Defective parts, bad customer service, will not accept returns even if the part is defective. Avoid…read moreat all cost!!

We went to van Houten for parts to get our filter going.. which was a challenge.. not only did they…read morefigure it out the service was great !! I highly recommend this place !!!!! Thank you thank you thank you !!!

I LOVED working with GKB. Daisy, the receptionist is so sweet. My salesperson, Yoselin, was helpful…read morein every possible way. The template guy, Javek, did an incredibly thorough job and taught me so much about what it takes to ensure proper counter care and installation. The installation team was fast and efficient. Overall, it took me 2 weeks from start to finish - from picking the stone to installation. I had the BEST experience here and I was feeling wary at first because of the previous reviews. However, I decided to go with GKB and am so glad I did. In detail, here's why I highly recommend GKB for your counters: 1) Yoselin was so attentive. I would email and call her with a million questions and she always took the time to carefully answer each one. I had her on the phone for 45 min at times and she was never impatient. I felt secure in my transaction because I had Yoselin on my side and I knew she was 100% dedicated to making sure I was happy. 2) Javek is the most knowledgeable template maker you will ever meet. He came and spent 2 hours making a custom template for wood boards. Other companies bring pieces of cardboard and guesstimate. Not Javek. This guy is responsible and exact. 3) Installation team came and had all the pieces installed in 1.5 hours. They were on time and very respectful. 4) The quotes were spot on. No hidden fees, no surprises. You can pay deposits with personal checks. Final payment needs to be in cash. 5) I had the opportunity to go in store and pick out the exact cut of the stone after my template was done. This is great - such flexibility! I literally had the opportunity to tell them which corner of the slab I wanted them to cut from and specify all the details. This process was also easy and pain free. 6) GKB has the largest selection of QUALITY slabs at the best price. I looked at 3-4 different slab vendors. Either the vendors were over pricing their stock or their slabs were uninspiring. The quartzite I ultimately chose was something I found ONLY at GKB. It was the "yes" moment I was waiting for. 7) I felt valued as a customer. They respected me and my time. At the end, I got the exact counters I wanted and they are beautiful. What more could you want?

I wish I would have checked out the reviews here first before wasting my time with this company…read more Erik's words to me were we would rather lose your business than let you select the slabs you want. Really? I should pay thousands of $ to a company to pick out what slabs they want me to have and if I don't like what they pick, their answer is to buy an entire slab or take someone else's leftovers that they couldn't sell. I understand why the reviews are less then stellar.

Since Overstock took over, Bed Bath & Beyond is terrible. I got an item broken and they said they…read morerefunded it but never did- had to have the credit card issue the money because Bed Bath & Beyond told them and me it was refunded but it clearly was not.. Also, nothing is a good price, the 20 percent off now just males it the same, or more, then the item is everywhere else.

The pandemic really hurt this location. Went here to purchase a specific candle. The google search…read moreshowed 3 in store. I'm off to the store! I should have known something was wrong when I was able to park in the front 3 spots from the entrance. What in the we thinking about going out of business is happening. 1 sales person on the floor, 1 at the self checkout and 2 at returns and pickup. I walk directly to the candle section. I see one unit with a few candles and diffusers. I'm turning and pacing looking for the rest. Now, I'm Confused. I find that one sales lady and she informs me that the huge selection of candles is a thing of the past. The candle I came for wasn't there and neither were the cashiers at registers asking if I found the items I needed.

I highly recommend Kitchen Cabs Direct. We went to several other cabinet companies and left feeling…read morehopeless that a simple project we wanted to get done would be very difficult. Then we found Kitchen Cabs, our first meeting with Vanessa and Glen was great, they were very helpful and they answered all our questions, even helped us achieve the design we wanted due to our space limitations. We explained what we wanted and they took that information and turned it into something we love. The prices are hands down the best we have gotten compared to other places. The quality of the cabinets are amazing. You will not regret the service from them.

