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    German Kitchen Center

    4.1 (14 reviews)
    Open 10:00 am - 6:00 pm

    Services - German Kitchen Center

    Home interior design

    Partial home interior design

    German Kitchen Center Photos

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    Shelf too high and with exposed screws.
    Sharon S.

    I am happy other people had a good experience but for us it has been a nightmare. We contracted after attending a presentation. All we wanted was a new kitchen with the exact same layout as our old kitchen. The first plan the designer presented reversed the kitchen layout; the second plan she put the sink directly beside the stove. When I told the designer her pipe location measurements were wrong and, anyway, the plan left us no prep space and would require major plumbing work the designer refused to admit a mistake was made (even though I showed her photos showing her the measurements were wrong!). Additionally, the designer kept giving us the wrong cabinet style. Against my gut feeling we continued working with them as we had too little time to shop around and we did really like the Leicht cabinet finishes- they were exactly what we were looking for. After finally receiving a workable plan, we approved it but had to correct the cabinet style yet again. We went on vacation in July 2019 and let our contractor oversee German Kitchen's contractor's installation. More mistakes! They made one open shelf too high over the refrigerator and left screws exposed (telling us this is just how it is supposed to be), did not give us the trash/recycling center we ordered, the contractor used pins for some shelves that were not meant for the shelves, did not give us handles on two cabinet doors (which according to Leicht in Germany should have been ordered with handles). After weeks of calls and emails (I won't get into all that drama) we finally got the pins and a trash/recycling center -although not the bigger one (that we paid for) in the original plan. (They said the one ordered would not fit the under sink cabinet- in my opinion, they are effectively telling me they do not know the product they are selling.) After weeks of back and forth and, finally involving the owner, at the end of February 2020, they corrected the cabinet over the refrigerator (and covered the screws!). They wanted us to pay for the correction and tried to insist the cabinet had to be that high even though we made the height we wanted very clear with the designer over several meetings and the designer subsequently admitted in an email that a mistake was made during installation. Also, we never were able to get specifics on how the cabinets were priced from the designer. This is our fourth renovation and we understand mistakes happen but, in my opinion, incompetence is refusing to admit or correct mistakes. We love the cabinets but, in our opinion, the customer service was awful.

    Washer/dryer cabinet: door closed

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    Ask the Community - German Kitchen Center

    Review Highlights - German Kitchen Center

    Petr Zahraj was our designer/ salesperson; Sam Simmonds was our project manager, and the Leicht installer was Jon (not sure of his last name).

    Mentioned in 2 reviews

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    NY Rainbow

    NY Rainbow

    (4 reviews)

    Koreatown, Midtown East

    The crew is nice but the person who handles their email account needs to work on his/her customer…read moreservice skills. Communication will be difficult if you decide to work with this company. Sometimes they're reasonable and nice. Other times I think they're completely crazy. They accused me of "making things up perhaps to get money. ... Please don't not start unnecessary drama and trouble."

    Four years after my initial review, Wendy from NY Rainbow finally got around to emailing me,…read moreberating me and asking me to take down my initial two-star review. Her comment posted to my previous Yelp review gives you an idea as to the type of people you can expect to work with over at NY Rainbow. As posted back in 2013 (and as I reminded Wendy) my Yelp review is an accurate recap of my experience wth NY Rainbow. Nowhere in my review did not indicate that I was a customer or that any money exchanged hands. Everything that's there is an accurate summary of my grueling experience with NY Rainbow. Emails and phone calls are the cost of doing business. As I told Kris and Wendy previously, I was on vacation (personal time) during most of my correspondence with them, so my time was as valuable (and arguably more valuable) than theirs. I made the scope of work known and very clear from the get go and I admitted FROM THE START it was a smaller project. If they didn't want to take on my smaller project, they should have said so at the start and saved everyone the time and frustration.

    German Kitchen Center - kitchenandbath - Updated May 2026

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