the restaurant. I ordered a crunch wrap supreme, 2 Soft Flour Tortilla Tacos that came with chicken, cheese, extra tomato and sour cream (they charge you extra for sour cream). I also got their Combo Box Classic Luxe with beef burrito, hard taco, cinnamon twist, and for drink I got diet Coke. $5.00 for the Combo Box, For the Chicken Soft Taco $3.49 for each & Crunch Wrap Supreme for $ 6.59. Where can you get such an affordable quick meal?? Only at Taco Bell. I love this location. It is clean, roomy, easy access to the parking structure, has a drive thru and that's all for now until next time I happen to be in the Sherman Oaks area.. Can you tell that I was VERY HUNGRY? No, it was just an illusion:-)!! read more

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Bestie and I stopped in on our walk back from Whole Foods, $38.99/lb filet mignon beef tenderloin in tow for the beef Wellington I'm making for Sunday Supper when I caught a craving for some quick and easy grub. We have heard about these meal deals and decided to share a box. I had the beefy 5 layer burrito + rice, some of the chips & nacho cheese, and half of the hard shell taco. Bestie had the chicken chalupa and we shared a Starry. Let me tell you, this shi* hit the spot!!! We dined in because I was super hungry so carrying back home was not an option. Demolished this Surpreme Luxe Box in a few minutes flat while being serenaded by their jazz lounge tunes. If only they served spicy margs! Sooooo yummy and for like $8 bucks - can't beat it! Obvi this meal for me alone would be WAY too much food, but perfect to go halfsies on. read more

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I stopped by this Taco Bell location today because I order food at a place next door. I parked at the little garage parking they have toward the back. I wanted to take advantage of the happy hour freeze so that's why I came here. When I walked inside, they were not busy at all. It is encouraged to order from the kiosk so that's what I tried to do but it was so slow and non responsive. I asked a worker who came to give food to someone else and he seem annoyed I asked. He saw how slow it was but after a while he just walked away when he got me to the menu screen. I ordered the Baja blast with strawberry freeze and when I went to pay using credit card, it kept throwing an error message. So the lady who was checking in for work on the counter asked the same guy who tried to help me before to ring me up. He rang he up and then made my drink but the one he made was a strawberry freeze and not a Baja blast strawberry freeze. I didn't want to be that customer so I just took my drink and walked out. The strawberry freeze is still good but I just wanted to try the Baja blast strawberry freeze. read more

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I think I said this place is pretty amazing The lady was really nice and I appreciated it a lot

They got my order wrong. I ordered a combo that normally comes with cheese sauce and I specifically said to have it in my order and they for some reason did not add it and replaced it with completely different options. read more

Taco Bell - Sherman Oaks It is very mellow, clean, cool inside, and the employees are fun as well as friendly. The veggie cravings menu with small modifications (hold the dairy for me - I know how to make it vegan) is my fast food taco bell bliss - Black Bean Crunchwrap, Cinnamon Twist and those Season Fries are all good good here. If you order via UberEats, Postmastes, etc - you can add and subtract ingredients very easily rather than listing off in the drive-thru or inside. Plenty of parking and a drive-thru that STAYS busy even with only one or two cars... Six more seem to just show up after. Get that T.Bell fix at this perfect location in Sherman Oaks near Hazeltine Avenue / off Ventura Blvd nextdoor to Jiffy Lube. Rarely any order mishaps at this location. read more

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Decided at midnight on Friday night we had a craving for Taco Bell! Got in the drive thru line and it loved really quickly even though there was 10 cars ahead of us. Ordered a chicken cantina taco and crunch wrap supreme. Both were fresh, hot and perfect for satisfying the craving! Got hot sauce of course, and will be back. read more

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On Tuesday, May 1, 2025 I pulled into the Taco Bell drive through to try the new chalupa street tacos - the line went by in a timely manner and the service was polite. Unfortunately the food didn't exceed my expectations. The portions of steak provided is underwhelming and fills but a small portion of the chalupa shell.... For the price paid it was not worth it. read more

Taco Bell - Steak Steak Toasted Cheddar Street Chalupas - Fast Food Near Me - Sherman Oaks, California