We made an appointment after reading rave reviews. When we got there we barely got acknowledged. A…read morewoman finally looked our way and I told her that we had an appointment with Vanessa. She working with someone else and apparently forgot to put us on her calendar. She did not say this to me rather to another worker and asked that he take care of us. No apology, no nothing. The gentleman she pushed us off to didn't identify himself. As I spoke to him explaining what we needed, all he kept repeating was "we can do it, but it's gonna be expensive". After about the 3rd time he said that I thanked him and left. I was in the store 10 minutes tops. Saying something is going to be expensive is not good business. What one person might consider expensive might not be to another. Kitchen remodeling is costly and makes people uneasy knowing that they're in to spend some serious money. A warm greeting and pleasant demeanor speaks volumes about a business and helps a potential client a great deal.

Great work and very good experience working witb Paul through the process of getting my two…read morebathrooms fully renovated.

To anyone considering doing business with BJ's Floor and Kitchen in Passaic, New Jersey, I would…read morestrongly advise caution. My experience with Vini, the kitchen designer, was extremely disappointing. I was promised one kitchen design and ultimately received something completely different. The entire process became frustrating, time-consuming, and stressful. Although Paul did make an effort to resolve the issues, by that point the lack of communication and trust had already caused too many problems. Unfortunately, what should have been an exciting kitchen renovation turned into a very negative experience. I hope the company improves its customer service and follows through more carefully on what is promised to clients.

I called a week ago and spoke to someone about regoing a bethroom. She said that a saleperson…read morewould call me back within 2 days...no call so far...not a good 1st impression.

We used Showcase Kitchen and Bath, or should I say Fauxcase Kitchen and Bath, to completely do our…read morenew high end kitchen. What a disaster. Their "designer" was completely incompetent and lacked any semblance of balance, creativity, or common sense. The planner who worked with her couldn't even do a simple linear calculation of the square footage of our back splash. We ended up buying more than twice as much tile as we needed. It cost us $800 dollars extra (returns not allowed) and Fauxcase refused to even address the issue. In addition,they don't seem to know the difference between stainless steel and polished nickel. Again, they would not admit to their mistakes. We ended up designing the kitchen ourselves and it is great. Their construction people all admired it. They do not work from 830 to 430 and do not schedule work for everyday. One day we were told that they were not coming because their driver was afraid of dogs! Of course, they knew that our dog was always on a different floor and gated. To be fair we were happy with their construction people. They did a good job. It is most of the people in the "office" who are incompetent and even, at times, nasty. Buyer beware; do not go there!!!

I needed to replace the exhaust hood in my kitchen. It is a ducted system with a hood made in…read moreItaly. I called multiple appliance folks and no one could help me. I then called Andrew at NJ Kitchen and Bath. Not really his thing either but he suggested I call Designer Appliance in Montclair. They knew exactly what I needed and the replacement is scheduled for next week. I really appreciate the referral and assistance.

I highly recommend NJ Kitchens and Bath. They just completed our Kitchen renovation. From the…read morebeginning 3D design to the completion of the project it has been a pleasure to work with Andrew and his team. They were highly communicative and responsive and also professional and punctual. We requested a few changes to our original design and Andrew was very accommodating with the changes. Derek completed most of the labor and he is a true craftsman, attention to detail and workmanship. The crew cleaned up everyday before leaving and did an excellent job. We are very happy with our Kitchen renovation. If you are looking for a reliable, professional, communicative company then NJ Kitchen and Baths is the company to use!

From the moment Vinny came out to look at our kitchen project, I knew we were going to go with…read moreModern Mill Work. He was incredibly thorough, coming prepared with a detailed sketch of the entire kitchen layout. Every inch was thoughtfully planned, and he took the time to sit down with us and go over every option. Truly a one-stop shop! As for his crew--top notch. They were professional, respectful of our space, and very clean throughout the entire process. We had our entire first floor redone, including the kitchen, and we couldn't be happier with the results. If I could give more than 5 stars, I would. Highly recommend!

Vinny and his team did the most spectacular job on my kitchen. The quality of the workmanship and…read morethe products weres excellent and they worked with me to get just the vision I had in mind. The price was good and I cannot recommend Modern Millwork enough.