This is a fantastic company. I purchased a product they manufacture from Costco. One piece in the set had a tiny flaw and did not want to return to Costco for that flaw. I was willing to just deal with the flaw versus returning and trying not to create waste for our landfills. I took a chance and emailed this company to see if they would just replace the piece and sent them a few photos and explained myself.
They totally over-delivered and honored my request. They were incredibly fast with the response as well! Considering this is a large company and it's the holiday season, I had very low expectations!
WOW, I had to write this review because I am rarely surprised with customer service experiences these days, at least rare to have a positive experience. Tabletops Unlimited and Shirley Smith are fantastic. Thank you so much for the wonderful experience and replacement item!!!
~Dennel in Colorado read more