DO NOT GO TO THIS STORE. They might be the rudest people I have ever met in my entire life. ZERO…read moreCustomer service. Take you business somewhere else.

Bought a $450 chainsaw and it broke the first day of use, we took it in for repair in March, they…read moresent me to a store in Chattam stating they didn't do repairs. The Chattam store said this Warren store has a bad reputation for selling damaged stuff and that they didn't deal with them at all because of continuos problems. 2 months later and their story changed to malfuntion due to fuel, which it was the proper mix. No fixing, no refund. Stay away from this people.

Hello, I am a Customer who just recently came to Ace Hardware and I find really rude. The…read moremanager kicked us out because we had our scooters in the parking lot and we followed everything. She said to us to move our scooters away from the door but but she still kicked us out. My group of friends like coming here a lot to buy Pokémon cards and all the staff seem to be nice when we're buying cards except for our manager she's always rushing us to leave and also being very Rude

Well-stocked for a small-looking place. Excellent fastener selection for common and esoteric…read morelittle screws, washers, etc. Very limited selection of plumbing fixture cartridges etc. Good, clean, organized local mom & pop shop alternative to the big stores. Keep them fed!

Top service - they help solve problems. They actually have people who know about hardware and…read moreeverything else they sell.

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

Very helpful staff and that means a lot to me. Staff have consistently helped me to solve 'do it…read moreyourself issues.' I like that they care and that they are so competent.

Love these guys. No matter how trivial the problem, or how small the transaction, they fix…read morewhatever it is that needs fixin' or find the tiny whatever-you-call-it thingy, and with cheerfulness and competence.

I like a "ladies hardware store", because it's got unusual things that ladies need, and it also…read morecarries the regular hardware, and this is a great ladies hardware store! The help goes the extra mile to not only show you where the item in question is, but if they don't have the item, they'll tell you. I think this store is great!

I'm relatively new in town. Typically don't like large stores and I prefer to deal with small…read morebusinesses one on one. I walked into Denville Hardware looking for a nut and bolt for an odd piece of music equipment. I was greeted by two fellows at the front counter who immediately directed me to aisle 12. In aisle 12 I met an another fella who opened one draw pulled out two wing nuts and one fit. Amazing this is a great old-time hardware store with everything you could possibly need. In another city I used to go to Jager. Denville definitely has more selection and excellent service. Far superior to the big stores. This is now my go to spot. Thanks very much!

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Sold me a bad propane tank, not happy as it's their tank and their valve, should have been testedread more

Richie recently helped me out on a plumbing leak above the ceiling I never dreamed I could fix. He…read morenailed the issue, provided excellent instructions and supplied all the parts. This is the typical (5) star value this landmark business provides saving DIY homeowners money and frustration. Move over YOUTUBE/Home Depot!

Always helpful, a little gem of a local hardware store…read more They always have what I need so I don't have to go to a big box store

Thank you co-owner, Dante for your snide comments and dismissive treatment because you didn't like…read morethat I asked so many questions about the Ooni Volt Pizza Oven that you were providing a 20% off discount ($720) with a $50 UPS shipping fee. As things turn out, it was a blessing in disguise as Amazon and Ooni currently has it for 30% off or $629.30~ It arrived this afternoon and will soon be enjoying it knowing my hard earned money did not go to an insulting person. With Amazon, if there are any issues, they will pay for it to be shipped back for a replacement or full refund. Does Karig's offer free return shipping if a product is defective or a full refund? Doubtful. They're a small business so should be treating people much more respectful. Here are a few things Dante said to me on my second phone call after he got rid of me on the first call, "I have to go"... - I'm running a business, you asked me a million questions - I answered all your questions - so did you call a hundred places to find out what they charged? (actually no, I had not) At the end, he asked if I was ready to order and I asked to confirm the $50 UPS shipping charge. He said he had to take an order so I hung up the phone. If true and he wanted to sell the Ooni to me, the proper and professional way would have been to ask if I could call back the next day. He wants the easy sale and wants a customer to order without asking too many questions which is his prerogative but just know his true character or two-faced persona; pleasant when you're ready to spend and insulting when not. Obviously, Dante didn't want or need my business but either way, I'm happy I got a better deal and my hard-earned money went elsewhere where customers are valued and treated much better. Thanks again Dante Passerini! You did me a huge favor but I will not shed a tear when your store goes out of business...