Spoke to Louise about an order that was incorrect, and without a doubt, he absolutely showed professionalism without hesitation, just efficient and fast! And also had a sense of urgency! This is customer service at its finest! Thank you Lousie and the team at Taco Bell! read more

The service is slow, slow and even slower!!! You have numerous employees just standing around while the drive through line is down the street and the lobby has people waiting. The workers have no sense of Teamwork or fast service. I will NOT be coming back to this location read more

Never thought I'd actually be writing a review for Taco Bell but alas, here we go. This place has to be the worst Taco Bell in the valley, in fact it's so bad I felt compelled to write a review. 1st of all, their drive thru speaker doesn't work, it's so bad that the lady at the drive thru had to yell through the speaker just so I could hear her talk and I in turn had to yell back at the speaker just to confirm my order. The tacos are always soggy and undercooked, whether it's busy or not, which shouldn't be a justification for handing out crappy food you're paying for, even if it's cheap- this isn't a food bank. Secondly, the people that work here are deliberately rude, jaded and angry because they have to work here. When I returned some cold tacos the other day, the young lady with the giant bifocal glasses who works the nightshift copped an attitude and acted like she was doing ME a favor. In fact, she always has an attitude. I doubt I ever come back here again as it's bad consistently. How does this place stay in business? read more

To the two girls working the drive thru window at 12:00am- 3/23/25. Two words! Terrible Service. It wasn't bad enough you had us waiting 5mins to take our order(with a line behind us forming more) but we watched you guys talk among yourself and giggling about whatever was more important than the customers and the long line of customers waiting. We had to flag your kind male coworker to give us our drinks; because you girls left the counter and failed to hand to us our drinks so that they can talk and chit-chat. You failed to give us the correct order(wrong taco) and no sauce after we asked two times if it was inside the bag. Useless service. If I could I would fire you guys. Seriously. read more

ADAN C. You are a thief!!!. I placed an order specifically because I was very close to reaching the next reward threshold in the Taco Bell app. However, the employee who served me intentionally handed me a receipt that had been altered to remove the barcode necessary for scanning my rewards. This was clearly a deliberate act to prevent me from receiving my earned points, so he could keep it for himself. In essence, this employee stole from me. When I confronted the employee about the missing scan code, he feigned confusion, which I found disingenuous given the clear alteration of the receipt. I then spoke with the manager on duty. While the manager attempted to rectify the situation by printing a new receipt, this unfortunately did not work. I was informed that the new receipt was processed as an "employee meal," rendering it invalid for reward points. This entire experience has been incredibly disappointing. Not only was an employee dishonest, but the attempted resolution by the manager was also ineffective. I feel cheated out of the reward points I was working towards, and the actions of your employee are unacceptable. I've heard stories about employees doing this and then making up excuses that the paper jammed. That's exactly what excuse he used. Didn't think I would be a victim to this. Sad that you would risk your job for 5 dollars read more

Taco Bell - Cut receipt. I'm not able to scan and get my rewards. - Fast Food Near Me - Sherman Oaks, California

Honestly horrible service tonight. I went in with my partner to pick up our mobile order. The first person took more than 5 mins to say anything to my partner . Asked if my mobile was ready and gave her my name. Told me they didn't have an order under that name. So I went up with my order number to show them it was real and from that location. No one made any eye contact with me. Everyone ignored me even after coming to show them proof. This happened for almost 10 mins. I had to go through the drive thru and wait another 10-15 mins in line after waiting 20-30 inside. Just trying to get the food i bought after being told they never had it read more

This is a great Taco Bell to go to if you want to keep a little mystery in your life. Will my order be correct? Who knows!? Will I wait in the drive-thru line for over 40 minutes? Most times! If I go inside will the employees acknowledge me? Never! What about after ten minutes? They will look at you and run the other way. Will they at least bring out my order? They'll set it down behind the counter and then flee. You see, what's great about employees who have zero social skills and can't read is that they'll always keep things interesting. We're in 2025, life's not comfortable anymore, so why not pay $13 for a burrito where they'll forget the add-ons you paid for and give you the wrong hot sauce. You wanted an iced coffee? Too bad, we only have regular. Cup of ice to go with it? Nah, just blow on it, you'll be fine. read more

