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    Van Houten Supply

    4.6 (9 reviews)
    Closed 7:00 am - 5:30 pm

    Van Houten Supply Photos

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    1 year ago

    Defective parts, bad customer service, will not accept returns even if the part is defective. Avoid at all cost!!

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    3 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Moore's Hardware - Tell me how these colors match!?

    Moore's Hardware

    4.4(16 reviews)
    7.4 mi
    $$

    I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

    This place is cool. It's much better than Home Depot or Lowes because of the knowledgeable staff…read more Yes, Home depot and Lowes have cheaper prices, but you can't expect the same customer service. Those big box stores don't employ people who can help you with specific problems; they're not qualified. I hope this place sticks around for a while.

    Photos
    Moore's Hardware - Front entrance  w/ street parking

    Front entrance  w/ street parking

    Moore's Hardware - Bulbs, tools and misc hardwares

    Bulbs, tools and misc hardwares

    Moore's Hardware - Abby..our store mascot

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    Abby..our store mascot

    Van Houten Supply - kitchenandbath - Updated May 2026

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