A very good computer repair company. When trying to boot up one of our Intrex Computers custom…read morebuilt desktop home PCs, the Gigabyte motherboard firmware displayed a "Boot failure detected" message and wouldn't complete the boot. I took a cell phone photo of the screen and printed the image. I then took the printed image to the NerdsToGo store and showed the image to technician Jeffrey. Clearly Jeffrey was/is very knowledgeable about PCs. After viewing the image, Jeffrey indicated that this problem sometimes occurs because of brief on/off cycles in the power grid (which do occur in Cary). He suggested that, in response to the "failure detected" message I simply press the ENTER key on the keyboard to allow the boot to proceed to completion. When I returned home this did indeed work (after I replaced our wireless keyboard with a wired keyboard). Thanks to Jeffrey's suggestion, I was able to fix the PC without having to bring it to the NerdsToGo store. Jeffrey did not charge me for his suggestion. Thank you Jeffrey for your help. Much appreciated.

These guys went above and beyond. They put in new motherboard and 1300 power supply. Price was…read moreperfect and cheaper anywhere else. Very knowledgeable. Absolutely will use again. 5 stars. Love these guys.

Tushar understood exactly what I needed for my laptop and had the work completed early…read moreThe price was right He made sure to run through it with me before I left Will definitely recommend

This is the kind of mom & pop business that makes clients feel safe. I needed to get a computer…read morereplicated to a drive and wiped for security and Thay were able to help me out. The owner was very kind when I asked him to mail me the drive and manage the recycling of the machine for me. His pricing is fair and the shop is reliable.

Fixed my problem in a timely manner. Will definitely use them again and would highly recommend them…read moreto anyone.

As promised, I'm here to update my review!…read more If I were able to rate this company 25 Stars, I would! Mr. Ben called me personally to make sure that he could do everything possible to fix my issue and they did with some bonuses included! I will most definitely recommend anyone that has issues with with their electronics to use this company! As I stated in my previous review, I had no issues with their professionalism nor customer service. The gentleman that work here were fantastic! And special shout out to Mr. Ben, the owner! Blessings to you! I'm going to leave my previous review below For context --------------- I'm only giving 3 stars because I am a Mac User. My general experience was good with this company... it's just that I found out after paying and bringing my new drive home (but not being able to seamlessly access my data), tthat they don't have a mac in office. My new drive was formatted to Windows (although I'd already formatted it for compatibility with my macbook). While i can read the data, I can not actually open my Adobe libraries or programs, nor can i partition the drive because of the way it was set up. I will update my review upon final resolution.

The world needs more people like Nick. He was not greedy like other repair techs that I called. He…read moreupfront explained in the phone itself if the laptop was repairable. And what needs to be done and if the repair is worth all the money. Thanks

I called Nick in what to me was an emergency situation. He took in my computer immediately and…read moreworked on it diligently and with very good communication. I felt his pricing was quite fair and his service and efforts seemed well above what I was expecting. As I told him, I hope I never need his services again but if I do, I will NOT hesitate to ask Nick to work on my computers. Highly recommended and without hesitation.

These guys know what theyre doing. I can trust dropping my equipment off here, Other places not so…read moremuch. A+ service, pricing is good compared to othe vendors.

Rating: (10/5 Stars) After calling over a dozen computer…read morerepair shops in Raleigh, I was repeatedly told they either didn't solder motherboards or couldn't even look at my issue for at least three weeks and If they would even try and fix it, it would take another two weeks beyond that. Frustrated and out of options, I was on my way to a shop to ship my computer off for two months--already resigned to buying a temporary PC in the meantime. Then, I decided to stop by Undead electronics on the way, and everything changed. Not only could they fix my motherboard, but they evaluated it immediately and told me on the spot whether it was repairable. They even had it ready the same day! I wish I had found this place sooner. The customer service while busy was quick and very friendly. The fact that this was the only place in Raleigh that I could find to solder my battery pin back to the motherboard was surprising, but I am incredibly thankful for their expertise and efficiency. I would definitely recommend them to anyone in need of fast, high-quality computer repairs.

I couldn't recommend this crew more highly. I took a virus infected computer to another…read moremulti-location operation in Cary. They told me the computer would be ready in 2 days. After 5 days, I took another infected computer to Triangle PC who also told me 2 days and hit that target. After 10 days with the other op, I picked up the unrepaired computer and took it to Triangle. It also was ready quickly. VERY competent and pleasant folks to deal with.

Carlos was amazing!!! My friend was looking for a used laptop for personal use. He found this place…read more& we took a quick drive over. Carlos assisted him and explained everything about each option he was looking at. He made a decision & as given a better deal for paying with cash. Carlos even threw in a free gift. The prices are reasonable. The service is excellent, and there was plenty of parking available when we went. I recommend this place for all your tech needs.

Immediate response to a difficult issue concerning laptop bios. After Siri took me to a parking lot…read morein a hopeless search of a Toshiba certified repair location . . . I feel fortunate to have found PC Problem solving to assist with a very old laptop from the defunct Toshiba. There is no support for Toshiba in the Triangle area . . . Only experienced technicians that understand how to work around ancient security issues.

From the owner: PC Problem Solving in Wake Forest, NC, provides Managed IT Services (MSP) for small and mid-sized…read morebusinesses. We offer remote monitoring and management (RMM), cybersecurity, data backup, Microsoft 365 setup and migration,

Terrible service. I came in looking for something pretty basic. Counted at least 5 employees…read moreincluding the person i suspect is he "manager" around the floor (probably 10 customers in the store tops, so not busy). Wandered around for 10 mins trying to find what I thought would be an easy item to locate. During that time I saw multiple employees who would dart by while on the phone or too "busy" even to ask if I needed help. They seemed mainly busy trying to avoid dealing with customers! Couldn't find what I came for, but went to front register to pay for two other items I had found. Nobody at front register but 3 elderly folks chatting and apparently waiting to be checked out. They waived twice towards the "service desk" (which for this store is an oxymoron). No recognition. I set my two items on the counter and left. So I'm a very tall and conspicuous guy wandering a near empty store obviously looking for something for 10 mins then trying to buy stuff and I'm not sure I was ever even noted by an employee! Somewhere this company has a board of directors having meetings to devise bold new strategies to grow their business. Maybe they should just visit their stores - if they are all like this one, the only "strategy" they need is to have managers and employees who show more than indifference towards customers! Mine was about a $200 potential sale. Imagine if they are losing 5 other folks like me per day due to staff indifference and they have 1500 stores. That is $1000 per day per store - across 1500 stores that would amount to over $500 mil per year in lost sales! Crazy! There's your growth strategy Office Depot exec team - get your store team members to actually pay attention to customers! You're welcome!

This review is for the print and copy center…read more I have ordered multiple times from the online print and copy where I pick up a day later. I have never once received a confirmation message of the order being ready but never had any issues with pickup next day. I went yesterday to pick up my order. The establishment was empty, save a few customers and 1 man waiting at the print center because it looked like the person working there had some technical difficulties. She was on the phone with what seemed like a tech person. I was waiting in line patiently until she finally asked what I needed. I said I was there to pick up. She asked if I got a confirmation saying that the order is ready. I said I didn't but asked if she could just check to see if my name was there in the filing. When orders are done, they usually set it aside in a filing area. She didn't. She just went back on the phone. It takes less than 1 minute to check to see if I had my item there. I was very tempted to go behind the counter to help troubleshoot her computer AND look for my order under my name. Yes, it should be that simple. She was on a headset, so it would not have been hard for her to maneuver and just look for my name. I am very disappointed in the customer service of this location and will no longer put in any orders from here.