My last order with this location was quite disappointing the taco shells were stale. Hard shell tacos are my only reason for ever ordering from them. You can do a lot better read more

TERRIBLE costumer service. I called to report metal in my burrito and they started getting petty and saying i first said it was a taco. Not only was the burrito terrible but they do not care about safety. I then called back and they immediately hung up as soon as i started to order. DO NOT RECOMMEND. SAVE YOURSELF. read more

Taco Bell - The burrito with metal. - Fast Food Near Me - Sherman Oaks, California

The best Taco Bell in the valley, if not the state of California! As someone with over 28,000 reward points, I know my Taco Bell's, and this place is a Baja Blast. Amazing prices and online deals at this location. The staff is so sweet and friendly. I've never had a bad order. They don't even judge when I go for happy hour freeze then come back later for a combo box. Live mas! read more

The best Torino Maria and Pablo are the best the best guacamole makers food excellent ambience very good

After about 20 visits over the last 6 years, I have yet to receive a correct order. Check the bag they give you before leaving the drive-thru window. Every. Time. read more

The food was cold and awful. Missing ingredients Worst Taco Bell experience ever Won't be ordering from here again read more

Taco Bell - The shell fell apart on every taco. Other items missing the beef - Fast Food Near Me - Sherman Oaks, California

This is the worst Taco Bell ever. I've been waiting an hour for my order. If I wasn't trapped by the other cars in the drive-through I would've left. I don't know what is wrong with this location, but you defiantly can't get fast food here. read more

It's ridiculous that you don't have enough employees at night. We waited 1/2 hour to go through drive thru to get our order of 2 tacos and a bean burrito! There were only 5 cars in front of us. On top of that, my burrito hardly had any beans and it was luke warm, mostly tortilla and we didn't even get napkins! Ridiculous!!!! read more

Jeffery is the BEST. I come here 3 times a week just to say hi and eat my favorite meal. Those people give me better service than most restaurants. Oh and the food is amazing !!! Super clean and well kept from the inside . read more

Waited 10 mins in the drive thru for an order I placed on the app currently into 5 more Mins waiting at the window like an Uber eats driver for food I ordered for myself, on the app, cause I'm tired and wanna go home. Literally just gave up and drove away, starving and out $10 this Taco Bell can f right off read more

Thanks for forgetting my sauces again -_-. Honestly it's not that hard to read a damn receipt. It's so much more expensive to pay for delivery and then to get my meal with no sauce. If I'd have known I'd get no sauce with my meal I'd have just spent my money elsewhere. You know what maybe I will from now on since I can't trust you to get my order right and give me what I'm paying for. I know the sauces are free but I wouldn't buy the damn food at all without them. Only a psychopath eats Taco Bell with no sauce! Also my other favorite is when I order a freeze drink and they don't give me a straw... -_- Like yea I guess I'll just eat this with my hands or wait for it to melt. read more

Taco Bell - Me upset because they forgot my damn sauces! - Fast Food Near Me - Sherman Oaks, California

Taco Bell's are always messing something up.... But I always go back cause it's Taco Bell and she's there for me. This location, however, stepped it UPPP. I have never fully appreciated a beefy 5 layer burrito in all of its glory until the now. It was perfectly wrapped, perfectly portioned, just a beauty. Everything we got from here was perfect, it was insane. Making Taco Bell feel like a 5-star meal in my sedan? I can't ask for anything else. Thank you to whoever is running this location. You're a real one. read more

What can I say? Those late night lonely hours when no one else was open you were. You saved me nights that I was starving and needed you. Consistency was the key and you were always consistent. What else can you expect on those late night 1,2,3 am hours ? Some nights you made me wait longer than I wanted, longer than I thought I could but you still fulfilled my needs. To say that this Taco Bell has been there for me in my late night time of needs is an understatement. I think we lack appreciation for a place like this being open as late as they are. I think waiting in line for 30 minutes on a Saturday night takes a toll on you... but a Tuesday night 10:30 you make it up with that 5 minute line and food. Thank you Taco Bell for being there late night. Make sure you guys order a side of red sauce with your order. Other than that. Cheese quesadilla, add beans, add green sauce, add sour cream. Thank me later. read more

