Located in the Grand Asia shopping district, opposite Roses and the DMV…read more The gentleman who helped us was able to turn around a custom plaque for us same day for a minor fee. It was a dedication for an Eagle Scout service project and turned out beautifully. We really appreciate having this business in our community.

We've used their services for many years and they are very helpful, attentive and responsive to our…read moreneeds and changes.

Fantastic work, love Magic Stitches! Sal and his team helped me with a custom embroidery job that…read morewas complicated, and did the job amazingly well. The kind of people I like to do business with - helpful, pleasant and very capable. Totally recommend!

Fabulous experience. Took my jacket to have my name embroidered on it. The ladies I met were…read moreprofessional and kind, and they went out of their way to work with me. Most surprisingly, my job was done in less than a day. The embroidery was fabulous, and they matched the original font on the jacket perfectly.

I needed something special to hold a commemorative item, so I went to A&E Trophy for help. Amy…read moreimmediately understood what I was looking for and came up with the perfect solution: a beautifully engraved box. When I saw the finished product, I was genuinely amazed by how stunning it looked. The price was comfortably within my budget, and the customer service was exceptional -- something you don't see very often anymore. I Highly recommended A&E trophy

Full service trophy shop with excellent customer service. I work nearby and had them create a…read morecustom trophy for my supervisor as a gift from our team to present on his last day. The prices were very reasonable and they were very accommodating of our unique request. The online portal made it easy to make payment and know when the item was ready for pickup. Highly recommend this shop to anyone needing a trophy in the Clayton/Smithfield area!

Gotten plaques and trophies here for a variety of things- the price is good (comparable to "online…read morestores"), they make them fairly quickly, and the person who runs the store is very helpful. You just e-mail him what you want written, a picture of how it should look, and he'll make it happen!

I have purchased from Chambers for over 10 years. The pricing is always very fair and the quality…read moreis excellent. Sometimes I need something quick and the service for a single plate is just as good as our large orders we have placed. Staff is always very friendly and accommodating. I would highly recommend this company.

I brought The Apex Gallery a piece of silk I'd painted while studying abroad in Japan - something…read moreI'd treasured for decades, but never quite known how to honor. The team helped me select a frame that beautifully complements the piece and used museum-grade glass that prevents any glare. The result is stunning! It's an investment - but worth every penny. The craftsmanship is exceptional, and the staff is so kind and knowledgeable. I highly recommend Bethany and Nick's downtown shop for anything you want to display with care.

I am mostly housebound right now with a new baby and had my mom drop off my older child's artwork…read moreand consulted them over the phone. They said they could repair the artwork, informed me that the media we used might cause some wrinkles in the work once framed. We were given pricing and sent an invoice though email with allowed me to complete the transaction at home. The repair is pictured below. I am kind of in awe of their work. They told us they would display the work in their window - my son keeps talking about it. He was surprised and delighted to see it and we can't wait to hang it up today. Thank you so much for such a great experience, service and product.

I had Peggy Taylor monogram my daughter's pottery barn anywhere chair cover. She has a nice little…read morehome office monogram buisness and has tons of fonts and pictures to choose from. I got to choose the font, thread color, decoartove design and customize the colors for it. It was $15 for a name in 2 inch high lettering and a 2X2 seashell in three different colors. So very reasonable. She promptly finished in the time promised and was easily available for pick up. I will definitely use her again.

Had some beach towels monogrammed and Peggy did a fabulous job. She offered great advice on all…read moreaspects of the job; font, positioning, size and her prices are very reasonable. I highly recommend Peggy Taylor!

Great custom embroidery! Always quick and done well! The staff is super nice! Great shop for all of…read moreyour monogramming and gifting!

I have used this business on 4 occasions, so shame on me. I have had 8 pillowcases monogrammed…read morehere and was satisfied with the work. When I was married 37 years ago, my mother-in-law gave me a set of appliquéd sheets which were beautiful so I purchased 4 new white pillow cases ($50.00) and brought them to EBM to have them also appliquéd. I brought my original cases for EBM to see what I wanted. I expected the thread and the fabric used to be very close to the same color. When I picked them up, the thread was the light blue I picked out and the fabric used was a light gray. I was disappointed but took them home. I have only used the cases twice because I don't think they are pretty. They are also fraying after 2 washes. This past week, I purchased another 4 pillowcases ($50.00) and returned to EBM to have them monogrammed since they have done a good job on my other monogrammed pieces. While placing my monogram order I asked the owner about my past appliquéd cases because they were such an investment and I was unhappy with how they had turned out. She did not remember the order, so I told her that when I picked up this new monogram order, I would bring one of the appliquéd cases for her to see. I returned today and showed the owner my appliquéd case. The owner looked at my case and told me that she had not done the work. I showed her how the fabric was fraying after 2 washings and how the fabric and the thread did not match. She in effect told me that she was sorry but not sorry because her store did not do the work. I explained to her that I have not shopped at any other monogram store and I remember that I did indeed have the work done at her store. She denied this. I would not have taken the time in writing this complaint except for the fact that I read a similar complaint about this owner on Yelp about 2 weeks ago. This complaint I read showed that the owner does not believe in customer service and does not take responsibility when her shop does a poor job. This other customer stated that she finally got the owner to split the difference in cost with her. Why have a business when you don't take responsibility for your mistakes, say you are sorry and ask how you can make up for the mistake? I think it odd that when dropping off your order, this business has you pay up front, after all, they have your merchandise. For instance, these last 4 pillow cases cost me $50.00. Why would a customer pay $50.00 for cases and then not pick them up when they have been monogrammed? I payed $50.00 for the cases and then EBM charged me $60.00 to monogram. I see now, this is done because if you are not satisfied, they already have your money. If you are not happy, too bad because they are not customer friendly. Buyer Beware, as I learned with my appliqué order. Whatever work they turn out, they will be payed and it does not matter whether or not you the customer are satisfied. The owner just denied that she had done the work. Had I known she would treat me as a customer this way, I would not have made a 46 mile trip from Chapel Hill. There are other monogram shops in the area and I bet that there are others who treat there customers as they should. If your order goes as it should with this business I am sure you will be satisfied but if a mistake is made, too bad for you the customer and oh well, EBM has your money.

They were very easy to work with. The engraved a plate that goes on our continuing annual golf…read moreouting using the correct font. Everyone we talked with were easy to work with.

They are willing to work with you on custom orders and are willing to do the job until it's right…read more Very important! I order from Mort's at least 2-3 times a month whether it be award-like items or plates to go under a picture in a frame and they have always been great! TIP: make sure you ask to look in the back/see samples of what they have to offer!! A lot of stands and such come in different colors/styles and I did not know this until I asked to see different options because I was doing a very different styled award. THANK YOU, MORT'S!