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K & R Master Carpentry

5.0 (1 review)
Closed • 9:30 am - 5:00 pm

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Services - K & R Master Carpentry

Custom cabinet construction

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9 years ago

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Daisy Kitchen Cabinets

Daisy Kitchen Cabinets

1.7
(12 reviews)

At the beginning back in February 2024 they promised everything. Cabinets were delay for weeks. We…read moreunderstood that it was the cabinet company. After several weeks they finally delivered the cabinets. I have to take pictures because the amount of paint drips were ridiculous. The inside of the cabinets had paint. My contractor refused to installed them because they were not a great quality. They made a mistake measuring the farmer sink. I had to buy a special order measurement sink to fit in the cabinet that Daisy order. Their contractor couldn't install the cabinets the correct way. Until today they haven't installed the cabinet doors that were wrong or damaged with paint. They don't even call to let us know what's going on. I have to call several times via WhatsApp or their main line.

In all good consciousness I can not recommend anyone using these people. They will of course…read morerespond to this review with a good faith message, however in the six months of working with them the only contact we had were 2 high pressure phone calls pushing us to place the order. We worked through a builder and he placed the order when he was ready for the product. We all make mistakes, I get that but this many mistakes on just one job? What are the odds? Where to begin, let's start with the kitchen. The designer visited the construction site multiple times to take field measurements. When designing the kitchen he worked with an "L" shaped view of the room. He never considered the third wall of cabinets which was laid out separately. Because of this the island was too large for the space. For instance the distance to the stove and the fridge was fine. The end of the island was too close to a door and to another bank of cabinets on the "separate wall". This resulted in a field change eliminating cabinets(which we paid for) to make the island smaller to fit the space. Mistake #1 Compromise #1 Next, the hood over the stove. Despite having all of our appliance specs, the hood was too small to accommodate the exhaust fan. Nothing was said about this and we learned about it on the day of install. When the builder called to inquire, he was told "that was the biggest size they made." These are custom cabinets. They are made to order. If they couldn't accommodate the fan/motor, why not say something sooner? At the last minute we had to find a smaller fan/motor. Beg the store to take the return at full price. Not what we designed, not what we agreed to. Mistake #2 Compromise #2 Moving on to the Primary Bathroom. Since the bathroom would have both a make-up station and a double sink vanity, we needed the two pieces to match. When the cabinets arrived the height of the double sink was too low. The sinks were desk height not counter height. The response from Daisy Kitchen was "That's the tallest they make the sink vanity". That was a flat out lie. Also, one of the cabinets was not the full depth to the wall. It would have needed to be modified to accommodate the sink and faucet. It wasn't until the replacement cabinets were ordered did we learn the full extend of the error. The make-up vanity, which should have been desk height, was counter height. This was not how it was designed in their showroom. A new order was placed for the three cabinets that make up the double sink vanity. We were told this was our fault because we did not check the work of their employees. Seriously?????? If I had any idea how incompetent they were I would have worked with a different company. Mistakes #3,4&5 Compromise #3 on the Make-up Vanity. No, that is not where this tale ends. When the new double vanity did arrive, (mind you weeks go by in between these orders delaying our ability to move into the home) the center cabinet, a drawer bank, was 3" smaller than the plan. 21" wide vs 24". In the end we settled for extra wide filler boards and less storage just so we could put the whole thing to rest. Mistake #6 Compromise #4 Weeks later when the replacement filler boards did arrive, they were the exact same size as the old boards. Mistake #7 Re-order wider filler boards and wait several weeks for those. We were offered a very, very modest cash rebate through the builder. Did we ever receive a text, email, phone call from Daisy with an apology for all our troubles? Not one. Do I sound angry and bitter? Maybe. All I did was state the facts. Read their Yelp Reviews. Plenty more just like this one. Think long and hard about placing an order with these people and be prepared for heartburn and sleepless nights. I look forward to their response.

K & R Master Carpentry - contractors - Updated July 2026

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