Order was fine overall, but there wasn't even a single cut in my quesadilla. Service was fast but the product wild af read more

Taco Bell - Not even cut one time - Fast Food Near Me - Sherman Oaks, California

This is the problem with Taco bell - she asked me if i want sauce and i said only two Diablo Sauce and two mild sauce - and as usual they had 26 packet of sauce in my food bag - not sure if this is ok - every time i go to drive thru They bombard you with 20 plus packet of sauce which all goes to Waste - On the side : Great customer service and good people read more

Taco Bell - a person holding a bag of chips - Fast Food Near Me - Sherman Oaks, California

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I decided to give this usually snails pace drive thru a last chance - they must be under new management because the line moved quickly - so quickly ! Only one issue : had to ask for taco sauce - they attempted to hand me my bag of 3 tacos dry !!! read more

Please help me MAKE IT MAKE SENSE... why is common sense not common? The incompetence and laziness at fast food restaurants is getting insane. I ordered the Grande Nachos which are obviously supposed to be 4x the chips that come in a chips and cheese side and a grande portion. Why did they give me less than the portion of the cheese sauce that comes with the value chips and cheese for $2 and half the portion of beef that comes in a value hard shell taco? When pointed out, the cashier told me i would have to be charged extra! In what universe would you charge a customer extra for something they didn't receive a correct portion of? As you can see in the photo this is unacceptable for a nacho grande dish. What is sad is not anyone working took initiative to acknowledge that they shouldn't be giving food out like this. At this point, IM SECOND HAND EMBARRASSED. read more

Taco Bell - Nacho grande with a tea spoon of beef - Fast Food Near Me - Sherman Oaks, California

Why is that every single Taco Bell gets my order wrong? Not one, but 3 missing items. Not a single car in line. No rush, no reason to miss an item. I should know better than now. read more

Here we are, fifteen years on, and I now live very close to this branch of Taco Bell. I've always liked Taco Bell - don't judge me - and I still like it and have it more often than I probably should. First off, it's easy to count calories there - all are listed and easy to see. I favor the classic crunchy taco, don't like the soft tacos, really like the crunchwrap supreme and an occasional chalupa - that's pretty much it for me, although I will sometimes get one of the burritos. When they have something new, I do tend to try it and it's usually good - that said, I didn't care for their latest cheesy steak burrito thing - too cheesy for the likes of me. I'm trying to remember what the new thing prior to that was because I really liked it and had it three times in one week - hmmm. Maybe it will come to me. I'd bring back the Bell Burger, that was always amusing. What was it? It's lurking and just won't reveal itself. It wasn't a taco or burrito thing, I don't think, so what else might it have been. Hey, was it some kind of Taco Bell chicken sandwich thing - you know, I think it was and as I said I really liked it. Ah, it was a chicken sandwich thing in a soft taco, that's what it was. Let's have more of that! And I think that's quite enough palaver and I'll see what's new this week. This branch is clean and friendly and well run. read more

The service is timely. The food is sanitarily prepared and tasty. They honor of the various specials you see advertised on TV.

This might be the best Taco Bell I've been to. I know. I'm surprised too. Everything was picture perfect! No skimping on anything, the food was fresh and i received plenty of hot sauce and napkins. The service was quick, even with a long line. I wish all Taco Bell's were this good! They clearly have a dope staff. Keep it up! read more

Every time I go here I sit in the drive thru for at least ten minutes. Right at this moment I've sat in the drive thru for 14 minutes and it hasn't moved an inch. UPDATE: Entered the drive thru at 9:02. Currently 9:31. Placed my order. Still three cars in front of my to actually receive my order. Made a note on my phone to never go to Taco Bell again. FINAL UPDATE: Got my food -- finally -- at 9:36. Order was correct but did not include the Hot, Fire, and Diablo sauces that I asked for. read more

Always great when you need a late snack. Specially after a long day at work. If you order through the app you get discounts.