Thank you Bryan for all the help today. I had been experiencing terrible service recently and tried…read morecalling customer support to switch my eSIM to a new phone. I was extremely frustrated but Bryan Was phenomenal at resolving the problem quickly and he was very empathetic. Thanks

Woah. Went in. Bryan asked me what I wanted and what phone I had. I told him I didn't know. It…read morewas an old phone, I knew that. He made a strange gesture at me and I said I would come back later. He told me to never come back. No salesmanship whatsoever. Go to mayfield.

Plans are among the lowest around! Phone selection is getting better. Service is meh.read more

2hrs on the phone trying to pay a bill 7yrs as a cx they switched carriers for payments and cx…read moreservices with no notice. Bill paid at 430pm its now 830 pm still no servicethese idiots say give it 24hrs wtf..of courseI'm not ...and I'm switched..the new service suks and swallows if your thinking of boost RUN!!

Amazing service! Ducan and Marc took care of me. Very professional and very knowledgeableread more

BRANDON is the one! Exceptional service and extremely knowledgeable. Highly recommendread more

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

Zero stars charged me but didn't fix my phone what a ripoff bad post they did diagnostic just to…read morecharge $30 another $65 and phone still don't charge right and won't hold a charge

My laptop wasn't charging so I took it in on a Friday afternoon. The shop guy looked at it within…read more30 min of me contacting him, and gave me advice on how I could work around the problem! I really appreciated that he didn't charge me for the advice. The world needs more honest and competent repairmen like him! I would recommend this store to anyone.

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

Chris is amazing helps me all the time. Great service and good prices! I have been coming here for…read moreyears. I recommend this establishment!!!

the owner is an a+ guy= good attitude, helpful, and smart…read morehe educated me about phones and cords and cell providers he is a little hard to find: on cedar between richie chans chinese and fresh n meaty across from cvs cedar/lee parking lot is 1 block west

I have purchased 6 or 7 phones here for my spouse and kids over the last 6 years from this Verizon…read moreretailer. They have always given me great service and I've never felt pressure for upsell. They do promote the phone accessories but it's never been high pressure. One time I was going to purchase a phone through Verizon website but it was so confusing plus I had concerns about transferring everything over from old phone to new phone. I know I know you should just be able to backup to ICloud but it never works. The people at the store always handle this process so I don't need to mess with it. Very happy with this store and the people who work here.

Interaction #1: Employees at the store gave me incorrect information that caused me to be…read moreovercharged $300. Interaction #2: Even though there were no other customers in the store, the manager was annoyed to answer my questions and said I should call customer service instead of bringing my questions there. He passed me off to another (more pleasant) employee, left the store, and returned smelling strongly of marijuana. He then stood by and oversaw further mistaken adjustments to my account without noticing I was on the wrong plan for my situation. Interaction 3: The manager refused to take any responsibility for incorrect information given out by his employees and that he did not notice. He offered no assistance. He was rude and raised his voice. Resorting to phone customer service finally, I was only refunded $150 of $300. My advice: Go to any other Verizon location, not this one, or dial 611 for customer service rather than deal with incompetence and unpleasantness. Verizon should find a non-customer facing role for this current manager, train his much more pleasant employees so that they have correct information, and promote one of them into his position instead.

I wish I found Gear Box years ago and they are right down the street!…read more I've spent a couple months trying to find a part for my HP Pavilion Laptop and not only did they find and order it within minutes, the install was seamless and took no time at all. Their pricing is very affordable while they seem to truly care about those that walk through their doors. Paul & Marie are more than knowledgeable while accommodating, professional and beyond pleasant and approachable people that are extremely relatable. (They aren't tech-nerds. They are cool and fun while making your problem theirs so you can relax while they put you and your device back in service). And in this day and age, they actually answer the phone and return calls! I'm lucky I've had a chance to work with them and have already recommended them to colleagues, employees and friends. Top-notch and highly recommended. Nick

If you wanna trust your high valued laptop, I would say call Gearbox. They are the best repair…read moreservice store for your electronics. I along with few of my friends are with them past 8yrs and they have always helped us with the issues. Recently someone from FB almost spoiled my 1.3k laptop while replacing hinges, Paul at Gearbox helped repair my laptop. I will never trust anyone henceforth outside Gearbox. Numerous times Paul at Gearbox helped me and my friends with electronics like Mobile, Laptop etc. I really wish this shop stay around forever and continue to help community. I highly recommend Gearbox service center and wish them very best.. Thank you Paul and Thank you Gear Box!